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Pharmacy Technician Resume Example

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PHARMACY TECHNICIAN
Summary

Experienced pharmacy technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to Anchor Animal Hospital. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.

Skills
  • Stocking shelves
  • Ordering and stocking medications
  • Pharmacy operations
  • Preparing bulk medications
  • Proper labeling procedures
  • Troubleshooting malfunctioning equipment
  • Verifying orders
  • Point of sale systems proficiency
  • FDA compliance
  • Insurance billing
  • Supporting pharmacy operations
  • Time management
  • Quality assurance and control
  • Resolving customer issues
  • Problem-solving skills
  • Relationship development
  • Team building
  • Planning and coordination
  • Organization
  • Communications
Experience
Pharmacy Technician | 02/2020 to Current
Walgreens - Fall River, MA
  • Dispensed medications to patients in accordance with pharmacist orders.
  • Prepared and submitted claims to insurance companies for payment.
  • Created new customer profiles and updated information in pharmacy computer systems.
  • Resolved third-party rejection claims.
  • Liaised with other pharmacies to eliminate insurance issues.
  • Confirmed prescriptions for patients by placing calls and conferring with physicians' office staff.
  • Entered and processed prescriptions into internal system with accuracy to avoid filling delays.
  • Prepared prescription transfer requests from competitor companies.
  • Closely inspected medications to determine accuracy of identities, strengths and purities.
  • Coordinated with other pharmacy locations to resolve insurance and medical issues.
  • Researched customer health insurance plans to provide prescription authorization and efficient patient care.
  • Counseled patients on appropriate use of over-the-counter and prescription medications.
  • Dispensed over 80 prescriptions daily.
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Calculated dosage, filled prescriptions and prepared prescription labels.
  • Communicated extensively with patients to provide assistance, support and instructions.
  • Verified prescriptions by contacting physicians' offices and receiving approval.
  • Processed prescription transfer requests from competitors.
  • Checked accuracy and productivity in performance of pharmacy technician operational activities to maintain active pace of pharmacy.
  • Compiled customer demographic, allergy and medical history background.
  • Communicated with member physicians to prevent harmful drug reactions, therapy duplications and allergic reactions.
  • Verified insurance benefits to refill medications and upheld fantastic customer service standards.
  • Entered orders into system and filled medication orders.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Collaborated closely with pharmacist to deliver high level of quality care to patients and patrons.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Prepared medication labels with item name and quantity.
  • Placed orders for out of stock medications, enabling patients to receive prescriptions on time.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Answered patient questions regarding medication.
  • Processed prescriptions, checking against known patient allergies.
  • Communicated with insurance companies for billing purposes.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Checked medications for content, accuracy and completeness of all drug packaging and labeling to provide final verification of prescription.
  • Calculated dosages carefully and prepared prescription labels, promoting accuracy in medication administration.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
Server,hostess, Food Runner, Busser | 08/2017 to 02/2020
Bittersweet farms restaurant and tavern - Westport , MA
  • Cleared tables efficiently to maintain high turnover rate and minimize wait times.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Verified adequate levels of supplies such as linens and trays and restocked low items.
  • Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
  • Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
  • Immediately bussed tables when guests left to prepare for the next party.
  • Trained new employees to perform duties by showing how to take orders, run food, and plate food .
  • Notified servers after seating parties in section for prompt service.
  • Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
  • Delivered entrees to tables and made sure each guest received the correct menu items.
  • Partnered with team members to efficiently serve food and beverages.
  • Coached newly hired employees to train on restaurant's process flow and safety procedures, enabling workers to improve speed and accuracy.
  • Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
  • Walked through dining room during service to monitor guest satisfaction and advise servers and bussing staff of specific service needs.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Sandwich Artist | 01/2017 to 08/2017
Subway - Dartmouth , MA
  • Maintained clean, well-organized and properly sanitized front counter area to greet customers.
  • Organized food preparation stations and replenished supplies regularly.
  • Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods.
  • Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
  • Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Assisted customers, including answering questions and preparing orders.
  • Verified orders and bagged items for easy transport.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Communicated with customer to provide menu offering details and assist with decision-making.
Education and Training
Westport High School - Westport , MA
High School Diploma
06/2019
Bridgewater State University - Bridgewater, MA
Bachelor of Science
Biology
Bristol Community College - Fall River, MA
Associate of Applied Science
Veterinary Health Care , Expected in 06/2022
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Resume Overview

Companies Worked For:

  • Walgreens
  • Bittersweet farms restaurant and tavern
  • Subway

School Attended

  • Westport High School
  • Bridgewater State University
  • Bristol Community College

Job Titles Held:

  • Pharmacy Technician
  • Server,hostess, Food Runner, Busser
  • Sandwich Artist

Degrees

  • High School Diploma
    Bachelor of Science
    Associate of Applied Science

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