Efficient Personnel Assistant II with expertise in developing and implementing HR plans and procedures smoothly and with little guidance. Highly Driven to achieve company goals.
Personnel records maintenance
Strong verbal communication
New hire orientation
Exceptional interpersonal skills
over $735,672.00 in travel funding
Researched, calmed and rapidly resolved employee conflicts and issues
Assisted in the managing of the company database and verified, edited and modified employees information.
Personnel Assistant IIApr 2011 to Current Akima Technical Solutions － Fayetteville, NC
Assist 260 employees in HR related issues: Pay and time keeping issues, update employee personal information, update employee direct deposits, W4 and State tax information, execute employee termination paperwork.
Assist employee in understanding company benefits and manage all personnel records
Perform weekly timesheet checks to ensure accuracy
Manage Travel budget on all 10 Task orders for Project manager, contract director and Lockheed Martin company business planners
Update travel budget and perform weekly travel budget reports on multiple Excel spreadsheets for contract director and Lockheed Martin business planners.
Estimate, book and track all employees travel reservations
Access to Taleo recruiting system to sort through resumes and company application for potential applicants.
Execute reference checks for all potential applicants and manage on Microsoft Word.
Complete new hire orientations using Microsoft PowerPoint for all new hires and submit paperwork to our HRIS system to be entered into our company system.
Track all company drug screens on an Excel Spreadsheet for new hires and random drug and alcohol screening; inform all employees of necessary information and paper work to complete drug screens.
Access, edit and control project set-up forms to add new employees and change or correct current employees to our expense and time collections systems.
Customer Service RepresentativeJun 2009 to May 2010 AMCOL systems － Columbia, SC
Responded to customers by telephone or in person providing information about products and services; kept records of customer interactions and transactions, recording details of inquiries.
Resolved customer's service or billing complaints.
Determined charges for services requested, collected deposits or payments, or arranged for billing.
Central accountability for all initial communication with customers through telephone, faxes and e-mails Executed scheduling of customer meetings for 12 sales representatives Managed key control of all equipment and 300 vehicle inventory Developed, monitored and managed work schedules for all sales representatives Performed data management; processed data, computer entry, filed various forms.
Personnel AssistantAug 2005 to Aug 2006 United States Army － Fort Bragg, NC
Evaluated personnel qualifications for special assignments, personnel accounting and strength management, transition processing, legal, meal cards, training soldier support file, and unit administration.
Prepared and processed requests for transfer or reassignment; processed centralized and decentralized promotions and reduction actions.
Prepared and maintained officer and enlisted personnel records; processed personnel evaluations and transfer records; processed personnel for separation and retirement.
Food Service SpecialistJun 2003 to Aug 2005 United States Army － Fort Bragg, NC
Prepared daily nutritional meals for over 200 military personnel Maintained cleanliness and sanitary conditions of equipment, utensils, supply and store room Monitored, ordered and distributed all food supplies for cooks for entire dining facility Handled all incoming and outgoing food supplies inventory Earned Army Commendation Medal Awarded Purple Heart for wounds received in combat.
Bachelor of Science, Business Administration2010Colorado Technical University － Colorado Springs, CO, US
Coursework in Human Resource Management
Human Resources Management certificate
Scheduling, Exceptional interpersonal skills, Record-keeping, Microsoft applications, Independent worker, Time management, Attention to detail, Relationship building Compensation and benefits, Labor relations, Analytical skills, Proper phone etiquette, Excellent communication skills, Accurate and detailed, Strong interpersonal skills
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Companies Worked For:
Akima Technical Solutions
Flow Buick GMC Mazda
United States Army
Colorado Technical University
Job Titles Held:
Personnel Assistant II
Customer Service Representative
Food Service Specialist
Bachelor of Science , Business Administration 2010
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