Pharmacy Technician Resume Example Walgreens

PHARMACY TECHNICIAN

Summary

Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities.

Experience

08/2018 - CurrentWalgreens - Pharmacy TechnicianMilwaukee, WI

Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
Established and updated patient profiles, including lists of medications and insurance details.
Researched customer health insurance plans to provide prescription authorization and efficient patient care.
Entered orders into system and filled medication orders.
Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
Delivered quality care to customers through close collaboration with pharmacist.
Maintained clean and organized pharmacy shelving and work areas.
Confirmed prescriptions for patients by placing calls and conferring with physicians' office staff.
Efficiently processed cash register transactions for new and refilled prescription orders.
Administered medications as per pharmacist orders.
Prepared and submitted claims to insurance companies for payment.
Worked with insurance companies to process claims, resolve problems and obtain payments.
Placed orders for out of stock medications, enabling patients to receive prescriptions on time.
Dispensed medications to patients in accordance with pharmacist orders.
Verified insurance benefits to refill medications and upheld fantastic customer service standards.
Calculated dosages carefully and prepared prescription labels, promoting accuracy in medication administration.
Assisted staff members with drug inventory, purchasing and receiving.

Jcpenneys - Customer Service AssociateGermantown, WI

Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
Met and exceeded productivity targets by handling every interaction with top-notch customer service.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Educated customers on special pricing opportunities and company offerings.
Replenished shelves to maintain adequate merchandise levels.

Red Lobster Hospitality LLC - Server/Host/Take-Out Specialist/BartenderWauwatosa, WI

Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Operated POS terminals to input orders, split bills and calculate totals.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
Greeted guests and gathered information to seat groups or place on waitlist.
Answered telephone to provide dining information and take party reservations.
Communicated with kitchen staff about cook times to foster customer satisfaction.
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Enhanced client satisfaction ratings by resolving difficult customer issues through completion.
Offered every client knowledgeable and supportive assistance to meet all needs and build loyalty.
Improved efficiency and reduced costs by recommending new processes and identifying problems.
Managed procedures for start-up, daily operations and shutdowns.
Checked identification of customers to verify age requirements needed to purchase alcohol.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Upsold customers from shelf to premium brands to help boost sales.
Collected food, wine and appetizer orders from patrons and promoted upsell items.
Stocked bar with beer, wine, liquor and related supplies.
Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
Made product recommendations to customers based on preference, food pairings and special promotions.
Engaged in small talk with patrons to build rapport and earn repeat business.
Multitasked to meet customer, business operations and server needs with minimal errors or delays.

Olive Garden - ServerBrookfield, WI

Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Operated POS terminals to input orders, split bills and calculate totals.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Promoted desserts, appetizers and specialty drinks to optimize sales.

Skills

Preparing bulk medications
Stocking shelves
Aseptic techniques
Ordering and stocking medications
Verifying orders
Time management

Workflow Optimization
Insurance billing
Resolving customer issues
Problem-solving skills
Customer service
Planning and coordination

Education and Training

Milwaukee Area Technical CollegeMilwaukee, WISome College (No Degree): Sociology

Resume Overview

Companies Worked For:

Walgreens
Jcpenneys
Red Lobster Hospitality LLC
Olive Garden

School Attended

Milwaukee Area Technical College

Job Titles Held:

Pharmacy Technician
Customer Service Associate
Server/Host/Take-Out Specialist/Bartender
Server

Degrees

Some College (No Degree) : Sociology

Pharmacy Technician Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes