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Pediatric/Pediatric I.C.U Unit Clerk Resume Example

Resume Score: 80%

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PEDIATRIC/PEDIATRIC I.C.U UNIT CLERK
Professional Summary

I am looking for a position as a unit clerk or secretary, that will utilize my health care experience and pharmacy/ retail experience to the fullest potential. I managed the Pediatric inpatient unit, as well as the 3 bed Pediatric Intensive Care Unit at Richmond University Medical Center;ordered supplies and maintained stock; admissions and on boarded patients; medical records retaining and access; follow- up medical arrangements; liaison between medical residents, Attending physicians, nursing and ancillary staff.

Worked in the Medical/Surgical Intensive Care Unit as unit clerk for two years before accepting the Pediatric position. Worked in the Neonatal Unit as needed.

Did till and cash box maintenance and supply at CVS retail store. Managed up to 8 people per shift; was a cashier/front end supervisor and then Certified Pharmacy Technician.

Efficient and accurate Certified Pharmacy Technician with proven ability to thrive in fast-paced settings. Team player with strong customer engagement and data entry skills.

Skills
  • Arranging transportation
  • Preparing charts
  • Schedule management
  • Transcribing orders
  • Retrieving medical records
  • Scheduling and calendar management
  • Data entry
  • Prioritization and time management
  • Critical care

  • Meditech expertise
  • Inventory purchasing

  • Faxing documents

  • Technologically savvy
  • Requisition processing
  • Filing experience
Work History
Pediatric/Pediatric I.C.U Unit Clerk, 11/1987 to 08/2019
Richmond University Medical Center – Staten Island, NY
  • Adhered to established policies, procedures and compliance for satisfactory audit ratings with Joint Commission and Department Of Health
  • Managed and archived quality documentation and participated in internal and external quality audits
  • Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth
  • Updated and maintained database of existing and potential Patients in Meditech
  • Followed quality standards and procedures to minimize errors and maximize patient satisfaction
  • Investigated and resolved patient complaints to foster satisfaction
  • Maintained documentation for all purchases
  • Accepted and processed supply requests from staff, and placed orders per procedures
  • Carried out front office duties utilizing data entry skills in framework of medical database
  • Maintained current and accurate medical records for over 30 patients
  • Organized paperwork such as charts and reports for office and patient needs
  • Coordinated patient scheduling, check-in, check-out and payments for billing
  • Completed skilled administrative work to support all office staff and operational requirements
  • Organized patient files and streamlined operations to improve efficiency
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing
  • Located, checked in and pulled medical records for patient appointments and incomplete charts
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments
  • Managed master calendar and scheduled appointments for patients, based on optimal patient loads and clinician availability
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed
  • Received, recorded and addressed incoming and outgoing communication via telephone and email
  • Supported providers in outpatient medical office through coordinating all administrative operations
  • Kept detailed records of office inventories and placed orders for more supplies
  • Collaborated with assistants and doctors to prepare and set up rooms with adequate supplies and equipment
Certified Pharmacy , 11/1989 to 07/2006
CVS Pharmacy – Staten Island, NY
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
  • Set up and modified patient profiles in computer to include current information such as medications and insurance details
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales
  • Answered incoming phone calls and addressed questions from customers and healthcare providers
  • Collected co-payments or full payments from customers
  • Counted, measured, and compounded medications following standard procedures
  • Reviewed and verified customer information and insurance provider information
  • Communicated with physicians to verify medication dosages, refill authorizations and patient information
  • Communicated directly with doctors offices via telephone, fax, and email
  • Assisted in preparation, distribution, and storage of pharmaceuticals
  • Received, reviewed, dispensed, and labeled over 75 prescriptions daily with expert accuracy
Front End Supervisor, 06/1986 to 11/1987
C.V.S. Pharmacy – Staten Island, NY
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively
  • Compiled and maintained monetary and non-monetary reports and records

  • Monitored cash drawers in seven checkout stations to verify adequate cash supply
  • Completed stockroom tasks by leading stock team, receiving and unpacking merchandise and placing all products out on sales floor
  • Controlled shrinkage through successful inventory management and stock rotation strategies
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation
  • Kept orderly and accurate accounting records by monitoring sales documentation
Education
High School Diploma: 06/1986
Curtis High School - Staten Island, NY
Additional Information

I was a team leader for the Leukemia and Lymphoma Society annual Light the Night fundraiser,

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Resume Overview

Companies Worked For:

  • Richmond University Medical Center
  • CVS Pharmacy
  • C.V.S. Pharmacy

School Attended

  • Curtis High School

Job Titles Held:

  • Pediatric/Pediatric I.C.U Unit Clerk
  • Certified Pharmacy
  • Front End Supervisor

Degrees

  • High School Diploma : 06/1986

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