LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
  • Dedicated Campus Safety Officer with over 13 years of experience providing security and maintaining safe environments for the Nazareth community. Successful managing situations requiring diplomacy, fairness, firmness and sound judgment. Advanced skills in communications, patrol and knowledge of campus operations. Looking to apply my skill set to the A-Shift Supervisor position.

Additional Supervisory Experience:

  • 12 years as a building maintenance supervisor for Rush Henrietta and Webster School Districts
  • 4 years as Union President and 2 years as a Barn Steward representing the needs of 200 employees
  • 8 years member of CBA contract negotiations team for Teamsters and NYSUT
  • 12 years on JP MOrgan Race Committee in charge of site security and traffic control for 10-12000 participants
  • 7 years as millwork production supervisor for Georgia Pacific
  • Business owner for providing body guarding, event/concert and club security, ticket booth management and traffic control/parking services with up to 55 employees dependent on contract
  • 2 years Assistant Director of Security, Bar Manager and Night Operations Manager of the Rochester Crown Plaza Hotel 25 employees
  • 9 years supervising student workers
Skills
  • Reliability
  • Extensive security procedures knowledge
  • First aid certified
  • Vigilant and watchful
  • Friendly, positive attitude
  • Decision-making
  • Conflict resolution
  • Relationship building
  • PPE use
  • Organization
  • First Aid/CPR
  • People skills
  • Strategies for Crisis Intervention and Prevention
  • Dedication
  • Flexibility
  • Fred Pryor Front Desk Management Training
Education and Training
Monroe Community College Rochester, NY Expected in 05/2000 Associate of Science : Nursing/Biology - GPA :
SUNY Brockport Brockport, NY, Expected in : Nursing/Biology/Psychology - GPA :
Experience
Methodist Health System - Patrol Officer
Richardson, TX, 02/2021 - Current
  • Monitored and investigated suspicions persons and situations and unusual activities.
  • Communicated with other departments and coordinated responses to suspicious activities.
  • Trained officers to improve outcomes of calls and routine patrols.
  • Wrote reports detailing events and people involved.
  • Performed administrative tasks related to patrol, fire safety, scheduling, training, communications and collaboration with other Campus departments.
  • Performed routine walking and mobile patrols.
  • Supervise Student Patrol unit.
  • Respond to and initiate appropriate response procedures for all major emergencies on campus (medical emergencies, fires/fire alarms, social unrest). Ensure that all campus buildings are secured and unlocked in accordance with building hours and special requests. Ensure that all appropriate fire safety codes and regulations are properly adhered to (fire extinguisher inspections, fire drills, building inspections.
  • Perform vehicle assists, e.g., jump-starts, lockouts, etc. Provide other means of assistance as needed (room lockouts, escorts, information requests, transports, etc.).
  • Issue parking/moving violation tickets for motor vehicle infractions on campus.
  • Observe, report, initiate corrective action on any defects in the buildings, roadways, walkways, or any safety or fire safety violations that may pose a security or personal threat to students, faculty, staff, or visitors.
  • Performed security oversight, traffic control and crowd control at special events and campus activities.
Nazareth College - Campus Safety Communications Officer
City, STATE, 02/2012 - 02/2021
  • Followed established protocol regarding notification of campus personnel and patrons in event of emergencies.
  • Responded to emergency calls regarding illnesses, accidents and disturbances.
  • Managed building access control systems, including lock and unlock protocols with key control.
  • Dispatched radio messages to other officers and agents of campus.
  • Answered calls and complaints while providing community-oriented customer service to improve and enhance quality of life community-wide.
  • Investigated illegal or suspicious activities, using CCTV and access control systems, performing direct follow-up or reporting findings to appropriate senior personnel.
  • Supported positive relationships between the College and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
  • Recorded facts and prepared reports to document incidents and activities for later use in further investigations.
  • Act as the first point of contact within the Campus Safety office; greet all visitors and triaging questions and concerns.
  • Coordinate the updating of all campus events on a daily basis to ensure delivery of accurate and timely information.
  • Proficient knowledge of Simplex, Lenel, Omnigo and Report Exec Dispatch, DS Control Point CCTV, Colleague, Entrensik Informer, Informant, Mitel, Google Docs/Sheets, Word, Excel nd Security Escort
  • Have created job descriptions for hiring purposes
Nazareth College - Campus Safety Officer in Charge
City, STATE, 11/2008 - 02/2012
  • Enforced institutional rules, regulations and laws regarding student conduct to maintain safe campus.
  • Performed support functions and supervisory responsibilities for the Campus Safety Department.
  • Performed patrol duties, including patrol of campus buildings and grounds, responding to emergencies and enforcing the laws of New York State and the policies of Nazareth College.
  • Patrol campus in order to observe and report suspicious and/or criminal activities, respond to emergencies, document all incidents, and take appropriate actions.
  • Followed established protocol regarding notification of campus personnel and patrons in event of emergencies.
  • Performed security oversight, traffic control and crowd control at special events and campus activities.
  • Participated in emergency, evacuation and shelter drills to prepare for health or safety emergencies.
  • Assisted students, campus staff and visitors with safety escorts, and vehicle assists.
  • Rendered assistance to students, staff, faculty and other persons requiring first aid for physical injuries or medical crises.
  • Investigated illegal or suspicious activities, performing direct follow-up or reporting findings to appropriate senior personnel.
  • Protected motorists and pedestrians by providing traffic control at traffic accident scenes, congested areas, and special events.
  • Have a full understanding of all essential duties and operations of supervising a shift (enforcing college policies, the laws of New York state, incident documentation, investigations, medical emergencies, fire alarms, social unrest, response, assessment and providing clear communication with all staff and college personnel, patrol and documentation, fire safety, collaboration with other departments.

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Resume Overview

School Attended

  • Monroe Community College
  • SUNY Brockport

Job Titles Held:

  • Patrol Officer
  • Campus Safety Communications Officer
  • Campus Safety Officer in Charge

Degrees

  • Associate of Science
  • Some College (No Degree)

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