- , , 100 Montgomery St. 10th Floor
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Efficient and detail-oriented. Reliable and task-driven with a passion for patient care and customer satisfaction.
Excellent written and verbal communication skills.
Empathic listener and persuasive speaker.
Dynamic, results-oriented problem solver.
Enjoy working as a team member as well as independently.
Enjoy working with public and diverse populations.
Establish genuine rapport with prospects, clients and patients.
Strong interpersonal skills and positive work ethic.
Self-motivated and eager to learn.
Ability to multi-tasks many projects at once.
- Health promotion
- Equipment transportation
- Patient escorting
- Supplies delivery
- Equipment disinfection
- People skills
- Medical terminology
- Decision making
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- Critical thinking
- Service-oriented
- Verbal and written communication
- Computer literacy
- Microsoft word proficient
- PowerPoint proficient
- Cash handling
- Customer service
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Patient Transporter, 01/2022 to Current
Unc Health Care Systems – Smithfield, NC,
- Located and picked up hospital's requisitioned supplies from designated areas to transport supplies to assigned treatment areas.
- Assisted patients in moving out of beds, wheelchairs, stretchers or medical transport vans.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs and stretchers.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Comforted patients and families by offering support and encouragement.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Identified malfunctioning ambulatory equipment to report to appropriate department for repair or replacement.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Collaborated with CNAs, nurses and physicians to maintain stability during transport and facilitate event-free transport.
- Warmly greeted patients and visitors and made each feel welcome.
Cleaned, sanitized and moved hospital equipment.
- Responded to emergency situations to help with lifting and transporting patients.
- Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
Cashier, 11/2021 to 01/2022
The Tjx Companies, Inc. – Wylie, TX,
- Operated cash register, collected payments and provided accurate change.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Met high productivity standards in processing payments for customers.
- Learned roles of other departments to provide coverage and keep store operational.
- Scanned customer purchases and supported transactions to streamline sales process.
- Verified customer identification for alcohol or tobacco purchases.
- Answered customer quests, provided store information and escorted to desired store areas.
- Received payments for products and issued receipts.
- Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
- Promoted specific item options to drive sales and achieve add-on purchases.
Tier 1 Technical Support Advisor, 10/2017 to 11/2018
Foot Locker – Goldsboro, NC,
- Responded to support tickets within established timeframe to improve customer service.
- Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
- Kept customers informed about issue resolution progress and provided updated estimated times of resolution on ongoing basis.
- Assisted in technical support process refinement to improve customer service and support.
- Supported customers having data connectivity issues, assisting with troubleshooting steps and rebooting of hardware.
- Assisted end-users with software and hardware troubleshooting to determine causes of system malfunction.
- Backed up data each evening, helping alleviate lost information following malware incident.
- Assisted online users via live chat, web conference and phone to resolve issues related to software and system use and access.
- Provided assistance with troubleshooting iOS software.
- Transferred customers to proper advisors depending on customers needs.
- Set up appointments for repairs and replacements.
Cashier, 02/2017 to 01/2018
The Home Depot Inc – City, STATE,
- Operated cash register, collected payments and provided accurate change.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Met high productivity standards in processing payments for customers.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Helped with purchases, locating items and signing up for rewards programs.
- Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
- Learned roles of other departments to provide coverage and keep store operational.
- Scanned customer purchases and supported transactions to streamline sales process.
- Inspected items for damage and obtained replacements for customers.
- Answered customer quests, provided store information and escorted to desired store areas.
- Received payments for products and issued receipts.
- Promoted specific item options to drive sales and achieve add-on purchases.
- Assisted customers with account updates, new service additions and promotional offers.
- Increased sales by suggesting specific complementary items to customers.
- Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
High School Diploma: , Expected in 12/2012
Penn Foster High School - Scranton, PA,
GPA:
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