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Payment Processor Resume Example

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PAYMENT PROCESSOR
HabonRamey
Professional Summary
Seeking a position with a company that will allow me to fully utilize my communication, organizational, and problem solving skills. Organization that values outstanding performance and offers potential for career growth. Extensive experience in office administration and customer service, in a wide range of challenging situations. Enjoy fast paces, multi-task environments Highly effective written and verbal communication skills; get along well with others Highly motivated, results oriented, great attitude Open, trustworthy and honest; 100% ethical in all matters


Highly skilled office administration enthusiastic about ensuring optimal customer service in the administrative and support services . Energetic team player with top-notch organizational skills.

Enthusiastic and well-organized Administrative Assistant with solid background in data entry.

Talented administrative professional with background in accounting and finance. Extensive knowledge of Microsoft word, Microsoft Excel and QuickBooks software.

Hard-working, multi-tasking with outstanding telephone and documentation skills.

Highly effective written and verbal communication skills; get along well with others. Highly motivated, results oriented, great attitude Open, trustworthy and honest; 100% ethical in all matters

Skills

Microsoft word, Excel, Power point, Word perfect. Internet Search, MS-Mail, Access

  • Excellent communication skills
  • Professional phone etiquette
  • Database management
  • Compensation and benefits
  • Team building 
  • Accurate and detailed
  • Flexible
  • Articulate and well-spoken
  • 40 WPM typing speed
  • Works well under pressure
  • Customer service-oriented
  • Human resource laws knowledge
  • Filing and data archiving
  • Invoice processing
  • Microsoft word
  •  Excel, Power point, Word perfect. Internet Search, MS-Mail, Access


  • Excellent communication skills
  • Professional phone etiquette
  • Database management
  • Compensation and benefits
  • Team building 
  • Accurate and detailed
  • Flexible
  • Articulate and well-spoken
  • 40 WPM typing speed
  • Works well under pressure
  • Customer service-oriented
  • Human resource laws knowledge
  • Filing and data archiving
  • Invoice processing
  • Microsoft word
  •  Excel, Power point, Word perfect. Internet Search, MS-Mail, Access
Work History
Payment Processor, 08/2014 to 08/2015
Ford Credit Canada – Edmonton, AB
  • Explained process requirements and obtained required information. Fast paced and structured. Job is repetitive in nature. Ability to adapt to procedural changes. I participated  in a team based environment. 
  • Achived a variety of dealer service requests (electronic/paper). Provided superior service on each customer/dealer/employee interaction. Provided solutions to dealer concerns while maintaining positive and professional conduct.
  • Handling inbound dealer requests along with making outbound calls. Performed invoice data entry. 
  • Worked closely with dealership to ensure compliance with all accounts payable policy procedures. Timely check run processing and month end procedures.
  • Supported my supervisor  with daily operational functions.
Credit Lending Analyst, 09/2013 to 02/2014
JP Morgan Chase – Ottawa, ON
  • Effective communication skills both written and verbal. Responsible for handling inbound calls.
  • Analyzing credit card accounts and determining actions necessary to establish credit worthiness of new applicants. Utilizing the applicant's information, review credit bureaus, account behavior, and payment patterns to make these decisions 
  • Worked directly with the lending manager to achieve the right decision. 
Administrative Assistant, 12/2010 to 09/2011
Canada Post – Ottawa, ON
  • Provided customer service with online computer systems and adheres to telephone answering standards.
  • Processed changes to electronics client files.
  • Created new profiles with name, address, telephone numbers,etc.
  • Responded to customer inquires with accurate and appropriate information regarding CPC products/services.
  • Identified and reported to the supervisor with any problems.
  • Daily use of basic computer and of various Windows applications i.e. .SAP/CRM/R3, RCI, Outlook, Intr@post and Microsoft office.
  • Follows up customer requests to ensure complete handling of the caller's inquiry.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
Administration assistant, 06/2009 to 02/2010
Carfinco Inc. – Edmonton, AB


  • Coordinated office inventory by restocking supplies and placing purchase orders.
  • Kept reception area clean and neat to give visitors a positive impression of the company.
  • Received and routed business correspondence to correct department or staff member.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Answered telephone inquiries from clients, vendors and the public.
  • Provided clerical support to company employees, including copying, faxing and file management.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Opened and properly distributed incoming mail.
  • Maintained a clean reception area, including lounge and associated areas.
Collection agent representative, 01/2008 to 05/2009
NCO National Collection Organization – Edmonton, AB
  • Collected payments from customers or clients who defaulted on (credits cards, debit, loans) or other financial obligations.
  •  Maintained a continuous relationship with the clients.
  • Taking inbound calls.
  • Performed initial client assessment and analysis to begin the collection  process.
  • Analyzed  documents for appropriate collection.
Customer service agent representative, 01/2006 to 06/2006
Rogers – Ottawa, ON
  • Calling clients regarding their accounts.
  • Creating work orders.
  • Setting up technician appointments.
  • Technical support, troubleshooting Internet.
Languages
Fluently bilingual in both English and French. Languages: English and French (excellent written and spoken)
Education
High school diploma: 2005
Collège catholique Samuel-Genest - Ottawa, ON
Skills
accounts payable, filing, SAP, structured, Technical support


  • Ability to Work Under Pressure
  • Decision Making
  • Self-motivation 
  • Conflict Resolution
  • Leadership
  • Adaptability 
  • Teamwork
  • Creativity
  • Computer and Internet Skills
  • Written and Verbal Communication
  • Organizational Skills
  • Multi-tasking
  • Time Management
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Resume Overview

Companies Worked For:

  • Ford Credit Canada
  • JP Morgan Chase
  • Canada Post
  • Carfinco Inc.
  • NCO National Collection Organization
  • Rogers

School Attended

  • Collège catholique Samuel-Genest

Job Titles Held:

  • Payment Processor
  • Credit Lending Analyst
  • Administrative Assistant
  • Administration assistant
  • Collection agent representative
  • Customer service agent representative

Degrees

  • High school diploma : 2005

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