Pharmacy Technician Resume Example

• Reviewed files and records to obtain information to respond to customer and client requests.
• Managed front desk area by welcoming and greeting visitors and responding to in-person requests.
• Monitored stock of office supplies to report shortages to management, including paper clips, stationery and printer paper.
• Answered telephone calls and read emails to redirect calls and forward emails to appropriate personnel.
• Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
• Handled client correspondence and tracked records to foster office efficiency.
• Received and routed business correspondence to correct departments and staff members.
• Kept reception area clean and neat to give visitors positive first impression.
• Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
• Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
• Managed multiple projects simultaneously using organizational and analytical skills.
• Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
• Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
• Drafted professional memos, letters and marketing copy to support business objectives and growth.
• Informed and supported business leaders through consistent communication and administrative support duties.
• Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.

• Seasonal work
• Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
• Tracked stock using company inventory management software.
• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
• Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
• Maintained organized, presentable merchandise to drive continuous sales.
• Trained and developed new sales team associates in products, selling techniques and company procedures.
• Educated customers on promotions to enhance sales.
• Engaged with customers to effectively build rapport and lasting relationships.

Invoicing, payments, quotes, hiring and training new employees, Quickbooks. Maintaining supplies and equipment. Customer service.