Pediatric Coordinator Resume Example Company Name

PEDIATRIC COORDINATOR

Summary

Dedicated, focused and organized office professional who excels at prioritizing, completing multiple tasks and following through to achieve project goals. Seeking a challenging office position, where I can use my eight years office.

Highlights

Eight years experience in an office setting
Expertise in customer service and data entry
Effectively trained and supervised employees
Resourceful
Ability to work in fast paced, high stress work environment
Self-directed, self-motivated and able to work independently
Strong organizational and attention to detail skills

Microsoft Office proficiency
Microsoft Outlook
Excel spreadsheets
Knowledge of fax and xerox machines; multi-line phone systems .
Business writing-documentation, patient/employee files

Accomplishments

Coordinated all department functions for pediatrics and for my interns
Promoted to Pediatric Coordinator (Responsible for my own department) after one year and six months of employment.

Experience

Pediatric Coordinator08/2009 － CurrentCompany NameCity, State

Effectively manages daily office operations and maintenance of equipment within my department
Successfully provides excellent customer services to patients and clients; one on one patient/client interaction
Preforms administrative work including data entry, receptionist duties, creating files, made copies, sent faxes and handled all incoming and outgoing correspondence/ business correspondences
Organized files, developed spreadsheets, faxed reports and scanned documents..
Completes semi-annual reports for Reach Out and Read Program
Served as central point of contact for all outside agencies needing to gain access to patient information.
Ensured confidentiality for all patients/clients
Supervise and elvaluate interns from Parkland and University of Illinois.

Receptionist and Clinic Scheduler02/2008 － 08/2009Company NameCity, State

Maintained the front desk and reception area in a neat and organized fashion.
Greeted visitors and responded to telephone and in-person requests for information.
Properly routed incoming clinic phone calls
Provided outstanding customer service; ensuring all patient paperwork was completed accurately
Cooperated with Medicare, Medicaid by verifying patient eligibility
Received and screened a high volume of internal and external communications, including email and mail.
.Made copies, sent faxes and handled all incoming and outgoing correspondence.
Served as central point of contact for all outside vendors needing to gain access to the building.

Office Dispatcher10/2005 － 01/2008Company NameCity, State

Expertise in customer service. Assisted customers with tracking parcels and delivery inquires.
Preformed office duties including, data entry, faxing, xeroxing, multiple line phone systems and receptionist duties
Supervising employees to ensure their routes and daily paperwork was completed correctly and accurately
Coordinate with all delivery drivers about their routes and help troubleshoot all problems, resolve route issues, vehicle problems, delivery directions.
Prioritized and completed daily office paperwork and reports.
Assisted my supervisor with payroll duties, updating employee files concerning DHL compliance policies.

Customer Service Supervisor08/2003 － 02/2005Company NameCity, State

Recruited and interviewed for current job openings at the customer service desk.
Provided orientation and training for all new hires.
Completed weekly employee schedules, daily/weekly paperwork and weekly bank deposits.
Effectively supervised and evaluated employees.
Provided excellent customer service
Successfully routed all incoming calls
Responsible for purchasing, pricing and selling merchandise.

Education

Masters of Science:Kaplan University - Management

Emphasis in HealthCare Management

Bachelors of Arts:Eastern Illinois University - General Studies City, State

Emphasis in Family and Consumer Science

Select One:Parkland College - General Studies Psychology, Sociology and LASCity, State

Resume Overview

School Attended

Kaplan University
Eastern Illinois University
Parkland College

Job Titles Held:

Pediatric Coordinator
Receptionist and Clinic Scheduler
Office Dispatcher
Customer Service Supervisor

Degrees

Masters of Science : Kaplan University - Management
Bachelors of Arts : Eastern Illinois University - General Studies
Select One : Parkland College - General Studies Psychology, Sociology and LAS

Pediatric Coordinator Resume Example

Resume Score: 80%

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