Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary
Certified Pharmacy Technician with 9 years of pharmacology experience in clinical pharmacology, pharmacy management and research. Seeking a clinical research or healthcare administration position. Offering understanding of clinical data management, GCP, and oncology experience.
  • Data entry specialist
  • Supervisory training
  • Quality improvement competency
  • Recruiting and hiring expert
  • Business process mapping
  • Project management
  • Multi-operations management
  • Quantitative and data-analysis skills
  • Sales experience
  • Clinical Data collection
  • Technical writing
  • Advanced Excel spreadsheet functions
  • HIPPA Regulations
  • GCP and GLP
  • Pharmacy law knowledge
  • In good standing with the TX Board of Pharmacy
  • Pharmacology experience
  • Onco, Rheum, Derm, Neuro, Gastro
Work History
Pharmacy Liaison, 07/2015 to Current
Shields Health SolutionsWashington, DC,
Provided integrated support to patients and healthcare providers by resolving problems, identifying trends, recommending improvements and implementing change.
  • Served as liaison between sales representatives and healthcare providers/office staff
  • Identified issues and provided recommendations to management for improvements in productivity, quality and customer service standards or deliverables
  • Guided and developed staff on relationship development with healthcare providers and patients by providing ongoing training and mentoring
  • Worked collaboratively with other departments, including operations and managed care to improve reimbursement process
  • Helped achieve pharmacy business objectives by increasing sales and gross margins by 50 percent
  • Maintained, reported, and analyzed patient, clinical and healthcare provider data


Pharmacy Technician Supervisor, 04/2008 to 07/2015
HcaGreater Sun Center, FL,
Oversaw the day to day operations of the Specialty Pharmacy Intake Department including the establishment of work schedules, review of staffing needs and the supervision and training of staff in good patient relations and office policies and procedures.
  • Directly supervised 10 Pharmacy Technicians, interns and support staff while on duty
  • Coordinated pharmacy staff schedules and assisted with personnel monitoring and performance evaluations
  • Effectively prioritized tasks and organized workflow to increase efficiency
  • Assisted in the development and implementation of Pharmacy Intake training
  • Entered and clarify prescriptions for study and non-study specialty patients
MBA: , Expected in 2013
University of Phoenix - Houston, TX

BBA: Marketing, Expected in 2009
University of Houston, Downtown - Houston, TX
  • Pharmacy Technician Certificate

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School Attended

  • University of Phoenix
  • University of Houston, Downtown

Job Titles Held:

  • Pharmacy Liaison
  • Pharmacy Technician Supervisor


  • MBA
  • BBA

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