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pest control manager resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
Skills & Abilities Management of retail store, created and implemented retail sales advertising campaigns, direct marketing campaigns and strategies, purchasing, cost control, lead generation, cold calling and sales, training and motivation of sales personnel, supervise outside sales force, internet research, excellent communication and interpersonal skills.
 
Hotel Chelsea  possessing comprehensive background in fine dining and hospitality desires a role at an upscale hotel. Courteous service professional with a strong dedication to exceeding expectations.
 
Organized Front Desk Agent with strong interpersonal and computer skills. Background in customer service and support and accustomed to managing difficult client situations. Personable Concierge emphasizing. Keeps up-to-date on the best restaurants and attractions in the Manhatten area and is always willing to go the extra mile to guarantee customer satisfaction.
Skills
  • Service-oriented
  • Hotel operations and management
  • POS systems
  • Hospitality background
  • Concierge background
  • Front desk experience
  • Courteous
  • Computer knowledge
  • Apple and PC proficient, Apple OS9 and higher, Microsoft XP Professional, Vista, Windows 7 and Windows 8 operating systems, Linux operating system Basic network security and firewall installation, wireless and hardwired systems, network blocking, formatting, updating and installation of programs, bridging systems hardware and software to update and upgrade older networks, some server experience, help desk experience Microsoft Office, including Word, Excel, Powerpoint, Access, Publisher Infopath, Outlook, Sharepoint, Live, Photoshop, Adobe Illustrator, Adobe Acrobat XI, Firefox, Internet Explorer, Epson Styuls Pro Series printers, HP all wide format printers, basic web design, point of sale software A knowledge.
  • Natural leader
  • Guest satisfaction specialist
  • Efficient
  • Quality assurance
  • Diligent
  • Skilled negotiator
Education
Nassau Community College Uniondale, NY Expected in 1995 Associate of Arts : Art History - GPA :
  • Continuing education in [Topic]
S.E.C. Corp. Licensing course for Pest Control; NYSDEC Eligible Course NY-08-20936; Pending licenses 7A, 7F and 8.
, Expected in Beckman Prep for Young Professionals : - GPA :
Work History
Shelby County School District - Pest Control Manager
Cordova, TN, 2008 - 2012
     Pest Control Manager 
  • Improved customer service expectations .
  • Recruited and trained all service technicians 
  • Processed 12-25 service calls per Day.
  • Reviewed account information and charges.
  • Resolved service-related problems in a timely manner.
  • Solicited feedback through questionnaires to evaluate levels of guest satisfaction.
Bruce Oakley Trucking - Owner
Appleton, WI, 1992 - 2013
  • Fine Art Digital Printing and Wholesale Art Sales.
  • Meet with Clients and hearing the wants and needs to perform the job and the highest level 
Bruce Oakley Trucking - Owner
Arlington, TX, 1989 - 1992
  • Directed multiple client accounting system conversions into web-enabled Oracle financial platform.
  • Supervised accounts receivables clerks, team.
  • Responsible for all phases of certified audits for CPA firm.
  • Drafted and reviewed financial statement compilations before being approved by partners.
  • Assisted management with the finalization of the annual expense plans.
  • Oversaw daily office operations for staff of 12 employees.
  • Composed and drafted all outgoing correspondence.
  • Oversaw inventory and office supply purchases.
  • Completed and mailed bills, contracts, policies, invoices and checks.
Borgata Casinos - Front Desk Shift Manager
Atlantic City, , 01/2013 - Current
  • Improved customer service through by meeting and hearing the  guests needs.
  • Greeted and welcomed all hotel guests with a smile.
  • Accommodated guests’ requests
  • Increased hotel revenue, profits and market share through meeting and emailing with Marketing department.
  • Promoted the hotel brand’s loyalty scheme through.
  • Processed 30-50  telephone and walk-in reservations per .
  • Collaborated with maintenance and housekeeping.
  • Resolved service-related problems in a timely manner.
  • Solicited feedback through questionnaires to evaluate levels of tenants  and Guest satisfaction.
  • Developed departmental objectives, work schedules, and policies.
  • Delivered messages, mail and packages left for guests and hotel facilities in a timely manner.

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Resume Overview

School Attended

  • Nassau Community College

Job Titles Held:

  • Pest Control Manager
  • Owner
  • Owner
  • Front Desk Shift Manager

Degrees

  • Associate of Arts
  • Beckman Prep for Young Professionals

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