Jessica Claire
- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Professional Summary
Highly responsible, organized and dependable candidate successful at managing multiple priorities with a positive attitude in a fast-paced environment. Willingness to take on added responsibilities to meet team goals.
Skills
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Work History
Personnel Specialist, 08/2019 - Current
City Of Louisville, Ky – Louisville, KY,
City Of Louisville, Ky – Louisville, KY,
- Initiated and maintained personnel and employee-related files, records and established archives to support internal audits.
- Researched resources and manuals to ensure proper implementation of personnel procedures.
- Administered employee health, dental, vision, Open Enrollment and COBRA benefits.
- Provided excellent customer service by responding to customer/Program concerns and inquiries accurately and timely.
- Processed employee Separations, Retirements and Transfer documents and purged OPF.
- Processed monthly salary, overtime, misc. pay, pay differentials, and range changes.
- Processed INT salary, range change, SISA, and MSA transactions.
- Maintained and audited RA and INT tracking cards and IBT reports
- Established, maintained, audited and key Leave Credits and accruals
- Established, maintained, and audited Garnishment orders and CAT banks
- Calculated, updated and audited Overtime Rate Logs
- Processed Salary Determinations and Salary Advances
Accounts Payable and Receivable Specialist, 10/2004 - 08/2019
Mister Sparky Northwest Arkansas – Lowell, AR,
Mister Sparky Northwest Arkansas – Lowell, AR,
- Responded to inbound inquiries regarding account and payments.
- Prepared and mail-out invoices to customers, process payments and document account updates.
- Contacted vendors and customers to discuss and resolve account concerns and issues.
- Submitted cash and check deposits, generate cash/sales receipt, audit and maintain bank deposit transactions.
- Prepared billing statements and invoices.
- Issued purchase orders, audited and recorded transactions, dates, costs, materials and misc. fees for billing accuracy.
- Audited AR ledgers to maintain high accuracy.
- Assigned and apply proper billing codes to invoices, files and receipts to keep records organized, easily searchable and accessible.
- Generated financial reports, update financial records using ledger and journals entries.
- Reduced vehicle warranty payment time by implementing new processing procedures.
- Audited and Reconcile monthly bank statements.
- Entered figures using 10-key calculator to compute data quickly.
- Provided excellent customer service, maintain professional relationships with vendors and creditors.
- Generated invoices upon receipt of billing information and track collection progress.
- Reconciled and audited credit card sales, cash and vehicle funding deposits daily, investigated and resolved discrepancies.
- Prepared and distributed reimbursement checks to employees and vendors as needed.
- Cross-trained to cover and maintain office work flow for receptionist, cashier, warranty, and new & used car desks.
- Trained and shadowed new employees.
- Assisted management with special projects and assignments.
- Opened and closed cashier and business office as needed.
- Calculate and audit time cards.
- Assist in Open Enrollment benefits processing.
- Analyze, document, process and key Body Shop ROs, invoices and sales transactions.
Warranty Administrator, 07/2000 - 10/2004
Bob Moore Auto Group – Midland, TX,
Bob Moore Auto Group – Midland, TX,
- Maintained detailed service and customer records.
- Reconciled monies due, followed up on outstanding claims and worked with manufacture to obtain payments.
- Monitored factory recalls and announcements to stay on top of changes.
- Prepared warranty claim forms or related documents and reviewed for completeness and processing.
- Tracked all pending authorizations to resolve discrepancies and avoid revenue loss, report claim errors to management.
- Carried out day-day-day duties accurately and efficiently.
- Maintained energy and enthusiasm in fast-paced environment.
- Gathered paperwork and contacted customers to book appointments
- Monitored factory recalls and announcements to stay on top of changes
Shift Manager, 01/1998 - 04/1999
Providence Health & Services – Salem, OR,
Providence Health & Services – Salem, OR,
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Regularly checked building to confirm maintenance and cleaning met code and regulations.
- Exercised composure under pressure and in escalated customer service scenarios.
- Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Assigned employees to work stations for shift hours.
- Route and assign drivers to delivery routes.
- Managed schedules and found coverage for late notice shift changes.
Education
: General Studies, Expected in
Consumes River College - Sacramento, CA
Consumes River College - Sacramento, CA
High School Diploma: , Expected in 06/1998
Porterville High School - Porterville, CA
Porterville High School - Porterville, CA
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Resume Overview
School Attended
- Consumes River College
- Porterville High School
Job Titles Held:
- Personnel Specialist
- Accounts Payable and Receivable Specialist
- Warranty Administrator
- Shift Manager
Degrees
- Some College (No Degree)
- High School Diploma
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