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pediatric coordinator resume example with 17 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Dedicated, focused and organized office professional who excels at prioritizing, completing multiple tasks and following through to achieve project goals. Seeking a challenging office position, where I can use my eight years office.

Highlights
  • Eight years experience in an office setting
  • Expertise in customer service and data entry
  • Effectively trained and supervised employees
  • Resourceful
  • Ability to work in fast paced, high stress work environment
  • Self-directed, self-motivated and able to work independently
  • Strong organizational and attention to detail skills


  • Microsoft Office proficiency
  • Microsoft Outlook
  • Excel spreadsheets
  • Knowledge of fax and xerox machines; multi-line phone systems .
  • Business writing-documentation, patient/employee files


Education
Kaplan University , Expected in Masters of Science : Management - GPA :

Emphasis in HealthCare Management

Eastern Illinois University Charleston, IL Expected in Bachelors of Arts : General Studies - GPA :

Emphasis in Family and Consumer Science

Parkland College Champaign, IL Expected in Select One : General Studies Psychology, Sociology and LAS - GPA :
Accomplishments
  • Coordinated all department functions for pediatrics and for my interns
  • Promoted to Pediatric Coordinator (Responsible for my own department) after one year and six months of employment.

Experience
Pacific Coast Building Products, Inc. - Pediatric Coordinator
Kent, WA, 07/2009 - Current
  • Effectively manages daily office operations and maintenance of equipment within my department
  • Successfully provides excellent customer services to patients and clients; one on one patient/client interaction
  • Preforms administrative work including data entry, receptionist duties, creating files, made copies, sent faxes and handled all incoming and outgoing correspondence/ business correspondences
  • Organized files, developed spreadsheets, faxed reports and scanned documents..
  • Completes semi-annual reports for Reach Out and Read Program
  • Served as central point of contact for all outside agencies needing to gain access to patient information.
  • Ensured confidentiality for all patients/clients
  • Supervise and elvaluate interns from Parkland and University of Illinois.
Frances Nelson Health Center - Receptionist and Clinic Scheduler
City, STATE, 01/2008 - 07/2009
  • Maintained the front desk and reception area in a neat and organized fashion.
  • Greeted visitors and responded to telephone and in-person requests for information.
  • Properly routed incoming clinic phone calls
  • Provided outstanding customer service; ensuring all patient paperwork was completed accurately
  • Cooperated with Medicare, Medicaid by verifying patient eligibility
  • Received and screened a high volume of internal and external communications, including email and mail.
  • .Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Served as central point of contact for all outside vendors needing to gain access to the building.
Triple T Trucking-DHL EXPRESS - Office Dispatcher
City, STATE, 09/2005 - 2008
  • Expertise in customer service. Assisted customers with tracking parcels and delivery inquires.
  • Preformed office duties including, data entry, faxing, xeroxing, multiple line phone systems and receptionist duties
  • Supervising employees to ensure their routes and daily paperwork was completed correctly and accurately
  • Coordinate with all delivery drivers about their routes and help troubleshoot all problems, resolve route issues, vehicle problems, delivery directions.
  • Prioritized and completed daily office paperwork and reports.
  • Assisted my supervisor with payroll duties, updating employee files concerning DHL compliance policies.
Lincoln Square Mall Office - Customer Service Supervisor
City, STATE, 07/2003 - 01/2005
  • Recruited and interviewed for current job openings at the customer service desk.
  • Provided orientation and training for all new hires.
  • Completed weekly employee schedules, daily/weekly paperwork and weekly bank deposits.
  • Effectively supervised and evaluated employees.
  • Provided excellent customer service
  • Successfully routed all incoming calls
  • Responsible for purchasing, pricing and selling merchandise.

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Resume Overview

School Attended

  • Kaplan University
  • Eastern Illinois University
  • Parkland College

Job Titles Held:

  • Pediatric Coordinator
  • Receptionist and Clinic Scheduler
  • Office Dispatcher
  • Customer Service Supervisor

Degrees

  • Masters of Science
  • Bachelors of Arts
  • Select One

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