Pharmacy Technician Resume Example CVS Health

PHARMACY TECHNICIAN

Summary

Energetic and reliable. I've been well-trained and excelling in high-end merchandise environments. Proven performer able to leverage superior communication and relationship building strengths to increase and retain long-term customers. I go above and beyond to help my customers no matter the situation. I'm a great hands on learner and am always willing to take advice and learn new things. Also a great independent worker who moved ahead in my jobs to higher position fast. I moved up into a manager position with AT&T with only a couple of months on the job.

Skills

Fluent in Spanish
Ordering and stocking medications
Stocking shelves
Proper labeling procedures
Great customer service
Team worker
Organization
Communications
Inventory management
Accurate money handling

Cash register operation
Retail merchandising expertise
Sales expertise
POS system operation
Insurance billing
Problem resolution
Planning and coordination
Assessed customer product needs and interests in order to best recommend suitable items.
Documentation and recordkeeping
Interpersonal and written communication

Experience

Pharmacy Technician | 10/2018 to CurrentCVS Health - Laporte , IN

Handled hundreds of daily dispenses of prescriptions.
Researched customer health insurance plans to provide prescription authorization and efficient patient care.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
Adhered to regulatory guidelines for workplace safety and customer confidentiality.
Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
Filled over hundreds of medication orders daily and entered orders into system.
Collaborated closely with pharmacist to deliver high level of quality care to patients and patrons.
Ordered medicines on time to meet anticipated demand from patients and reduce backorders.

Assitant Manager | 07/2017 to 10/2018AT&T Inc. - Laporte , IN

Built loyal and long-lasting customer relationships from day one by providing quality service at all stages.
Educated leads about package prices, benefits and terms of purchases.
Responded in friendly and expert fashion to answer questions about each offering, price structures and availability.
Handled incoming calls with friendly and cheerful attitude.
Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Recognized by management for providing exceptional customer service.

Retail Sales Associate | 05/2016 to 01/2017Marshalls - Memphis, TN

Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Stocked, replenished and organized inventory and completing tasks.
Bagged, wrapped and packaged purchases according to customer needs.
Assisted customers by checking system to find merchandise at other locations, arranging for shipments and delivery.
Supported managers with organizing store and showcasing new items in eye-catching displays.
Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
Assisted in ringing up sales at registers and bagging merchandise.
Managed cash register operations using POS system, including processing sales and returns.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.

Assistant Retail Sales Manager | 04/2014 to 02/2015Kohls Corp. - Little Rock, AR

Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Promoted brand through event marketing, demonstrations and sales.
Bagged, wrapped and packaged purchases according to customer needs.
Assisted in ringing up sales at registers and bagging merchandise.
Managed cash register operations using POS system, including processing sales and returns.

Education and Training

Ivy Tech Community College - - Valparaiso, iN | High School Diploma

I decided to enroll in classes at Ivy Tech to finish my pre requisite classes. I did not know at that time what I wanted to pursue so I decided to enter the work world. I do want to return to classes in the future.

I did graduate with the Core 40 diploma from Knox High School in 2011.

Resume Overview

Companies Worked For:

CVS Health
AT&T Inc.
Marshalls
Kohls Corp.

School Attended

Ivy Tech Community College

Job Titles Held:

Pharmacy Technician
Assitant Manager
Retail Sales Associate
Assistant Retail Sales Manager

Degrees

Ivy Tech Community College - Valparaiso, iN | High School Diploma

Pharmacy Technician Resume Example

Resume Score: 80%

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