Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Microsoft Windows( 98, 2000, XP), Outlook/ Outlook Express, Microsoft Office Suite, CITRIX Database, BaaN, Banner, Eneract, Bill Matrix, and SL, Great Plains
Payroll & Billing Specialist, 09/2015 to Current
PetcoNanuet, NY,
  • Analyze, reconcile, and confirm accuracy of payroll and billing data to ensure payments and invoicing are accurate and timely.
  • Enter correct data for time worked including overtime, shift differential, other payment types Process ACH (direct deposit) account information.
  • Input contractor names, ID numbers, and bank account and routing information - Process and input W9 information as needed
  • Import dollar amounts to the ACH system, checks accuracy, and calls bank for transmission - Download and code payroll journal entries to the general ledger - Research and resolve discrepancies and accounting errors - Process checks for payment - Complete reports, summaries, and records including monthly margin audit and commissions with use of Excel - Assist in month-end close duties and adhere to timelines - Assist in interviewing potential new hires - Create and maintain training documentation per departmental guidelines.
Staff Accountant, 02/2013 to 09/2015
MedAssestsCity, STATE,
  • Prepare and invoice multiple clients for multiple product lines per contractual agreements - Serve as key point of contact for internal and external customers on questions related to contracts and receivables.
  • Research questions and facilitate appropriate resolution to issues such as invoice and recovery and contract interpretation - Handled complex customer issues including communication with intenal and external customers - Complete credit/debit memos and journal entries as necessary, code appropriately, and provide monthly reporting to Chief Accounting Officer - Deliver accurate and timely reporting while under stringent deadlines - Assess current billing operations, offer recommendations for improvement, and implement new processes - Complete variance analysis to track account details and ensure accuracy per contractual agreements - Provide internal customer support and aid in training internal employees on processes Assist in month-end close process and complete specified duties according to timelines.
Account Specialist Assistant, 09/2011 to 03/2013
Metso Paper IncCity, STATE,
  • Preparation of spare parts and maintenance services quotations in a timely manner for the Fiber Business Line - Worked with Engineers, Product Managers, and Logistics to ensure the customer's needs were met - Communicated with sales managers/account specialist and other internal staff to complete client requests - Calculated pricing, entered, and acknowledged orders in the BaaN system - Resolved invoicing and pricing disputes with customers - Worked closely with Sales and Production to create pricing quotes and prepared quote packages - Maintained customer files.
Billing Specialist/ Account Representative, 06/2010 to 07/2011
One Point Technologies, IncCity, STATE,
  • Managed preparation of all utility billing activities, including distribution, adjusting bills, reviewing and sending bill detail and delinquency reports  - Monitor billing for all properties and generated recovery alerts when necessary - Pulled and analyzed trends on over 200 Master Bills from county water authorities - Responsible for responding to over 60 customer emails per day as well as answering customer calls - Balanced and monitored bank receipts and deposit - Created and evaluated training materials and documentation as needed to meet team and business needs.
Accounting, BaaN, billing, CITRIX, contracts, credit memos, customer support, debit memos, documentation, general ledger, Great Plains, invoicing, Excel, Microsoft Office Suite, Outlook, Outlook Express, 2000, Microsoft Windows( 98, payroll, pricing, processes, reporting, research, routing, sales, training, variance analysis

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