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- Home: (555) 432-1000
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Responsible payroll/HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
- ADP/Kronos payroll system
- Oracle Peoplesoft
- Microsoft Office
- New Employee Orientation
- Critical Thinking
- Company Policies and Procedures Training
- Verbal and Written Communication/ Problem Solving
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- Processing Personnel Records Compilation
- Employee Data Record Keeping
- Time Management
- Work Planning and Organization
- Knowledge of the HIPAA guidelines
- Termination Procedures
- Human Resources Operations
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Payroll/Personnel Assistant, 12/2019 to Current
Dekalb Fleet Management – City, STATE,
- Processed payroll per the operations’ payroll schedule (Kronos)
- Monitors and maintains time sheet records and leave reports
- Prints and reviews payroll registers, makes any necessary corrections, and submits to payroll office
- Prepares Family Medical Leave Act (FMLA) request
- Receives and responds to disputes relating to benefit eligibility
- Serves as a primary contact with Human Resource, payroll, and on a variety of payroll/ personnel processing matters
- Schedule, and maintain on the job training with staff
- Maintains confidentiality in performing job responsibilities
- Set up orientations and initial training for new employees.
- Created and completed personnel action forms for all hires, terminations, title changes and terminations.
- Converted employee status from temporary to permanent.
- Helped employees register for benefits programs using online portals.
- Compiled employee records from individual departments to maintain central files.
- Filed paperwork, sorted and delivered mail, and maintained office organization.
Patient Accounts, 05/2017 to 12/2019
Pain Management Specialist Of Atlanta – City, STATE,
- Answer questions, resolve problems, and assist patients with repayment terms.
- Contacting patients who are delinquent in payment by mail, email, and/or telephone.
- Review’s patient account balances monthly to determine credit balances. Accounts with credit balances are reviewed for the appropriateness of refunding monies to the patient or other payers.
- Presents completed refund report with supporting documentation to administration for final review and approval.
- Print, process and mail out claims
- Collect mail from mailbox and distributes to physicians, administration and reimbursement.
- Calculate checks that come in daily
- Maintains a complete understanding of the status of patient accounts
- Determines whether insurance should have paid and refers EOB information to appropriate insurance specialist.
- Print and review doctor’s schedule call and follow up with patients with balances prior to appointments
- Verify patient’s credits
- Achieved all specific team objectives and collection activity.
- Monitored front areas so that questions could be promptly addressed.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Resolved issues through active listening and open-ended questioning, escalating major problems to Director
- Performed billing, collection and reporting functions for the office
Office Coordnator/Payroll Specialist, 10/2014 to 02/2017
Rescare Homecare – City, STATE,
- Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
- Produced payroll activities documentation and reports to meet corporate guidelines and promote transparency.
- Reviews and enters timesheets into time keeping system, monitors and maintains time sheet records and leave reports. Prints and reviews payroll registers and makes corrections and submits
- Conducted timekeeping functions (PTO, FMLA, Bereavement, Sick/Leave of Absence)
- Ran various payroll/accounting reports
- Created, composed, edited, prepared, and distributed various reports and forms of correspondence
- Educated staff about timekeeping and payroll rules
- Assisted Human Resource department with tasks as needed
- Assisted with new hire training and employee records
- Explained personnel and administrative rules, regulations, policies, and procedures
- Assisted Executive Director and Business Manager with scheduling meetings, conference calls, and shift scheduling
- Managed consumer orders that are submitted via email to process monthly orders for Medline
- Maintained purchases on company issued credit cards and distribute as needed,
- Reconciled credit card receipts to US Bank statements coding on banking system as receipts are turned in
- Maintained incident reports that occur and review incidents and input into state system
- Performed administrative functions such as answering phones, coding mail, order and maintain office supplies data entry, record keeping, filing, copying, retrieval of data/records, operation of video equipment, word processing and other clerical duties as assigned.
High School Diploma: , Expected in
Jonesboro High School - Jonesboro, GA
GPA:
BBA: Human Resource , Expected in 12/2020
Strayer University - Lithonia, GA,
GPA:
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