personnel coordinator resume example with 10+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - - -
  • Generalist with progressive experience managing employee benefits and compliance
  • Employee hiring & on-boarding
  • Performance management and processes
  • Li-censure tracking and HR records
  • Dependable and organized team player
  • Ability to communicate efficiently
  • Skilled at building relationships with employees across all levels of an organization
  • Proficient with applicant tracking and benefit management
  • Results-oriented, strategic sales professional with 30 years in the HR/Benefits industry.
  • Self-motivated and dependable while achieving high performance with minimal supervision.  
  • Client-focused
  • File/records maintenance
  • Training and development
  • Microsoft Office
  • Financial records and processing
  • Excellent communication
  • Positive learning process
  • Computer proficient
  • Quick learner
  • Time management skills 
  • Results-oriented
  • Reports generation and analysis
02/2017 to Current
Personnel Coordinator Danos Catarina, TX,
  • Assisted customer service with inbound and outbound calls regarding all HR inquiries.
  • Selected and interviewed candidates for all available positions.
  • Generated employee tracking reports each month.
  • Conducted telephone and onsite exit interviews for all employees.
  • Tracked programs closely to assess effectiveness and make proactive changes to meet changing demands.
  • Managed communication regarding employee orientation and open enrollment for benefits.
  • Organized employee schedules, department phone lists and business card orders.
  • Worked on 401(k) administration, FMLA and workers' compensation claims and benefits.
  • Worked with department managers to assess needs.
  • Answered employee questions during the entrance and exit interview processes.
  • Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.
  • Offered consistent payroll disbursement with accurate record keeping of employee PTO and vacation accruals.
  • Drafted department-specific employee announcements.
  • Helped training and development staff with all aspects of training coordination.
  • Maintained compliance with all local, state and federal laws, as well as established organizational standards.
  • Explained human resources policies and procedures to all employees.
  • Managed over 366 personnel files according to policy and federal and state law and regulations.
03/2014 to 02/2017
Retail Store Manager Superior Tire Service Eugene, OR,
  • Supervised and trained a team of 10 while improving store sales over 100%.
  • Processed shipments and maintained and organized stock shelves.
  • Managed day-to-day operations for the Montgomery store with up to $100,000 in monthly sales.
  • Oversaw daily cash register operations and cash management. 
  • Contributed to merchandising ideas at team sale meetings.
  • Coordinated sales reports, reconciled accounts and made bank deposits. 
  • Oversaw inventory tracking, management and physical inventory counts.
  • Completed weekly schedules according to payroll policies.
  • Trained staff to deliver outstanding customer service.
  • Created and delivered weekly schedule assignments to staff members in a timely manner.
  • Participated in motivation and monthly manager meetings.
  • Maintained a friendly and professional demeanor while interacting with customers.
  • Built a loyal customer base by delivering excellent service and ensuring that in-demand products were available.
  • Interviewed, hired, supervised and trained 15 employees.
  • Updated store pricing, signage and merchandising based on current promotions. 
  • Addressed and corrected sales staff communication issues in a tactful and effective manner.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Kept an eye on building premises for loss prevention and security purposes.
  • Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
  • Ensured visually appealing and effective displays for the entire store.
  • Managed sales, reconciled cash and made bank deposits while performing store opening and closing duties.
  • Maintained daily record of all transactions.
  • Maintained daily record of all transactions.
  • Managed store appearance, including merchandising and displays, signage, decorations and cleaning.
02/2013 to 02/2014
Day Camp Counselor Ymca Of Greater Boston Inc Boston, MA,
  • Led reading classes for preschool-aged children.
  • Planned and implemented educational programs for 12 children.
  • Communicated with children's parents and guardians about daily activities, behaviors and problems.
  • Completed daily paperwork for agencies such as Child Protection Services and Resource and Referral Centers.
  • Upheld all CPR and Alabama regulated certifications.
  • Disciplined children and recommended other measures to correct behavior.
  • Offered stimulating curriculum that accommodated all learning styles.
  • Created and implemented a developmentally appropriate curriculum.
  • Offered detailed daily reports that outlined each child's activities.
  • Carefully monitored children's play activities.
  • Incorporated music and art activities to encourage creativity and expression.
  • Employed a variety of materials for children to explore and manipulate in learning activities and imaginative play.
  • Encouraged early literacy through read-aloud time and alphabet games.
01/2011 to 02/2013
Administrative Assistant Brown Brothers Harriman Jacksonville, FL,
  • Managed clerical needs of company employees, including copying, faxing and file management.
  • Managed medical supply inventory, insurance records, patient charts and company files using online tracking system.
  • Received and distributed faxes and mail in a timely manner.
  • Coordinated admission processes and prepared medical records and agreement packets.
  • Communicated with patients via phone, email and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays.
  • Handled and processed confidential patient information.
  • Responded to telephone inquiries from clients, vendors and the public.
  • Planned meetings and prepared conference rooms.
  • Created weekly and monthly reports and presentations.
  • Maintained all office files, both electronically and through hard copies.
  • Walked visitors to personnel and meeting locations.
  • Wrote reports and correspondence from dictation and handwritten notes.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Scheduled and confirmed appointments for entire management team.
Education and Training
Expected in 2013 to to
Associate of Science: Business Managemnt
University of Pheonix - Pheonix , AZ
Expected in 2011 to to
Adult Education - Prattville AL - Prattville, AL
Expected in 2002 to to
Certification: RSA Clait - computers
Adult Education - Indiantown - Gillingham,
  • Word Processing
  • Excel
  • Spreadsheets
  • Publishing
  • Graphics
  • PowerPoint
Expected in 1980 to to
O levels and GCSE: O levels and GCSE's
Catford County Girls School - Catford,

O level

  • English Language
  • English Literature


  • History
  • Math
  • Geography
  • Home Economics
  • Needlework
  • Social Science
  • French 
  • German
Activities and Honors
  • Member of National Association of Teachers of Dance
  • Member of International Association of Teachers of Dance
  • Domestic and International Experience
  • Reporting
  • Accounts Payable/Receivable
  • Computer Literate
  • Creative Problem Solving
  • Weekly Payroll
  • Multi-Task Management

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Resume Overview

School Attended

  • University of Pheonix
  • Adult Education - Prattville AL
  • Adult Education - Indiantown
  • Catford County Girls School

Job Titles Held:

  • Personnel Coordinator
  • Retail Store Manager
  • Day Camp Counselor
  • Administrative Assistant


  • Associate of Science
  • GED
  • Certification
  • O levels and GCSE

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