Diligent Account Resolution Specialist successful at operating in demanding, high-volume environments. Proficient in research, claims issues and setting up remittance plans. History of consistently meeting or exceeding all performance and service objectives. Knowledgeable about monitoring accounts, conducting investigations and documenting actions. Hardworking and diligent professional well-versed in effective account resolution techniques. Focused on offering first-rate support to every client while working to obtain necessary payments. Experienced in building rapport with each client in order to effectively close alerts. Advanced skills in Multiple computer systems and easy to learn new systems. Type 55 or more WPM. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
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GPA: 3.8
GPA: 3.7, Dean's List 2007, Birthing/Delivery Center
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