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pest control supervisor resume example with 15+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Diligent Pestcontrol worker with over 10 years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional inventory management, loss prevention and vendor negotiation performance. Confident Sales Supervisor displaying enthusiasm and commitment to leading by example. Highly effective at delivering positive and constructive feedback in fast-paced business settings.

Skills
  • Complaint resolution
  • Issue and conflict resolution
  • Mentoring and coaching
  • Sales tactics
  • People skills
  • Organizational skills
  • Customer service
  • Organization
Experience
07/2020 to Current
Pest Control Supervisor American Veterinary Group Miami, FL,
  • Identified pest issues, placed traps and bait and removed dead pests after extermination.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Reviewed customer complaints to determine appropriate methods for resolution.
  • Mentored newly hired employees by explaining tactics for building sales pipelines.
  • Delivered consistent one-on-one and group training sessions to help technician's improve skills and selling techniques.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
07/2020 to 07/2021
Kennel Technician Nestle International Lancaster, PA,
  • Maintained clean and orderly play yards, kennels and cages.
  • Followed consistent safety procedures, including maintaining visible pet identification and checking tags to minimize care errors.
  • Applied knowledge of animal husbandry to meet livestock needs and minimize disease risk.
  • Coordinated animal reproduction based on facility plans and individual animal factors such as age and receptiveness.
  • Euthanized sick or aging animals to maintain stock health.
  • Stayed on top of housekeeping requirements such as laundry, sweeping and disinfection during slow periods.
  • Bathed animals to remove dust, debris or contaminants and maintain wellbeing.
  • Kept dogs safe by remaining alert to environmental conditions.
  • Monitored safety and security of every animal to prevent injuries from other animals or environmental hazards.
  • Supported animal health by keeping all areas clean, neat and properly sanitized.
  • Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
  • Washed, groomed and trimmed each animal to enhance coat health.
  • Observed animals and conducted examinations to identify signs of injury, illness or disease.
  • Met with pet owners, explained lodging, grooming and daily care services and cross-sold specialty products like bows, ribbons, pet toys and treats.
  • Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.
  • Attended to sick or injured animals by securing veterinary care and notifying owners quickly of pet's condition.
  • Walked over 12 dogs of varying sizes at one time while enforcing each dog's good behavior and walking manners.
  • Treated basic wellness issues such as superficial wounds and called in veterinarian assistance for more complex concerns.
  • Walked animals outside for potty breaks 3 times per shift to avoid accidents in play areas and on bedding.
  • Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
  • Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
  • Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
  • Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
06/2005 to 12/2019
Warehouse Supervisor Bonsai Plus City, STATE,
  • Generated shipping documents including packing lists and invoices
  • Provided information to shipping and receiving personnel regarding inventory stock.
  • Oversaw all production, quality control and material handling operations and made improvements as needed.
  • Successfully met all accuracy standards through consistent oversight, detailed recordkeeping and implementation of process improvements.
  • Complied with all standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
  • Supervised 31 employees in receipt and storage of Retail products.
  • Trained staff on material handling processes to reduce shipping times.
  • Monitored all processing equipment and machinery for proper start-up, operation and shut down.
  • Verified that materials were stored in correct designated areas throughout warehouse and monitored inventory control levels for replenishment needs.
  • Participated in meetings with upper management to roll out initiatives and procedures that met benchmarks for production, quality and safety.
  • Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
Education and Training
Expected in 06/2003
High School Diploma:
American Senior High School - Hialeah, FL
GPA:
Expected in 09/2004
Collision Repair: Autobody Repair
Earle C. Clements Job Corps Academy - Morganfield, KY
GPA:

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Resume Overview

School Attended

  • American Senior High School
  • Earle C. Clements Job Corps Academy

Job Titles Held:

  • Pest Control Supervisor
  • Kennel Technician
  • Warehouse Supervisor

Degrees

  • High School Diploma
  • Collision Repair

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