Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Driven Pharmacy Technician with 1 year of experience and success in working within fast-paced retail pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.
Skills
Processing payments
Medicare and Medicaid process
Drug utilization review
Pharmacy and customer records management
Prepare bubble packs
Drug inventory management
Updating Medication Histories
Stocking Shelves
Receiving Incoming Supplies
Manual and Automated Medication Dispensing
Confidentiality and HIPAA
Assisting Pharmacists
Advanced Math Skills
Drug Safety
Insurance Knowledge
Typing Medication Labels
Answering Customer Questions
Patient confidentiality
Data Entry
Medication dispensing
Education
Riverside Christian AcademyConroe,TX, Expected in 05/2006 ā āHigh School Diploma: - GPA:
Certifications
Certified Pharmacy Technician (CPhT)
Work History
Valley Presbyterian Hospital - Pharmacy Technician Van Nuys, CA, 02/2020 - Current
Set up and modified patient profiles in Enterprise to include current information such as medications and insurance details.
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
Stocked, labeled and inventoried medication to keep accurate records.
Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Resolved non-routine issues like third party billing, computer system and customer service issues.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Collected co-payments or full payments from customers.
Reviewed and verified customer information and insurance provider information.
Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
Ensured proper entry and processing of patients' prescriptions into internal system.
Counted and labeled prescriptions with correct item and quantity.
Processed incoming drug orders.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Valley Presbyterian Hospital - Pharmacy Technician Van Nuys, CA, 09/2019 - 02/2020
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
Stocked, labeled and inventoried medication to keep accurate records.
Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
Resolved non-routine issues like third party billing, computer system and customer service issues.
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Collected co-payments or full payments from customers.
Reviewed and verified customer information and insurance provider information.
Resolved non-routine issues like third-party billing, computer system and customer service issues.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
Ensured proper entry and processing of patients' prescriptions into internal system.
Counted and labeled prescriptions with correct item and quantity.
Processed incoming drug orders.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Legacy Community Health - Pharmacy Clerk Deer Park, TX, 06/2018 - 09/2019
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Completed cash register transactions by handling credit and cash payments using pharmacy register system.
Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts.
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