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PC Technician Resume Example

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PC TECHNICIAN
Summary

Helpful PC Technician easily conveying technical information to diverse audiences. Skilled at both hardware and software troubleshooting in fast-paced environments. Hardworking and reliable Pharmacy and PC Tech with strong ability in attention to detail. Offering customer support, patient interaction and customer service. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Computer maintenance
  • Application installations
  • Technical troubleshooting
  • Software upgrades
  • Hardware diagnostics
  • Windows XP/Vista
  • Verifying orders
  • Pharmacy operations
  • Ordering and stocking medications
Experience
01/2021 - 05/2021Company NameCity, State
PC Technician
  • Assessed system service needs, diagnosing fixes and lending technical and application support for various configurations and deployments.
  • Removed malware and viruses from laptops and desktop systems using specialized software.
  • Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
  • Disassembled computer systems to troubleshoot and resolve hardware issues.
  • Reviewed current hardware and software configurations and recommended modifications to increase system speed.
  • Documented repair processes and helped streamline procedures for future technical support actions.
  • Installed, configured, and setup PCs in all stores for optimal operation and reporting.
  • Configured computers to network drivers and connected to printers and other peripheral equipment.
  • Installed appropriate security patches to eliminate security vulnerabilities.
  • Upgraded laptops/desktops, improving speed and performance.
  • Performed computer system, software and peripheral installation, maintenance, troubleshooting and repair to achieve nonstop availability.
02/2016 - 02/2021Company NameCity, State
Pharmacy Technician
  • Prepared prescription transfers to other pharmacies.
  • Transmitted daily bulk orders to maintain inventory levels.
  • Processed prescriptions in CHCS, checking against known patient allergies.
  • Trained new technicians to provide excellent customer service which resulted in higher customer satisfaction scores.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Prepared prescription labels, promoting accuracy in medication administration and dosing.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Teamed with peers, technicians and other pharmacists to prioritize and complete orders.
  • Used 8-point check system to verify labeled prescriptions.
  • Handled over 1200 + daily prescription fills.
  • Checked medications for content, accuracy and completeness of all drug packaging and labeling.
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Flagged potential drug interactions and allergies to prescribed medications for patients of all health conditions and age ranges.
  • Received, reviewed, dispensed and labeled over 1200 plus prescriptions daily.
  • Supported pharmacist in preparing thousands prescriptions daily.
01/2015 - 02/2016Company NameCity, State
Cashier
  • Helped customers find specific products, answered questions and offered product advice.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Operated cash register, collected payments and provided accurate change.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Education and Training
05/2015City, State
High School DiplomaLithonia High School
Accomplishments
  • Promoted from Private First Class to Specialist, in less than 12-months
  • Supervised Multiple military functions
  • Lead team events to help complete the overall unit mission
  • Received awards from higher commands in the military due to field mission completion
Certifications
  • Certified PHARMACY TECH- 2016
  • Sexual Harassment Assault prevention program Training - (2016-2021)
  • CYBERAWARENESS (2016-2021)
  • EQUAL OPPERTUNUITY (2016-2021)
  • HIPPA (2016-2021)
  • GAP (2016-2021)
  • Certified PC TECH (2021)
  • Basic Life Saving Certified
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Resume Overview

School Attended

  • Lithonia High School

Job Titles Held:

  • PC Technician
  • Pharmacy Technician
  • Cashier

Degrees

  • High School Diploma

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