Pediatric/Pediatric I.C.U Unit Clerk Resume Example Richmond University Medical Center

PEDIATRIC/PEDIATRIC I.C.U UNIT CLERK

Professional Summary

I am looking for a position as a unit clerk or secretary, that will utilize my health care experience and pharmacy/ retail experience to the fullest potential. I managed the Pediatric inpatient unit, as well as the 3 bed Pediatric Intensive Care Unit at Richmond University Medical Center;ordered supplies and maintained stock; admissions and on boarded patients; medical records retaining and access; follow- up medical arrangements; liaison between medical residents, Attending physicians, nursing and ancillary staff.

Worked in the Medical/Surgical Intensive Care Unit as unit clerk for two years before accepting the Pediatric position. Worked in the Neonatal Unit as needed.

Did till and cash box maintenance and supply at CVS retail store. Managed up to 8 people per shift; was a cashier/front end supervisor and then Certified Pharmacy Technician.

Efficient and accurate Certified Pharmacy Technician with proven ability to thrive in fast-paced settings. Team player with strong customer engagement and data entry skills.

Skills

Arranging transportation
Preparing charts
Schedule management
Transcribing orders
Retrieving medical records
Scheduling and calendar management
Data entry
Prioritization and time management
Critical care

Meditech expertise
Inventory purchasing
Faxing documents
Technologically savvy
Requisition processing
Filing experience

Work History

Pediatric/Pediatric I.C.U Unit Clerk, 11/1987 to 08/2019
Richmond University Medical Center – Staten Island, NY

Adhered to established policies, procedures and compliance for satisfactory audit ratings with Joint Commission and Department Of Health
Managed and archived quality documentation and participated in internal and external quality audits
Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth
Updated and maintained database of existing and potential Patients in Meditech
Followed quality standards and procedures to minimize errors and maximize patient satisfaction
Investigated and resolved patient complaints to foster satisfaction
Maintained documentation for all purchases
Accepted and processed supply requests from staff, and placed orders per procedures
Carried out front office duties utilizing data entry skills in framework of medical database
Maintained current and accurate medical records for over 30 patients
Organized paperwork such as charts and reports for office and patient needs
Coordinated patient scheduling, check-in, check-out and payments for billing
Completed skilled administrative work to support all office staff and operational requirements
Organized patient files and streamlined operations to improve efficiency
Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing
Located, checked in and pulled medical records for patient appointments and incomplete charts
Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments
Managed master calendar and scheduled appointments for patients, based on optimal patient loads and clinician availability
Maintained office supplies inventory by checking stock and ordering new supplies as needed
Received, recorded and addressed incoming and outgoing communication via telephone and email
Supported providers in outpatient medical office through coordinating all administrative operations
Kept detailed records of office inventories and placed orders for more supplies
Collaborated with assistants and doctors to prepare and set up rooms with adequate supplies and equipment

Certified Pharmacy , 11/1989 to 07/2006
CVS Pharmacy – Staten Island, NY

Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
Set up and modified patient profiles in computer to include current information such as medications and insurance details
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales
Answered incoming phone calls and addressed questions from customers and healthcare providers
Collected co-payments or full payments from customers
Counted, measured, and compounded medications following standard procedures
Reviewed and verified customer information and insurance provider information
Communicated with physicians to verify medication dosages, refill authorizations and patient information
Communicated directly with doctors offices via telephone, fax, and email
Assisted in preparation, distribution, and storage of pharmaceuticals
Received, reviewed, dispensed, and labeled over 75 prescriptions daily with expert accuracy

Front End Supervisor, 06/1986 to 11/1987
C.V.S. Pharmacy – Staten Island, NY

Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively
Compiled and maintained monetary and non-monetary reports and records
Monitored cash drawers in seven checkout stations to verify adequate cash supply
Completed stockroom tasks by leading stock team, receiving and unpacking merchandise and placing all products out on sales floor
Controlled shrinkage through successful inventory management and stock rotation strategies
Reported facility and room maintenance problems to appropriate personnel for immediate remediation
Kept orderly and accurate accounting records by monitoring sales documentation

Education

High School Diploma: 06/1986
Curtis High School - Staten Island, NY

Additional Information

I was a team leader for the Leukemia and Lymphoma Society annual Light the Night fundraiser,

Resume Overview

Companies Worked For:

Richmond University Medical Center
CVS Pharmacy
C.V.S. Pharmacy

School Attended

Curtis High School

Job Titles Held:

Pediatric/Pediatric I.C.U Unit Clerk
Certified Pharmacy
Front End Supervisor

Degrees

High School Diploma : 06/1986

Pediatric/Pediatric I.C.U Unit Clerk Resume Example

Resume Score: 80%

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