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pet hotel resume example with 5+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Responsible and dedicated animal care professional with proven abilities in cleaning cages, managing supplies and meeting animal needs by leveraging compassionate nature and love for every creature. Offering excellent time management, multitasking and organizational skills.

Skills
  • Shelter management
  • Obedience
  • Sanitation
  • Pharmacology knowledge
  • Physically strong
  • Safe animal restraints
  • Adaptable and flexible
  • Writing scientific reports
  • Fostering and adoptions
  • Gentle and caring
  • Canine and feline medicine
  • Use of muzzles and restraints
  • Customer service skills
  • Training employees
  • Organization
  • Verbal communication
  • Maintaining treatment notes
  • Payment processing
  • Credit and cash transactions
  • Customer greeting
  • Customer assistance
  • Cash management
  • Issue resolution
  • Merchandise restocking
  • Scanner operations
  • Cash register operation
  • ID verification
  • POS systems
  • Product recommendations
Experience
10/2019 to Current
Pet Hotel Bass Pro Shops San Jose, CA,
  • Providing food and water to boarded animals.
  • Cleaned cages in sanitary environment for animals.
  • Have about 20 dogs in a room and observed them to make sure there was no, biting or any time of bad behavior.
  • Stand for long periods of time.
  • Check dogs in and out when they are boarding with us or spending the day with us.
  • Made reservations for pet owners with them over the phone or in person, for boarding or day campers.
  • Have to sometimes do exit baths for dogs that asked or require one.
  • Have to care or walk dogs in and out of their kennels.
  • Make sure dogs are cleaned and smell good to be brought back to their pet parents.
02/2019 to 10/2019
Cashier Petsmart City, STATE,
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed returned items in accordance with store policy.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Processed customer payments quickly and returned exact change and receipts.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Helped customers find specific products, answering questions and offering advice.
  • Answer phone calls, by either resolving the problem with them or transferring the line to the correct department or person.
  • Walked the floor to make sure every customer was doing good or to answer any questions they had.
  • Did a lot of opening and closing shifts.
08/2015 to 01/2019
Kennel Worker Crosspoint Animal Hospital City, STATE,
  • Prepared food and formulas to meet individual needs of animals or for the asking of the pet parents.
  • Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
  • Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
  • Brushed coat, cut nails and cleaned ears to promote animal health and wellness.
  • Attended to sick or injured animals by securing veterinary care and notifying owners quickly of pet's condition.
  • Adhered to all pet care plans, medication requirements and dietary restrictions while providing care.
  • Adhered to animal dietary health guidelines in providing food and water to boarded animals.
  • Trained new employees.
  • Kept dogs safe by remaining alert to environmental conditions such as stressed, aggression and uncomfortable state.
  • Bathed and dried over 10 animals each day.
  • Walked animals outside for potty breaks two times per shift to avoid accidents in play areas and on bedding.
  • Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
  • Ordered, received, unloaded and stored feed and supplies for animals under care.
  • Collected and documented animal information such as weight, size, physical condition and food intake.
  • Administered treatments to sick or injured animals and consulted veterinarians to handle more complex concerns.
  • Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
  • Supported animal health by keeping all areas clean, neat and properly sanitized.
  • Maintained clean and orderly play yards, kennels and cages.
  • I was a key holder, I would open the hospital for the weekend shifts and I would also close on weekend shifts.
  • Had to walk dogs one by one, or if they were siblings they'd be walked together.
  • On days we would close I would be in treatment taking care of the older dogs and providing all boarders that need medicine.
  • We had a diabetic cat in treatment and I'd also take care of him and make sure he was fed at specific time and given his insulin.
Education and Training
Expected in 06/2019 to to
High School Diploma:
South County High School - Lorton, VA
GPA:
Expected in to to
Associate of Science:
Northern Virginia Community College - Alexandria, VA,
GPA:

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Resume Overview

School Attended

  • South County High School
  • Northern Virginia Community College

Job Titles Held:

  • Pet Hotel
  • Cashier
  • Kennel Worker

Degrees

  • High School Diploma
  • Associate of Science

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