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Experienced Golden Ages knowledgeable about safe patient ambulation, personal grooming assistance and housekeeping. Remain current on relevant medical conditions and working with qualified healthcare staff to maximize care. Devoted to patient physical comfort and emotional support. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support. Organized Convergys experienced in handling cash, processing payments and cementing patron relationships with excellent interpersonal abilities. Proven history of carefully managing funds to reduce discrepancies. Service-oriented team member with articulate communication skills and friendly demeanor. Capable Packager with 3 years of experience meeting customer needs and contributing to team success by working quickly and accurately to package shipments. Talented at selecting and packing containers, labeling boxes and tracking merchandise movement. Hardworking professional with exceptional talents in fulfillment, communication and Fast Learning. Energetic Hostess Brands with experience working in solitary role or as part of fast-paced team. Honest and punctual employee.
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- Conducted reviews of internal tax documentation, reducing errors related to missed tax benefits.
- Prepared written responses or tax return amendments to resolve state and federal notices.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Facilitated communication between clients and tax authorities.
- Offered clients recommendations to reduce tax liabilities.
- Maintained high-quality control standards by reviewing internal tax preparation documents for missed tax benefits.
- Prepared tax returns, extensions, tax planning calculations and write-ups for all types of organizations and entities, including individuals.
- Kept reception area clean and neat to give visitors positive first impression.
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
- Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
- Maintained accurate, current and compliant financial records by monitoring and addressing variances.
- Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
- Assisted disabled clients in any way necessary to facilitate independence and well-being.
- Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
- Conferred with Golden Ages to discuss patient condition and medical care, helping to optimize treatments and enhance outcomes.
- Supervised daily activities and provided assistance when needed.
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using [ [Software].
- Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Quickly and accurately counted drawers at start and end of each shift.
- Provided primary customer support to internal and external customers in fast-paced environment.
- Compiled customer feedback and recommended service delivery improvements to management.
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Communicated with vendors regarding back order availability, future inventory and special orders.
- Promoted delivery efficiency by accurately labeling and organizing containers.
- Protected materials during transport by correctly assembling boxes and crates.
- Conducted in-depth inspections of both incoming and outgoing shipments to support quality assurance goals.
- Kept records accurate and current by documenting all movements in company system.
- Inspected ingoing and outgoing shipments to verify accuracy and prevent errors.
- Scanned packages and boxes and moved to loading dock for shipment.
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
- Reviewed orders by inspecting labeling, packaging and contents.
- Minimized waste by strictly following packing procedures and reducing volume of packaging materials used to prepare shipments.
- Willingly took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Spencer High School - Columbus, GA
Virginia College - Birmingham - Birmingham, AL
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Resume Overview
School Attended
- Spencer High School
- Virginia College - Birmingham
Job Titles Held:
- Tax Preparer
- Office Support Associate
- Personal Caregiver
- Clerk
- Customer Service Representative
- Packer
Degrees
- High School Diploma
- Some College (No Degree)
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