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patient transporter resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Looking for a new environment to enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.

Accomplishments
  • Recently won the 2021 Parkview Starburst “Sunshine” award for my teamwork and leadership skills.
Skills
  • Patient Care
  • Equipment and Instrument Sterilizatoin
  • Customer service and sales
  • Patient Assistance
  • Teamwork and Collaboration
  • Training and Development
Work History
Social Media Influencer, 09/2021 - Current
Rollins, Inc , ,
  • Gained a following of 16k+ in a six month period
  • Created, curated and managed published content for feed and stories across social media channels.
  • Maintained social media accounts by keeping content engaging, fresh, educational and entertaining.
  • Established credibility on social media and persuaded others by virtue of authenticity and reach.
  • Produced relevant product content to reach target customers.
  • Monitored and built social media following by maintaining solid online presence via community engagement.
  • Analyzed consumer usage patterns to identify trends and target key demographics.
Patient Transporter, 03/2015 - 02/2022
21St Century Oncology Macomb, MI,
  • (Weekend Lead) Supervises team of up to seven staff members.
  • Assists with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
  • Assists patients in moving out of beds, wheelchairs, stretchers or medical transport vans.
  • Analyzed patients' medical conditions to identify proper mode of transport.
  • Transports patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs and stretchers.
  • Wipes down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Maintains accurate logs of equipment deliveries and patient trips and submitted documentation at end of shift.
  • Collaborates with CNAs, nurses and physicians to maintain stability during transport and facilitate event-free transport.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Lifts or assist others to lift patients to move them on or off beds, surgical tables or stretchers.
  • Cleans , sanitizes and moves hospital equipment.
  • Responds to emergency situations to help with lifting and transporting patients.
  • Collects l
  • Couriers patients medications and drops off at laboratories.
  • Warmly greets patients and visitors and make each feel welcome.
  • Comforts patients and families by offering support and encouragement.
  • Maintains confidentiality of patient data and condition to safeguard health information.
  • Trains new team members by relaying information on company procedures and safety requirements.
  • Participates in cross-functional team-building activities.
  • Evaluates employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Unit Secretary, 02/2020 - 10/2021
Ardent Health Services Owasso, OK,
  • Organized paperwork such as charts and reports for office and patient needs.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Enhanced office productivity by handling high volume of callers per day.
  • Managed incoming calls and directed to appropriate department.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Customer Service Representative, 09/2011 - 03/2012
Altra Holdings, Inc. Columbia City, IN,
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Leveraged sales expertise to promote products and capitalized on upsell opportunities.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Responded to customer requests for products, services and company information.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
  • Recommended products to customers, thoroughly explaining details.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
  • Applied highly effective selling skills while properly engaging and presenting solutions to customers.
Cashier, 11/2010 - 08/2011
Goodwill Of North Georgia Cumming, GA,
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Collected and authorized payments of guests.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Used POS system to enter orders, process payments and issue receipts.
  • Performed cash, card and check transactions to complete customer purchases.
Education
High School Diploma: , Expected in 05/2011
-
La Junta Jr/Sr High School - La Junta, CO
GPA:
Status -
Certifications
  • First Aid/CPR Certified
  • MED badge

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Resume Overview

School Attended

  • La Junta Jr/Sr High School

Job Titles Held:

  • Social Media Influencer
  • Patient Transporter
  • Unit Secretary
  • Customer Service Representative
  • Cashier

Degrees

  • High School Diploma

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