Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Motivated professional offering Bachelor's degree in Information Technology. Adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities. Meets tight deadlines every time. Flexible hard worker ready to learn and contribute to team success.

Easy to train, fast learning individual.

  • Dedicated and driven
  • Data entry
  • Clean driving record
  • Conflict mediation
  • Reporting and documentation
  • Team oversight
  • Safety protocols
  • Adaptable
10/2020 to Current
Pest Control Technician Gregory Pest Solutions Tomahawk, WI,
  • Followed all company protocols when applying pesticides on the inside and outside of structures.
  • Maintained knowledge and adhered to state rules and regulations.
  • Met with customers at residences and places of business to check on pest and rodent situations.
  • Adhered to safety procedures when applying pesticides to reduce exposure to people and animals.
  • Mixed chemicals based on property and climate conditions to deliver optimal elimination and prevention efficiency.
  • Utilized appropriate protective gear and equipment during application.
  • Identified infestations and isolated sources with physical inspections of premises.
  • Set mechanical traps, baits and glue boards to remove pests from interior areas.
  • Explained and reviewed service agreements with customers to cultivate understanding and customer satisfaction.
09/2019 to 09/2020
Metal Cell Operator Archdiocese Of Chicago, Office Of Catholic Schools Chicago, IL,
  • Inspected, troubleshot and calibrated equipment to achieve optimal performance.
  • Monitored material flow and temperature or pressure gauges to verify optimal processing conditions.
  • Recorded production deviations in standardized charts to track trends and aid in production management.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
08/2018 to 09/2019
Secretary Giant Eagle, Inc. Mckees Rocks, PA,
  • Maintained organized filing system of paper and electronic documents.
  • Coordinated communications, including taking calls, responding to emails and interfacing with clients.
  • Completed supply orders and maintained appropriate levels of office supplies.
  • Created agendas, meeting notes and other documents to enhance collaborative process.
  • Established clear and consistent administrative procedures to minimize errors and avoidable delays.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
08/2017 to 08/2018
Store Clerk Cook County Sheriff Chicago, IL,
  • Interacted with over 600 customers daily.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Addressed customer complaints with knowledgeable and speedy support to maximize satisfaction.
  • Inspected deliveries, replenished shelves and stored excess products to keep on top of stock management tasks.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Located items for customers and helped complete purchases by processing payments.
  • Prioritized and resolved concerns such as pricing problems, damaged products and special order requests.
08/2016 to 08/2017
Correctional Officer Indiana State Prison City, STATE,
  • Inspected cells and conducted random searches of common areas.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Detected potential threats and quickly defused conflicts.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Applied non-violent response tools and physical restraint during problematic situations.
Education and Training
Expected in 07/2017
Associate of Science: Criminal Justice
Brown Mackie College - Indiana,
  • 3.54GPA
  • Magna cum laude graduate
Expected in 01/2022
Bachelor of Science: Infomration Technology
University of Phoenix - Tempe, AZ

Received Advanced Certificate In Software Development

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Resume Overview

School Attended

  • Brown Mackie College
  • University of Phoenix

Job Titles Held:

  • Pest Control Technician
  • Metal Cell Operator
  • Secretary
  • Store Clerk
  • Correctional Officer


  • Associate of Science
  • Bachelor of Science

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