Payment Processor Resume Example
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PAYMENT PROCESSOR
PAYMENT PROCESSOR
Professional Summary
Seeking a position with a company that will allow me to fully utilize my communication, organizational, and problem solving skills. Organization that values outstanding performance and offers potential for career growth. Extensive experience in office administration and customer service, in a wide range of challenging situations. Enjoy fast paces, multi-task environments Highly effective written and verbal communication skills; get along well with others Highly motivated, results oriented, great attitude Open, trustworthy and honest; 100% ethical in all matters
Highly skilled office administration enthusiastic about ensuring optimal customer service in the administrative and support services . Energetic team player with top-notch organizational skills.
Enthusiastic and well-organized Administrative Assistant with solid background in data entry.
Talented administrative professional with background in accounting and finance. Extensive knowledge of Microsoft word, Microsoft Excel and QuickBooks software.
Hard-working, multi-tasking with outstanding telephone and documentation skills.
Highly effective written and verbal communication skills; get along well with others. Highly motivated, results oriented, great attitude Open, trustworthy and honest; 100% ethical in all matters
Skills
Microsoft word, Excel, Power point, Word perfect. Internet Search, MS-Mail, Access
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Work History
Payment Processor, 08/2014
to 08/2015
Bjc Healthcare – Bonne Terre , MO
Bjc Healthcare – Bonne Terre , MO
- Explained process requirements and obtained required information. Fast paced and structured. Job is repetitive in nature. Ability to adapt to procedural changes. I participated in a team based environment.
- Achived a variety of dealer service requests (electronic/paper). Provided superior service on each customer/dealer/employee interaction. Provided solutions to dealer concerns while maintaining positive and professional conduct.
- Handling inbound dealer requests along with making outbound calls. Performed invoice data entry.
- Worked closely with dealership to ensure compliance with all accounts payable policy procedures. Timely check run processing and month end procedures.
- Supported my supervisor with daily operational functions.
Credit Lending Analyst, 09/2013
to 02/2014
Lockheed Martin – Crestview , FL
Lockheed Martin – Crestview , FL
- Effective communication skills both written and verbal. Responsible for handling inbound calls.
- Analyzing credit card accounts and determining actions necessary to establish credit worthiness of new applicants. Utilizing the applicant's information, review credit bureaus, account behavior, and payment patterns to make these decisions
- Worked directly with the lending manager to achieve the right decision.
Administrative Assistant, 12/2010
to 09/2011
Icon – San Antonio , TX
Icon – San Antonio , TX
- Provided customer service with online computer systems and adheres to telephone answering standards.
- Processed changes to electronics client files.
- Created new profiles with name, address, telephone numbers,etc.
- Responded to customer inquires with accurate and appropriate information regarding CPC products/services.
- Identified and reported to the supervisor with any problems.
- Daily use of basic computer and of various Windows applications i.e. .SAP/CRM/R3, RCI, Outlook, Intr@post and Microsoft office.
- Follows up customer requests to ensure complete handling of the caller's inquiry.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Answered and managed incoming and outgoing calls while recording accurate messages.
Administration assistant, 06/2009
to 02/2010
Carfinco Inc. – City , STATE
Carfinco Inc. – City , STATE
- Coordinated office inventory by restocking supplies and placing purchase orders.
- Kept reception area clean and neat to give visitors a positive impression of the company.
- Received and routed business correspondence to correct department or staff member.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Answered telephone inquiries from clients, vendors and the public.
- Provided clerical support to company employees, including copying, faxing and file management.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Opened and properly distributed incoming mail.
- Maintained a clean reception area, including lounge and associated areas.
Collection agent representative, 01/2008
to 05/2009
NCO National Collection Organization – City , STATE
NCO National Collection Organization – City , STATE
- Collected payments from customers or clients who defaulted on (credits cards, debit, loans) or other financial obligations.
- Maintained a continuous relationship with the clients.
- Taking inbound calls.
- Performed initial client assessment and analysis to begin the collection process.
- Analyzed documents for appropriate collection.
Customer service agent representative, 01/2006
to 06/2006
Rogers – City , STATE
Rogers – City , STATE
- Calling clients regarding their accounts.
- Creating work orders.
- Setting up technician appointments.
- Technical support, troubleshooting Internet.
Languages
Fluently bilingual in both English and French.
Languages: English and French (excellent written and spoken)
Education
High school diploma: 2005
Collège catholique Samuel-Genest - City, State
Collège catholique Samuel-Genest - City, State
Skills
accounts payable, filing, SAP, structured, Technical support
- Ability to Work Under Pressure
- Decision Making
- Self-motivation
- Conflict Resolution
- Leadership
- Adaptability
- Teamwork
- Creativity
- Computer and Internet Skills
- Written and Verbal Communication
- Organizational Skills
- Multi-tasking
- Time Management
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Resume Overview
School Attended
- Collège catholique Samuel-Genest
Job Titles Held:
- Payment Processor
- Credit Lending Analyst
- Administrative Assistant
- Administration assistant
- Collection agent representative
- Customer service agent representative
Degrees
- High school diploma : 2005
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