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personal golf caddy resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Friendly Recreation Attendant with commitment to delivering excellent customer service. Skilled at ride loading and unloading to maintain seamless operations. Offering excellent active listening and safety oversight skills.

Attentive Attractions Attendant supervising and monitoring operational procedures to promote safe experiences. Successfully building positive rapport with customers, maintaining professional appearance and upholding strong public image.

Skills
  • Crowd Security
  • PPE Compliance
  • Customer Service
  • Time Management
  • Teamwork and Collaboration
  • Safety Inspections
  • Flexible Schedule
  • Strong Work Ethic
Experience
Personal Golf Caddy, 03/2021 - Current
Silverspot Cinemas Atlanta, GA,
  • Assisted golfers with decision-making strategy and course analysis.
  • Calculated yardage and reported to golfers.
  • Cleaned golf carts, clubs and golf balls.
  • Enforced course policies and upheld corporate values.
  • Informed golfers and visitors with course knowledge.
  • Monitored, located and retrieved errant shots.
  • Maintained tact and professionalism in high-pressure situations.
  • Fostered world-class service to patrons and golfers.
  • Maintained grounds and course to prevent hazards or unsightly damage.
  • Communicated proactively to resolve disputes or handle complaints.
  • Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
Guest Relations Executive, 06/2019 - 05/2021
Radisson Hotel Group Anaheim, CA,
  • Educated guests about available amenities and coordinated delivery of desired services.
  • Oversaw services in lobby and guest lounge spaces.
  • Reviewed guest paperwork and resolved problems promptly.
  • Monitored staff for guest services competency and efficiency in responding to individual needs.
  • Promoted teamwork and quality service through daily communication and coordination with other departments.
  • Managed day-to-day operations, driving quality standards and meeting customer expectations.
  • Recorded guest issues in response tracking system to monitor resolution and schedule follow-up.
  • Collaborated with event coordinators to organize meetings and special events.
  • Trained and mentored specialists in application of soft skills, guest recovery strategies and performance optimization techniques.
  • Monitored and maintained acceptable turnover levels by driving employee morale.
Food and Beverage Manager, 08/2009 - 05/2019
Columbus Hospitality Big Bear Lake, CA,
  • Developed and implemented budgets, met or exceeded sales targets, hired, trained and supervised [Number] team members and fulfilled dining needs and desires of patrons.
  • Created and delivered orientation and training for new team members and professional development activities for experienced associates.
  • Designed exceptional menus, purchased superior goods, continuously improved and modernized operations and liaised between guests, service staff and kitchen.
  • Evaluated and analyzed levels of guest satisfaction and focused on continuous improvement and innovative foodservice solutions.
  • Oversaw [Type] food and beverage operations, delivered day-to-day consistency and set and maintained highest food quality and service standards.
  • Wrote and communicated clearly, understood internal documents and reports and interacted professionally with guests and employees.
  • Managed food and beverage operations for upscale urban hotels with relentless focus on hospitable and gracious guest services.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
Assistant Food and Beverage Manager, 08/2000 - 05/2009
Bridgeport Country Club City, STATE,
  • Spearheaded and executed food and beverage marketing and promotional programs, met with potential clients and members and arranged meetings, banquets and facility tours.
  • Oversaw [Type] food and beverage operations, delivered day-to-day consistency and set and maintained highest food quality and service standards.
  • Maximized revenue and profits of hotel food services through customer satisfaction, employee engagement and meticulously clean, sanitary and safe environments.
  • Designed exceptional menus, purchased superior goods, continuously improved and modernized operations and liaised between guests, service staff and kitchen.
  • Managed food and beverage operations for upscale urban hotels with relentless focus on hospitable and gracious guest services.
  • Created and delivered orientation and training for new team members and professional development activities for experienced associates.
  • Evaluated and analyzed levels of guest satisfaction and focused on continuous improvement and innovative foodservice solutions.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Distributed food to service staff for prompt delivery to customers.
Education and Training
Associate of Arts: Culinary Arts, Expected in 07/1989
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International Culinary Academy - Pittsburgh Pennsylvania ,
GPA:
Status -
High School Diploma: , Expected in 06/1986
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Washington Irving High School - Clarksburg WV ,
GPA:
Status -

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Resume Overview

School Attended

  • International Culinary Academy
  • Washington Irving High School

Job Titles Held:

  • Personal Golf Caddy
  • Guest Relations Executive
  • Food and Beverage Manager
  • Assistant Food and Beverage Manager

Degrees

  • Associate of Arts
  • High School Diploma

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