Pharmacy Technician resume example with 2+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments. Systematic Administrative professional with advanced skills in records management. Handles incoming records, file transfers and destruction orders. Analytical and critical thinker with excellent judgment. Professional and knowledgeable Receptionist versed in administrative support and customer service. Offering 2 years of experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills.
Skills
Great communication skills
Multitasking
Customer service
Adaptability
Good decision making
Advertising
Budget
Business cards
Great communication skills
Clients
Customer service
Gross profit
Inventory management
Loss prevention
Marketing materials
Multitasking
Presentations
Reception
Retail
Selling
Training
Education
Wesley Chapel High SchoolWesley Chapel, FLExpected in ā āHigh School Diploma: - GPA:Graduated a semester early, constantly maintained As on report cards, was invited to be
part of national honers society
Certifications
Certified Pharmacy Technician (CPhT)
Work History
Valley Presbyterian Hospital - Pharmacy Technician Van Nuys, CA, 10/2020 - Current
Coordinated verification and filling of more than 50 daily prescriptions in high-volume pharmacy environment.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Stocked, labeled and inventoried medication to keep accurate records.
Resolved non-routine issues like third party billing, computer system and customer service issues.
Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Counted and labeled prescriptions with correct item and quantity.
Communicated instructions to patients or caregivers.
Graniterock - Manager's Assistant CA, State, 03/2019 - 01/2021
Assisted coworkers and staff members with special tasks on daily basis.
Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Transferred and directed phone calls, guests and mail to correct staff members.
Maintained clean reception area to promote positive, professional environment for all stakeholders, including smoothie kings clients.
Provided superior service to customers by quickly responding to requests, suggestions and concerns.
Created marketing materials such as flyers and business cards to uncover new customer leads.
Negotiated pricing with vendor suppliers to fit customer's budget and generate maximum gross profit.
Collaborated with boss to develop methods and procedures to increase sales, expand markets and promote business.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
Increased sales revenues by promoting complementary products and educating customers about store promotions.
Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Completed inventory counts to verify stock levels, address discrepancies and forecast future needs.
Planned team-building exercises to increase employee performance and job satisfaction.
JCPenney - Sales Associate City, STATE, 11/2018 - 03/2019
Trained and developed new sales team associates in products, selling techniques and
company procedures.
Worked alongside retail representatives to boost sales by enhancing product
presentations and advertising collateral.
Implemented up-selling strategies such as recommending accessories and
complementary purchases to boost revenue.
Analyzed and properly processed product returns, assisting customers with finding
alternative merchandise to meet needs.
Implemented up-selling strategies, encompassing recommendation of accessories and
complementary purchases.
Tracked stock using company inventory management software.
Applied security and loss prevention training toward recognizing risks and reducing
store theft.
Maintained organized, presentable merchandise to drive continuous sales.
Organized racks and shelves to maintain store visual appeal, engage customers and
promote specific merchandise.
Prepared merchandise for sales floor by pricing or tagging.
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