Responsible payroll/HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Skills
ADP/Kronos payroll system
Oracle Peoplesoft
Microsoft Office
New Employee Orientation
Critical Thinking
Company Policies and Procedures Training
Verbal and Written Communication/ Problem Solving
Processing Personnel Records Compilation
Employee Data Record Keeping
Time Management
Work Planning and Organization
Knowledge of the HIPAA guidelines
Termination Procedures
Human Resources Operations
Work History
Payroll/Personnel Assistant, 12/2019 to Current Dekalb Fleet Management – City, STATE,
Processed payroll per the operations’ payroll schedule (Kronos)
Monitors and maintains time sheet records and leave reports
Prints and reviews payroll registers, makes any necessary corrections, and submits to payroll office
Prepares Family Medical Leave Act (FMLA) request
Receives and responds to disputes relating to benefit eligibility
Serves as a primary contact with Human Resource, payroll, and on a variety of payroll/ personnel processing matters
Schedule, and maintain on the job training with staff
Maintains confidentiality in performing job responsibilities
Set up orientations and initial training for new employees.
Created and completed personnel action forms for all hires, terminations, title changes and terminations.
Converted employee status from temporary to permanent.
Helped employees register for benefits programs using online portals.
Compiled employee records from individual departments to maintain central files.
Filed paperwork, sorted and delivered mail, and maintained office organization.
Patient Accounts, 05/2017 to 12/2019 Pain Management Specialist Of Atlanta – City, STATE,
Answer questions, resolve problems, and assist patients with repayment terms.
Contacting patients who are delinquent in payment by mail, email, and/or telephone.
Review’s patient account balances monthly to determine credit balances. Accounts with credit balances are reviewed for the appropriateness of refunding monies to the patient or other payers.
Presents completed refund report with supporting documentation to administration for final review and approval.
Print, process and mail out claims
Collect mail from mailbox and distributes to physicians, administration and reimbursement.
Calculate checks that come in daily
Maintains a complete understanding of the status of patient accounts
Determines whether insurance should have paid and refers EOB information to appropriate insurance specialist.
Print and review doctor’s schedule call and follow up with patients with balances prior to appointments
Verify patient’s credits
Achieved all specific team objectives and collection activity.
Monitored front areas so that questions could be promptly addressed.
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Resolved issues through active listening and open-ended questioning, escalating major problems to Director
Performed billing, collection and reporting functions for the office
Office Coordnator/Payroll Specialist, 10/2014 to 02/2017 Rescare Homecare – City, STATE,
Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
Produced payroll activities documentation and reports to meet corporate guidelines and promote transparency.
Reviews and enters timesheets into time keeping system, monitors and maintains time sheet records and leave reports. Prints and reviews payroll registers and makes corrections and submits
Conducted timekeeping functions (PTO, FMLA, Bereavement, Sick/Leave of Absence)
Ran various payroll/accounting reports
Created, composed, edited, prepared, and distributed various reports and forms of correspondence
Educated staff about timekeeping and payroll rules
Assisted Human Resource department with tasks as needed
Assisted with new hire training and employee records
Explained personnel and administrative rules, regulations, policies, and procedures
Assisted Executive Director and Business Manager with scheduling meetings, conference calls, and shift scheduling
Managed consumer orders that are submitted via email to process monthly orders for Medline
Maintained purchases on company issued credit cards and distribute as needed,
Reconciled credit card receipts to US Bank statements coding on banking system as receipts are turned in
Maintained incident reports that occur and review incidents and input into state system
Performed administrative functions such as answering phones, coding mail, order and maintain office supplies data entry, record keeping, filing, copying, retrieval of data/records, operation of video equipment, word processing and other clerical duties as assigned.
Education
High School Diploma: , Expected in Jonesboro High School - Jonesboro, GA GPA:
BBA: Human Resource , Expected in 12/2020 Strayer University - Lithonia, GA, GPA:
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