Well-organized Administrative professional bringing excellent multitasking abilities developed over 30 years of medical experience. Proficient in schedule coordination, resource allocation, office and medical supply inventory management. Dedicated to cultivating an empowering and productive work culture. Professional and polite with upbeat attitude and resourceful approach to challenges. Accomplished in assisting staff with duties beyond those in the defined role.
Skills
Decision Making
Microsoft Office Suite
Schedule Coordination
Handling Patient Complaints
Honesty and Integrity
Methodical and Organized
Microsoft Office
Diligent Follow Through
Office Equipment Management
Documentation and Recordkeeping
Friendly and Relatable
Verbal and Written Communication
Multitasking and Prioritization
Work History
Perioperative Services Administrative Coordinator, 12/2020 - Current Amita Health – Saint Clair, MI,
Prepared detailed documents and reports in adherence administrative processes.
Worked closely with others to accomplish timely invoicing and accounts receivables.
Interacted with patients professionally by phone, or in-person to provide information and directed to desired staff members.
Scheduled all endoscopic, surgical, and other miscellaneous from General Surgery and other specialty offices.
Certified Surgical Technologist, 01/2016 - Current Greater Baltimore Medical Center – Owings Mills, MD,
Prepared instruments for terminal sterilization and reset surgical suites for next procedure.
Created safe operating environments for invasive and non-invasive procedures.
Created unobstructive operative fields by using retractors, sponges, and suction and irrigating equipment.
Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
Collected, prepared, and disposed of medical specimens.
Gathered and set up equipment, tools and supplies and arrange instruments according to surgeons' preferences or instruction.
Created and maintained unobstructed operative fields using diverse range of tools, including retractors, sponges and suctioning and irrigation equipment.
Setup operating and surgery rooms for patients, including preparing equipment and supplies for upcoming procedures.
Maintained high infection control standards.
Maintained specialty equipment, implant and instrumentation inventories.
Managed inventory and supply purchasing for General Surgery procedures.
Cleaned, restocked and set up surgical suites.
Provided scrubbing surgical assistance and support to surgeons during general, gynecology, genitourinary, orthopedic, ENT, opthalmic, and endoscopic procedures.
Kept accurate counts of needle, instrument and sponge inventories.
Quickly and accurately set up equipment and counts, following surgical protocols and surgeon preferences.
Provided guidance and leadership to three surgical technologists.
Medical Assistant, 07/2009 - 01/2016 Amita Health – Saint Peters, MO,
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Prepared initial patient charts for admission.
Verified appropriate lab couriers picked up collected lab specimens by checking paperwork.
Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
Oriented and trained new staff on proper procedures and policies.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Obtained accurate medical histories from patients, highlighting critical information.
Welcomed patients and inquired about wellbeing since last treatment.
Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
Offered age-appropriate patient care before, during and after exams.
Collected histories, vitals and current complaints via patient interviews.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Directed patients to examining rooms and coordinated transportation assistance as necessary.
Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Sanitized, restocked and organized exam rooms and medical equipment.
Scheduled appointments, registered, and discharged patients.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Oral Surgery Assistant, 04/1999 - 05/2007 Oral & Maxillofacial Surgery Of The Mid Coast – City, STATE,
Assisted surgeon during procedures by wiping up bodily fluids and handing over needed dental instruments.
Prepared surgical area by ensuring that all necessary dental instruments were sterilized and patients were ready.
Greeted patients upon arrival to office and helped prepare for surgeries.
Calmed nervous patients by speaking softly, answering questions and providing compassionate care.
Educated patients prior to surgery regarding what to expect, how to treat pain and which side effects could occur.
Typed patient data into computer system while following privacy laws and maintaining high level of accuracy.
Assisted dentist in management of medical or dental emergencies by providing oxygen, or CPR if necessary.
Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse.
Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
Prepared patient X-rays and images for review by dentist.
Explained treatment procedures and instructed patients on home care guidelines.
Took dental images following strict patient protection rules by mentioning risks during pregnancy, and applying lead aprons.
Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
Staged tray for procedures by arranging dental instruments and equipment.
Education
High School Diploma: , Expected in 06/1986 - Somersworth High School - Somersworth, NH GPA:
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