Experienced Customer Service Representative with over 30 years of experience in Telecommunications . Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering 20+ years of experience in related roles, as well as passion for always improving numbers, enhancing knowledge and exceeding expectations. Personable Customer Service professional offering over 20 years of experience resolving account and service concerns for telecommunication customers. Smoothly uncover and solve challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success.
I read daily nobles, history and the Bible. Bible study every week and Sunday school on Sunday after service.
I help to raise my four grandchildren; the oldest is 27 and on her own with my great grand son; the next oldest is 24 with my great grand daughter then there's the two youngest a boy 17 and a girl 14 who are still needs my input.
I travel at least twice a year out of the country to magnificent places like Dubai, Italy, Greece, South Africa, Italy etc. On my way to Egypt in 2021. I've been to must Islands in the Bahamas and Caribbean, and Virgin Islands.
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