Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Energetic and reliable. I've been well-trained and excelling in high-end merchandise environments. Proven performer able to leverage superior communication and relationship building strengths to increase and retain long-term customers. I go above and beyond to help my customers no matter the situation. I'm a great hands on learner and am always willing to take advice and learn new things. Also a great independent worker who moved ahead in my jobs to higher position fast. I moved up into a manager position with AT&T with only a couple of months on the job.

Skills
  • Fluent in Spanish
  • Ordering and stocking medications
  • Stocking shelves
  • Proper labeling procedures
  • Great customer service
  • Team worker
  • Organization
  • Communications
  • Inventory management
  • Accurate money handling
  • Cash register operation
  • Retail merchandising expertise
  • Sales expertise
  • POS system operation
  • Insurance billing
  • Problem resolution
  • Planning and coordination
  • Assessed customer product needs and interests in order to best recommend suitable items.
  • Documentation and recordkeeping
  • Interpersonal and written communication
Education and Training
Ivy Tech Community College Valparaiso, iN, Expected in High School Diploma : - GPA :

I decided to enroll in classes at Ivy Tech to finish my pre requisite classes. I did not know at that time what I wanted to pursue so I decided to enter the work world. I do want to return to classes in the future.

I did graduate with the Core 40 diploma from Knox High School in 2011.

Experience
Ingles Markets, Incorporated - Pharmacy Technician
Lake Lure, NC, 10/2018 - Current
  • Handled hundreds of daily dispenses of prescriptions.
  • Researched customer health insurance plans to provide prescription authorization and efficient patient care.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Filled over hundreds of medication orders daily and entered orders into system.
  • Collaborated closely with pharmacist to deliver high level of quality care to patients and patrons.
  • Ordered medicines on time to meet anticipated demand from patients and reduce backorders.
Wendy's - Assitant Manager
Lithonia, GA, 07/2017 - 10/2018
  • Built loyal and long-lasting customer relationships from day one by providing quality service at all stages.
  • Educated leads about package prices, benefits and terms of purchases.
  • Responded in friendly and expert fashion to answer questions about each offering, price structures and availability.
  • Handled incoming calls with friendly and cheerful attitude.
  • Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Recognized by management for providing exceptional customer service.
Fast Retailing Co Ltd - Retail Sales Associate
Edison, NJ, 05/2016 - 01/2017
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Stocked, replenished and organized inventory and completing tasks.
  • Bagged, wrapped and packaged purchases according to customer needs.
  • Assisted customers by checking system to find merchandise at other locations, arranging for shipments and delivery.
  • Supported managers with organizing store and showcasing new items in eye-catching displays.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
Greenlane - Assistant Retail Sales Manager
Moreno Valley, CA, 04/2014 - 02/2015
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Promoted brand through event marketing, demonstrations and sales.
  • Bagged, wrapped and packaged purchases according to customer needs.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Managed cash register operations using POS system, including processing sales and returns.

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Resume Overview

School Attended

  • Ivy Tech Community College

Job Titles Held:

  • Pharmacy Technician
  • Assitant Manager
  • Retail Sales Associate
  • Assistant Retail Sales Manager

Degrees

  • High School Diploma

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