- Montgomery Street, San Francisco, CA 94105
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Energetic, motivated, highly organized, caring professional that will go above and beyond to assist others and create a positive team environment.
- Care plan management
- Compassionate client care
- Client documentation
- Spreadsheet management
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- Coordination skills
- Housekeeping
- Proper phone etiquette
- Cash management experience
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Personal Caregiver, 09/2019 - 05/2020
The Mentor Network – North Branch, MN,
- Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
- Improved patient outlook and daily living through compassionate care.
- Fostered independence in disabled individuals while closely monitoring safety at all times.
- Maintained clean and well-organized environment to promote client happiness and safety.
- Facilitated best possible care by developing strong and trusting rapport with patient.
- Cooked appetizing and satisfying meals and snacks.
- Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
Crew Trainer, 01/2017 - 09/2019
Mcdonald's – Conover, NC,
- Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
- Worked alongside junior employees to improve performance, food safety and customer service.
- Handled escalated customer complaints to provide full resolutions and promote loyalty.
- Trained workers in every restaurant position, including food preparation, money handling and cleaning roles.
- Instructed new team members on correct procedures for all areas of operations.
- Greeted incoming customers kindly and provided friendly service.
- Stayed up to date on requirements of all team positions to optimize training.
- Reduced process lags and effectively trained team members on best practices and protocol.
Cashier Team Lead, 04/2012 - 10/2016
Gpm Investments – Benton, AR,
- Complied with cash handling procedures to meet regional cashier variance policy.
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Cleaned and stocked front end areas, including register changing tapes and ribbons.
- Scanned, priced and bagged customer groceries efficiently and accurately to deliver excellent customer service.
- Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
- Assisted with purchases, locating items and signing up for rewards programs.
- Resolved issues with cash registers, card scanners and printers.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Learned roles of other departments to provide coverage and keep store operational.
- Directed merchandising and signage updates for weekly and seasonal promotional changes.
- Drove sales and add-on purchases by promoting specific item options to customers.
- Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
- Helped customers find specific products, answered questions and offered advice.
- Managed cashier shifts and breaks.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Greeted customers promptly and responded to questions.
- Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
- Trained new team members in cash register operation, stock procedures and customer service.
- Properly verified customer identification for alcohol or tobacco purchases.
- Counted and balanced cashier drawers.
Office Manager, 01/2008 - 03/2012
Chicago Public Schools – Chicago, IL,
- Automated office operations to manage client correspondence, record tracking and data communications.
- Set up and maintained physical and electronic filing systems.
- Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
- Input expenses, reconciled accounts and investigated variances to manage accounts payable and receivable.
- Produced and distributed team newsletters, email updates and other forms of communication.
- Scheduled spaces and catering for special office and client meetings.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Monitored office inventory to maintain adequate supply levels and order products.
- Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
- Worked with minimal oversight to review and submit bi-weekly payroll for employees.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Enhanced customer satisfaction ratings by resolving account issues efficiently.
- Handled all scheduling and managed timely and effective allocation of resources and calendars.
- Proactively identified and solved complex problems that impact management and business direction
- Managed office inventory by maintaining documentation of stock.
- Updated employee paperwork and records.
Associate of Arts: Psychology, Expected in
-
Chattanooga State Community College - Chattanooga, TN
GPA:
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