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Pet Care Specialist Resume Example

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PET CARE SPECIALIST
Summary

Competent Pet Care Specialist bringing devotion to pets and skill in maintaining positive environments. Manages pet and facilities needs with dedicated and hardworking approach. Skilled in cleaning and sanitizing.

Hard-working Caretaker diligent about handling all facets of animal care to promote health and wellness. Feed, water and groom animals on regular schedule, as well as provide exercise and positive attention to boost happiness. Passionate about animal welfare.

Skills
  • Communications
  • Team management
  • Customer service
  • Inventory management
  • Planning and coordination
  • Organization
  • Problem resolution
Experience
06/2019 to Current
Pet Care SpecialistCompany Name － City, State
  • Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.
  • Kept facility areas clean, neat and sanitized for optimal animal health and well-being.
  • Monitored pets for signs of distress, injury and illness and coordinated caring responses.
  • Offered command reinforcement to pets enrolled in group obedience classes.
  • Fed pets on-schedule and with appropriate food for developmental or health requirements.
  • Unloaded and organized supplies and product inventory to maximize team efficiency.
  • Adhered to all pet care plans, medication requirements and dietary restrictions while providing care.
  • Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
  • Coordinated doggie daycare groups and overnight care.
  • Maintained clean and orderly play yards, kennels and cages.
  • Attended to sick or injured animals by securing veterinary care and notifying owners quickly of pet's condition.
  • Offered every owner exceptional customer service and support, as well as top-notch care to each animal.
  • Supported animal health by keeping all areas clean, neat and properly sanitized.
  • Identified animal health concerns and discussed problems with owners.
  • Collected and documented animal information such as weight, size, physical condition and food intake.
  • Overseen 17 dogs of varying sizes at one time while enforcing each dog's good behavior and manners.
04/2018 to 04/2019
Sales AssociateCompany Name － City, State
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas 10% or more.

  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Assisted customers by finding needed any items and checking inventory for items at other locations.
  • Prepared cash deposits up to $2000 with zero discrepancies.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Recommended merchandise to customers based on needs and preferences.
08/2018 to 12/2018
Animal Ambassador Company Name － City, State
  • Conducted research into habitat and conditions of over 200 animals and maintained such habits as if in wild.
  • Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
  • Isolated animals with potential contagious diseases to reduce infection risks and monitor disease presentation.
  • Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
  • Checked animals for injury and illness, writing copious notes regarding symptoms.
  • Supported animal health by keeping all areas clean, neat and properly sanitized.
  • Oversaw programs to support mental and Physical Health with exercise, enrichment, behavior monitoring. Basic feeding and watering every animal on a regular schedule.
06/2016 to 02/2017
Sales AssociateCompany Name － City, State
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Educated customers on product and service offerings.
  • Recommended merchandise to customers based on needs and preferences.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Recommended optimal merchandise based on customer needs and desires.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Education and Training
07/2019
Associate of Science: Liberal Arts And SciencesCommunity College of Allegheny County － City, State
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Resume Overview

School Attended

  • Community College of Allegheny County

Job Titles Held:

  • Pet Care Specialist
  • Sales Associate
  • Animal Ambassador

Degrees

  • Associate of Science : Liberal Arts And Sciences

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