Pediatric Coordinator Resume Example
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PEDIATRIC COORDINATOR
Summary
Dedicated, focused and organized office professional who excels at prioritizing, completing multiple tasks and following through to achieve project goals. Seeking a challenging office position, where I can use my eight years office.
Highlights
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Accomplishments
- Coordinated all department functions for pediatrics and for my interns
- Promoted to Pediatric Coordinator (Responsible for my own department) after one year and six months of employment.
Experience
Pediatric Coordinator08/2009 － CurrentPacific Coast Building Products, Inc.Kent , WA
- Effectively manages daily office operations and maintenance of equipment within my department
- Successfully provides excellent customer services to patients and clients; one on one patient/client interaction
- Preforms administrative work including data entry, receptionist duties, creating files, made copies, sent faxes and handled all incoming and outgoing correspondence/ business correspondences
- Organized files, developed spreadsheets, faxed reports and scanned documents..
- Completes semi-annual reports for Reach Out and Read Program
- Served as central point of contact for all outside agencies needing to gain access to patient information.
- Ensured confidentiality for all patients/clients
- Supervise and elvaluate interns from Parkland and University of Illinois.
Receptionist and Clinic Scheduler02/2008 － 08/2009Frances Nelson Health CenterCity , STATE
- Maintained the front desk and reception area in a neat and organized fashion.
- Greeted visitors and responded to telephone and in-person requests for information.
- Properly routed incoming clinic phone calls
- Provided outstanding customer service; ensuring all patient paperwork was completed accurately
- Cooperated with Medicare, Medicaid by verifying patient eligibility
- Received and screened a high volume of internal and external communications, including email and mail.
- .Made copies, sent faxes and handled all incoming and outgoing correspondence.
- Served as central point of contact for all outside vendors needing to gain access to the building.
Office Dispatcher10/2005 － 01/2008Triple T Trucking-DHL EXPRESSCity , STATE
- Expertise in customer service. Assisted customers with tracking parcels and delivery inquires.
- Preformed office duties including, data entry, faxing, xeroxing, multiple line phone systems and receptionist duties
- Supervising employees to ensure their routes and daily paperwork was completed correctly and accurately
- Coordinate with all delivery drivers about their routes and help troubleshoot all problems, resolve route issues, vehicle problems, delivery directions.
- Prioritized and completed daily office paperwork and reports.
- Assisted my supervisor with payroll duties, updating employee files concerning DHL compliance policies.
Customer Service Supervisor08/2003 － 02/2005Lincoln Square Mall OfficeCity , STATE
- Recruited and interviewed for current job openings at the customer service desk.
- Provided orientation and training for all new hires.
- Completed weekly employee schedules, daily/weekly paperwork and weekly bank deposits.
- Effectively supervised and evaluated employees.
- Provided excellent customer service
- Successfully routed all incoming calls
- Responsible for purchasing, pricing and selling merchandise.
Education
Masters of Science:Kaplan University - Management
Emphasis in HealthCare Management
Bachelors of Arts:Eastern Illinois University - General Studies City, State
Emphasis in Family and Consumer Science
Select One:Parkland College - General Studies Psychology, Sociology and LASCity, State
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Resume Overview
School Attended
- Kaplan University
- Eastern Illinois University
- Parkland College
Job Titles Held:
- Pediatric Coordinator
- Receptionist and Clinic Scheduler
- Office Dispatcher
- Customer Service Supervisor
Degrees
- Masters of Science : Kaplan University - Management
Bachelors of Arts : Eastern Illinois University - General Studies
Select One : Parkland College - General Studies Psychology, Sociology and LAS
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