Observant Patrol Supervisor with a dedication to providing public safety by maintaining order and responding to emergencies. Adept at managing a team of 8-10 subordinates and ensuring day-to-day operations run smoothly and efficiently. Strengths include rendering aid to accident victims and monitoring traffic to ensure motorists observe regulations. Community policing to familiarize myself with the residents of the area I worked, and allow them to familiarize themselves with me. This way when things happen, the citizens sought me out by name, making communication and information gathering painless.
Testified in Municipal and County court about encounters with citizens.
Responded to calls for service, including unlocking doors and assisting motorists.
Ran criminal background checks using NCIC.
Investigated offenses and arrested offenders of State and Federal law.
Trained officers in Officer Safety and Day to Day Operation skills to improve outcomes of calls and routine patrols.
Wrote reports detailing events and people involved.
Performed administrative tasks related to police work, including Commendations, Reprimands, Schedule, Crime Report for staff meetings, In Service Trainings.
Supervised security officers at special events, including City Functions (Christmas Parades, Swinging Bridge Festival etc.
Communicated with other departments and coordinated responses to suspicious activities.
Evaluated and advised police officers and other personnel.
Examined and approved or returned reports and case files from police officers.
Drove patrol vehicle to monitor 22-square-mile area for dangers and hazards safely for 12 hours.
Testified in City and County court about encounters with citizens.
Responded to calls for service, including unlocking doors and assisting motorists.
Conducted debriefings for arrested subjects to obtain information pertinent to investigations.
Boosted community safety, performing motor vehicle accident investigations including DUIs and fatal crashes while conducting field sobriety tests at DUI checkpoints.
Analyzed and evaluated information to determine appropriate course of criminal prosecution.
Prepared detailed documentation of felony-level property and violent crimes investigations.
Appliance Sales Specialist, 02/2005 - 07/2007 Best Buy – Goodyear, AZ,
Maintained department and showroom with neat and orderly displays.
Closed sales with ideal balance of tact and assertiveness and followed up proactively through delivery and installation.
Encouraged purchase of warranty programs when buying appliances, helping boost overall sales.
Approached customers and asked open-ended questions to better understand buying needs and budgets.
Detailed latest promotions, sales incentives and rebates to share with customers, helping clients save on purchases.
Discussed customer needs to understand preferences and proceeded to narrow down specific appliance recommendations.
Shared information on product features for various items to help customers make correct buying decisions.
Processed sales, warranties and service agreements quickly and efficiently to respect customer's time and to expedite sales associate’s availability to next customer.
Greeted customers entering appliance showroom proactively and courteously.
Store Manager, 03/2003 - 02/2005 Murphy Usa, Inc. – Edinburg, TX,
Met budget targets by controlling expenses and eliminating wasteful behaviors.
Collaborated with visual merchandising team to develop strategies to drive profitability.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Reduced process lags by effectively managing 5 employees for productivity, efficiency and improvement.
Conducted staff evaluations and determined promotions and realignments or reductions in workforce.
Updated store pricing, signage and merchandising to promote specials, sales and discounts.
Oversaw POS operations and cash management to reduce errors.
Shared product knowledge with customers and offered personal recommendations to boost upselling and cross-selling goals.
Oversaw inventory management through cycle counts, audits and shrinkage control.
Education and Training
: Criminal Justice, Expected in - Mississippi College - Clinton, MS, GPA:
Associate of Arts: General Studies, Expected in 05/2001 - Southwest Mississippi Community College - Summit, MS GPA:
High School Diploma: , Expected in 05/1998 - Ponchatoula High School - Ponchatoula, LA GPA:
Accomplishments
Promoted from patrolman to patrol supervisor, in less than 12-months of graduating the police academy.
Recognized as efficient in asset protection for having a shrinkage of .02% during my first year managing Hibbett Sports in Richland, MS.
Countless plaques and awards for accomplishments in football through the collegiate level.
Certifications
Multiple certifications throughout my law enforcement career. Those certifications can be duplicated and submitted if need be.
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