Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Enthusiastic Assistant Manager offering [Number] years of experience in leadership roles. Excellent team leader and problem solver with resourceful and flexible approach. Knowledgeable about retail operations and best practices.

Multi-talented [Job Title] with [Number] years of experience boosting sales and increasing profits by motivating staff and assisting customers. Results-driven focus on monitoring staff member performance and offering advice on effective sales methods. Successful at resolving complex issues by working closely with employees, suppliers and customers.

Knowledgeable pest control professional with [Number] years of experience helping customers prevent and eliminate infestations. Trained in safe chemical and fumigant applications. Solid customer service, sales and communication skills.

Competent [Job Title] offering proven inspection, chemical handling and analytical abilities. Skillfully assess properties and determine optimal methods for alleviating pest concerns. Experienced with using physical methods to back up chemical strategies.

Detail-oriented pest control professional bringing [Number] years of excellent performance in pest control roles. Highly skilled in [Area of expertise] and [Skill] with strong track record of utilizing proactive nature and effective prioritization to complete projects with efficiency.

Consistent Pest Control Technician aiming to fulfill an opportunity with a customer-focused team. Offering [Number] years of related experience in addition to a skill for [Skill]. Willing and able to complete tasks of all skill levels to aid in meeting team goals.

Punctual [Industry] professional bringing more than [Number] years of experience. Diligent in updating records, inspecting shipments and resolving discrepancies. Effectively rotate stock to minimize spoilage and obsolescence.

Hardworking [Job Title] with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Accustomed to facilitating accurate inventory counts and maintaining current warehouse records.

Competent in keeping warehouse operations moving according to schedule by moving, inspecting and shipping materials in an efficient manner. Offering [Number] years of experience and a strong focus on quality and performance.

Decisive [Job Title] augmenting [Type] processes to improve overall efficiency. Logical professional with skills in [Skill] and [Skill] and highly trained in [Area of expertise]. Enthusiastic personality suited for fast-paced, constantly changing environments.

Receive and deliver goods in fast-paced [Industry] warehouse settings. Diligently move materials with organized approaches and safe equipment operations skills. Team-oriented and efficient in meeting challenging daily demands.

Organized professional with superior work ethic and team player attitude. Exceptional quality control, inspection and professional abilities. Commended for honesty, hard work and positive attitude. Consistent ability to stand for long periods of time and safely lift up to 75 pounds.

Dependable Warehouse professional with excellent time management, equipment operation and teamwork abilities. Knowledgeable about OSHA requirements and general safety practices. Driven to improve efficiency and quality by adhering to company procedures.

  • Interior and exterior cleaning
  • Buffing and waxing
  • Able to lift [Number] lbs.
  • Self-directed
  • Safety protocols
  • Effective team management
  • Oral and written communication
  • Tactful and diplomatic
  • Rodent exclusion
  • Pest control chemicals
  • Reporting and documentation
  • Equipment cleaning and maintenance
  • Reports and documentation
  • Time management
  • Attention to detail
  • Adaptable
  • Residential and commercial
  • Natural pesticides
  • Upselling and cross-selling
  • Preventative measures
  • Pest bait and trap knowledge
  • Team player
  • Protective gear and equipment knowledge
  • Property and facility inspections
  • Chemical solution knowledge
  • Infestation identification
  • Job site preparation
  • Pest control treatments
  • Dedicated and driven
  • Pest identification
  • Credit card payment processing
  • Conflict mediation
  • Quality assurance controls
  • Problem-solving abilities
  • Quality control
  • Customer relations
  • High-energy attitude
  • Shipping and receiving understanding
  • Inbound and outbound calling
  • Call center experience
  • Active listening
  • Courteous demeanor
  • Product and service knowledge
  • Sales monitoring
  • Inventory management
  • Merchandising
  • Staff training and development
  • Orientating and training
  • Microsoft Office expertise
  • Inventory control
  • Able to lift [Number] lbs.
Pest Technician, 02/2019 to 12/2019
Massey Services, Inc.Bradenton, FL,
  • Inspected facilities to determine infestation source and appropriate treatment.
  • Determined costs involved for treatment services and delivered estimates to customers.
  • Explained pest control treatments, including trapping and [Type] to inform and educate customers.
  • Observed safety protocols when lifting heavy objects and operating equipment to avoid time-lost incidents or unnecessary delays.
  • Mixed chemicals and fertilizers according to manufacturer instructions and safety standard to protect people, pests and vegetation from harm.
  • Projected positive image of company by always dressing appropriately, acting professionally, keeping neat, organized vehicle spaces and being punctual for all appointments.
  • Provided each customer with dedicated service and assistance to build positive relationships and promote long-term brand loyalty.
  • Provided written cost estimates for [Type] and [Type] services and coordinated future appointments.
  • Applied pesticides and other chemicals to prevent growth of weeds and eliminate bugs and other pests.
  • Conducted regular equipment inspections, performing routine maintenance and minor repair work and escalating major issues to supervisor.
  • Planned and executed [project].
  • Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
  • Monitored multiple databases to keep track of all company inventory.
Cleaner, 01/2012 to 08/2017
American AirlinesMemphis, TN,
  • Boosted customer satisfaction by trained new staff on proper cleaning methods and procedures.
  • Met with clients, to ensure each job is met with complete satisfaction.
  • Implemented step-savers that reduced cleaning time per room by [Time] to [Time] while maintaining company quality standards.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
  • Utilizes digital timekeeping system to document hours worked per day.
  • Collected and disposed of garbage and debris from ashtrays and trash cans and placed trash receptacles outside for [Timeframe] pickup.
  • Completed hourly custodial rounds, including floor sweeping and vacuuming, glass entryway cleaning and trash collection.
  • Stripped, sealed and finished [Type] floors every [Timeframe].
  • Maintained a safe working environment through the prevention of accidents, the preservation of equipment, and adhere to OSHA standards of safe working practices.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
  • Promoted building security, locking doors and checking electrical appliances for safety hazards.
  • Employed optimal safety practices, including [Type] and [Type] with zero complaints, hazards, incidents or lost-time accidents.
  • Strengthened building cleanliness by inspecting perimeters, picking up trash and performing [Task].
  • Handled, used and stored hazardous chemical cleaners correctly to prevent injury or illness.
  • Reduced average cleaning time per room from [Number] to [Number] minutes.
  • Scrubbed and cleaned bathroom fixtures and partitions on [Timeframe] basis to remove mildew, dirt and mold.
  • Dusted furniture, walls, machines and equipment, replaced burned out lightbulbs and performed [Task] for [Number]-room office building.
  • Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
  • Maintained safety protocols through proper, cost-effective and safe handling of equipment, chemicals and material usage.
Customer Service Representative, 04/2008 to 09/2011
Performance Food GroupDavenport, IA,
  • Cross-trained staff members, resulting in [Number]% increase in customer satisfaction ratings.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Met or exceeded revenue objectives by promoting [Product or Service]s to customers during service, account and sales follow-up calls.
  • Trained [Number] new employees each quarter in procedures and policies in order to maximize team performance.
  • Collected customer feedback and recommended procedural or product changes to enhance future service delivery.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Tracks [number] interactions per hour for auditing, reporting and training purposes.
  • Assisted approximately [Number] customers each [Timeframe] with [Product or Service] questions.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Reviewed account and service histories to identify trends and issues.
  • Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems.
  • Delivered high level of service and support to each customer, paving way for future business opportunities.
  • Assessed customer needs and upsold products and services to maximize [Type] sales.
  • Answered customer questions and addressed concerns, resulting in [Number]% reduction in complaint calls.
  • Set up and activated customer accounts to alleviate burden on [Job title].
  • Supported end-users by responding quickly to phone messages and following up on complaints
  • Worked with managers to develop service improvement initiatives.
  • Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
  • Addressed customer service inquiries quickly and accurately.
  • Exceeded company productivity standards by [Number]% on consistent basis, handling more than [Number]% of quota each day.
  • Documented conversations with customers to track requests, problems and solutions.
  • Contributed to [Number]% sales by improving lead-generation and sales-tracking methods.
  • Answered [Number]+ inbound calls per day and directed to designated individuals or departments.
Assistant Manager, 07/2005 to 12/2008
Frederick County Public SchoolsFrederick, MD,
  • Developed and implemented performance improvement programs, resulting in [Number]% increase in efficiency.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
  • Cultivated customer loyalty by training team members in industry-leading service standards.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Produced monthly sales and performance reports, supporting operational planning and strategic decision making.
  • Evaluated employee performance and developed improvement plans.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Trained team of [Number] to deliver outstanding customer service, boosting customer satisfaction ratings [Number]%.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
  • Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Completed inventory audits to identify losses and project future demands.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Delegated daily tasks to team members to optimize team productivity.
Education and Training
High School Diploma: , Expected in 06/2000
Riverdale High School - Riverdale, GA

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Measurable Results
  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended

  • Riverdale High School

Job Titles Held:

  • Pest Technician
  • Cleaner
  • Customer Service Representative
  • Assistant Manager


  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: