Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Customer Relations
  • Interpersonal Communication
  • Verbal and written communication
  • MS Office
  • Organization and Time management
  • Customer Service
  • Computer skills
Work History
09/2020 to Current Payment Processor Convergent | Dallas, TX,
  • Input financial data and produced reports using Software.
  • Prepared and mailed invoices to customers, processed payments and documented account updates.
  • Entered figures using 10-key calculator to compute data quickly.
  • Submitted cash and check deposits and generated cash receipts to record money received.
01/2017 to 09/2020 Veterinary Technician Brown University | Providence, RI,
  • Assessed paws, ears and eyes for injuries or infections as part of initial evaluation.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Assisted Job title in performing basic exams and tests such as fecal and blood analysis for all species of patients.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Managed adjoining veterinary supply shop that sold medications, animal food and pet equipment.
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
  • Assisted veterinarian with wound treatment, administration of vaccines and operations.
  • Conducted preliminary patient workups including gathering patient history information, description of symptoms from owner, and documenting presenting condition.
  • Performed dental cleanings using ultrasonic scaler.
  • Collected specimens from patients for laboratory analysis for parasites, blood analysis and culture.
  • Implanted subcutaneous identification microchips into animals.
  • Cleaned and disinfected exam areas, equipment and kennels to prevent spread of disease, control odors and maintain healthy environment.
  • Processed new patients and updated client records with key information using Software.
  • Cared for animals pre-surgery, including administering anesthetics.

+ Edit or add your own

  • Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
  • Maintained daily progress records, surgery logs, x-ray logs, Drug Enforcement Administration logs and routine records.
  • Walked pets outside Number times per shift to prevent accidents in group play areas and on bedding.
  • Administer medications, vaccines, and treatments as instructed by veterinarian.
  • Bathed and dipped dogs afflicted with mange or parasitic infestations and applied specific medications for itch relief.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
  • Greeted pet owners and performed intakes to go over array of available services, outline costs and determine special needs of animal while in care.
  • Answered owners' animal health questions and educated on healthy animal care practices.
  • Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
  • Assisted veterinary surgeon in Type and Type surgeries and procedures across variety of domestic and exotic species of animals.
  • Performed ophthalmological procedures such as tear production testing, topical anesthetic application, fluorescein staining of cornea and tonometry.
  • Managed medical intervention and therapy for animals in collaboration with veterinarian.
  • Administered medications to animals in treatment on regular, scheduled basis and documented any changes in condition.
08/2012 to 03/2017 Carhop Sonic | Marianna, FL,
  • Communicated with management and associates to set and exceed sales and customer satisfaction goals.
  • Balanced orders on trays weighing over Number lbs and delivered them to cars.

+ Edit or add your own

  • Minimized customer wait times by Number minutes.
  • Maintained customer service standards with over Number customers daily.
  • Maintained professionalism while dealing with high order volumes and quality assurance.
  • Double-checked order accuracy and food quality consistently.
  • Memorized orders and maintained Number% accuracy in high-traffic times.
  • Answered guest questions and promoted special products.
  • Interpreted food order slips per shift to prepare food according to customer orders.
  • Completed company training program in record time.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Operated as full-service food provider in Type establishment by taking orders, preparing meals and collecting payments.
Expected in | General Studies Independence Community College, Independence, KS GPA:
Expected in | Biology Tabor College, Hillsboro, KS GPA:
Expected in | Veterinary Technology Colby Community College, Colby, KS GPA:
Expected in | Veterinary Technology Heritage College , Wichita, KS, GPA:
Expected in 12/2020 Associate | Accounting Butler County Community College, El Dorado, KS GPA:

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School Attended

  • Independence Community College
  • Tabor College
  • Colby Community College
  • Heritage College
  • Butler County Community College

Job Titles Held:

  • Payment Processor
  • Veterinary Technician
  • Carhop


  • Associate

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