Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Energetic, motivated, highly organized, caring professional that will go above and beyond to assist others and create a positive team environment.

Skills
  • Care plan management
  • Compassionate client care
  • Client documentation
  • Spreadsheet management
  • Coordination skills
  • Housekeeping
  • Proper phone etiquette
  • Cash management experience
Experience
Personal Caregiver, 09/2019 - 05/2020
The Mentor Network North Branch, MN,
  • Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Improved patient outlook and daily living through compassionate care.
  • Fostered independence in disabled individuals while closely monitoring safety at all times.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Facilitated best possible care by developing strong and trusting rapport with patient.
  • Cooked appetizing and satisfying meals and snacks.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
Crew Trainer, 01/2017 - 09/2019
Mcdonald's Conover, NC,
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Worked alongside junior employees to improve performance, food safety and customer service.
  • Handled escalated customer complaints to provide full resolutions and promote loyalty.
  • Trained workers in every restaurant position, including food preparation, money handling and cleaning roles.
  • Instructed new team members on correct procedures for all areas of operations.
  • Greeted incoming customers kindly and provided friendly service.
  • Stayed up to date on requirements of all team positions to optimize training.
  • Reduced process lags and effectively trained team members on best practices and protocol.
Cashier Team Lead, 04/2012 - 10/2016
Gpm Investments Benton, AR,
  • Complied with cash handling procedures to meet regional cashier variance policy.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Cleaned and stocked front end areas, including register changing tapes and ribbons.
  • Scanned, priced and bagged customer groceries efficiently and accurately to deliver excellent customer service.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Resolved issues with cash registers, card scanners and printers.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Directed merchandising and signage updates for weekly and seasonal promotional changes.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Helped customers find specific products, answered questions and offered advice.
  • Managed cashier shifts and breaks.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Greeted customers promptly and responded to questions.
  • Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Counted and balanced cashier drawers.
Office Manager, 01/2008 - 03/2012
Chicago Public Schools Chicago, IL,
  • Automated office operations to manage client correspondence, record tracking and data communications.
  • Set up and maintained physical and electronic filing systems.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Input expenses, reconciled accounts and investigated variances to manage accounts payable and receivable.
  • Produced and distributed team newsletters, email updates and other forms of communication.
  • Scheduled spaces and catering for special office and client meetings.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
  • Worked with minimal oversight to review and submit bi-weekly payroll for employees.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Enhanced customer satisfaction ratings by resolving account issues efficiently.
  • Handled all scheduling and managed timely and effective allocation of resources and calendars.
  • Proactively identified and solved complex problems that impact management and business direction
  • Managed office inventory by maintaining documentation of stock.
  • Updated employee paperwork and records.
Education and Training
Associate of Arts: Psychology, Expected in
-
Chattanooga State Community College - Chattanooga, TN
GPA:

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Resume Overview

School Attended

  • Chattanooga State Community College

Job Titles Held:

  • Personal Caregiver
  • Crew Trainer
  • Cashier Team Lead
  • Office Manager

Degrees

  • Associate of Arts

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