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Pharmacy Technician Resume Example

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PHARMACY TECHNICIAN
Summary

Ambitious student pursuing a Bachelor's in Science of Nursing degree eager to contribute developed knowledge as a registered nurse to the role. Skilled in patient-centered care and detail orientation in clinical settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

Skills
  • Drug inventory control
  • Proper labeling procedures
  • Verifying orders
  • Aseptic techniques
  • Time management
  • Workflow Optimization
  • Problem-solving skills
  • First Aid/CPR
  • Medication administration
  • Acute and rehabilitative care
  • Regulatory compliance
Experience
01/2020 - Current
Walgreens Outpatient at Children's National － Washington, DCPharmacy Technician
  • Reviewed and monitored patient medication files and lab data in hospital setting.
  • Researched customer health insurance plans to provide prescription authorization and efficient patient care.
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Checked medications for content, accuracy and completeness of all drug packaging and labeling to provide final verification of prescription.
  • Communicated with member physicians to prevent harmful drug reactions, therapy duplications and allergic reactions.
  • Counseled patients on appropriate use of over-the-counter and prescription medications.
  • Communicated extensively with patients to provide assistance, support and instructions.
  • Processed prescriptions, checking against known patient allergies.
  • Calculated dosage, filled prescriptions and prepared prescription labels.
  • Confirmed prescriptions for patients by placing calls and conferring with physicians' office staff.
  • Delivered quality care to customers through close collaboration with pharmacist.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Closely inspected medications to determine accuracy of identities, strengths and purities.
  • Entered orders into the system and filled medication orders.
  • Used 8-point check system to verify labeled prescriptions.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Entered and processed patient prescriptions in company system.
12/2018 - Current
CVS Pharmacy － Waldorf, MDPharmacy Technician
  • Communicated with member physicians to prevent harmful drug reactions, therapy duplications and allergic reactions
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems
  • Established and updated patient profiles, including lists of medications and insurance details
  • Improved drug inventory management system to reduce waste and eliminate backorders
  • Checked medications for content, accuracy and completeness of all drug packaging and labeling to provide final verification of prescription
  • Received, reviewed, dispensed and labeled over 250 prescriptions daily with expert accuracy
  • Refilled medications, provided exemplary customer service to patients, offered insight into over-the-counter products and verified insurance benefits
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests
  • Counseled patients on appropriate use of over-the-counter and prescription medications to educate patients
  • Worked with insurance companies to process claims, resolve problems and obtain payments
  • Efficiently responded voicemails to promote assistance and service to customers
  • Prepared and submitted claims to insurance companies for payment
  • Ordered out of stock medications to ensure patients were taken care of accordingly
  • Entered orders into the system and filled medication orders
  • Verified insurance benefits to refill medications and upheld fantastic customer service standards
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality
  • Eliminated third-party rejection claims through triage system
  • Maintained lines of communication with patients, providing instructions and general support
03/2016 - 11/2018
Texas Ribs & BBQ － La Plata, MDCustomer Service Representative and Server
  • Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems
  • Collected customer feedback and recommended procedural or product changes to enhance future service delivery
  • Consulted with upset customers to determine best methods to resolve service and billing issues
  • Communicated with supervisors to escalate customer concerns, store issues and inventory requirements
  • Answered 30+ inbound calls per day and directed to designated individuals or departments
  • Addressed customer service inquiries quickly and accurately
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests
  • Operated POS terminals to input orders, split bills and calculate totals
  • Managed closing duties, including restocking items and reconciling cash drawer
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols
Education and Training
Expected in 2021
Chamberlain UniversityTysons Corner, VABachelor of Science: Nursing
  • Honor Roll through 2020
  • 3.85 GPA
  • Student Nursing Association Member and Treasurer
College of Southern MarylandLa Plata, MDSome College (No Degree): Biological And Physical Sciences
  • 3.9 GPA
  • Completed coursework in anatomy, physiology and biological science
Certifications
  • Basic Life Support (BLS) Certification Expires: 06/2022
  • Certified Pharmacy Technician (CPhT) Expires: 12/2021
Clinicals

Chamberlain University - Maternal Child Health - Virtual

Washington D.C. Veteran Affairs Medical Center - Community Nursing - Clinic

Mary Washington Hospital - Adult Health II - Medical Surgical Unit

Mary Washington Hospital - Adult Health I - Neurological Science

Carroll Manor Nursing and Rehabilitation - Fundamentals - Geriatrics

Volunteerism

Mary B. Neal Elementary School - Classroom Volunteer

  • Aided teachers in student crafts
  • Walked student's to different classes to ensure safety
  • Helped students complete assigned classwork

Almost Home Daycare - Provider Assistant

  • Guided daily education of letter formation and reading skills
  • Ensured safety during outdoor activities
  • Lead centers for creative play

Adopt-A-Road - Roadside Environmental Care

  • Removed litter from adopted roadways
  • Ensured community cleanliness
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Resume Overview

Companies Worked For:

  • Walgreens Outpatient at Children's National
  • CVS Pharmacy
  • Texas Ribs & BBQ

School Attended

  • Chamberlain University
  • College of Southern Maryland

Job Titles Held:

  • Pharmacy Technician
  • Customer Service Representative and Server

Degrees

  • Bachelor of Science : Nursing
    Some College (No Degree) : Biological And Physical Sciences

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