Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Ambitious student pursuing nursing degree eager to contribute developed knowledge in patient transport role. Hard working and reliable, I am a fast learner who thrives in high pressure/ high stress environments by being quick on my feet and a natural leader. Adaptable and driven my strong work ethic and leadership skills enable me to succeed in team-based or individually motivated settings.

Skills
  • First Aid/CPR certified
  • Vital Signs
  • EKG
  • Covid 19 experience
  • Infection Control
  • Technological knowledge
  • Patient bedside care
  • Strong leadership abilities
  • Excellent communicator
  • Team player
  • Critical thinking
  • Fast learner
  • Supplies delivery
  • Patient escorting
  • Equipment transportation
  • Specimen collection
  • Patient lifting
  • Team management
Experience
Patient Transporter, 11/2019 - Current
Beacon Health System South Bend, IN,
  • Maintained all schedules by delivering patients safely and on time to procedure rooms.
  • Used two-way radio phone for communication, notifying hospital staff of any delays in transport.
  • Moved patients in and out of vehicles and lifted on and off beds, stretchers and wheelchairs.
  • Support and train new transporters on policies and safety measures, offering assistance with tasks as needed.
  • Facilitated best care by developing strong and trusting rapport with patient.
  • Cleaned, disinfected, and prepared rooms for incoming patients.
  • Assist patient care techs and nurses with various tasks such as assisting patients to commode, assisting patients safely to mode of transport, moving and or changing patients, taking care of personal belongings, changing and or stripping beds and helping patients settle into their room by providing them with their call bell, room telephone and any additional blankets and pillows to ensure maximum comfort.
  • Respond to all MRTs/codes.
  • Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Handled all delegated tasks, including working multiple shifts in the Emergency Department, performing equipment rounding and carrying out lab runs.
  • Pandemic experience, worked every day during COVID-19, helped boost moral of team members and continued to provide exceptional care and support to positive/PUI patients.
  • Checked wheelchair and stretcher functionality prior to patient pick up.
  • Picked up requested orders to move equipment and supplies to assigned treatment areas.
  • Communicated changes in patient conditions and other concerns to floor unit.
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
  • Recognized by management for providing exceptional patient care.
  • Recognized by management for reliability and trustworthiness.
  • Hand selected by management to serve as a dispatcher (shift manager).
  • Facilitated flow of patients through facility by accurately transferring and discharging patients in appropriate systems with TeleTracking.
  • Supervise team of 15 transporters, promoting positive work environment through effective communication, active engagement and hands-on assistance.
  • Create and monitor daily schedule for transporters which includes ensuring shifts are properly staffed, ensuring all breaks are given at appropriate intervals, jobs are delegated accordingly and fairly and proper equipment is taken.
  • Identify and correct performance and personnel issues to ensure patient satisfaction.
  • Field phone calls from all units of hospital including Ambulatory Campus.
  • Input data into spreadsheets and patient tracking system.
  • Expert knowledge of TeleTracking system.
Front End Manager, 08/2007 - 06/2019
New Leaf Community Markets, Inc. Hillsboro, OR,
  • Supervised team of 80 cashiers and 20 customer service associates, promoting positive work environment through effective communication, active engagement and hands-on assistance.
  • Conducted job interviews and employee performance evaluations with constructive feedback.
  • Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Maintained accurate bookkeeping of important files, managed cash flow of store, ran reports and delivered updates on occupancy and revenues to supervisor.
  • Resolved issues with cash registers, card scanners and printers.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Reconciled daily cash variance reports, tracking overages and shortages through compilation of summary reports.
  • Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
Teller, 01/2013 - 10/2014
Premier Federal Credit Union Charlotte - Ashley Rd, NC,
  • Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
  • Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
  • Met or exceeded sales goals by promoting bank products and services in every interaction.
  • Participated in sales incentive programs which increased knowledge of banking products and earned referrals.
  • Performed basic administrative tasks regarding banking products, including handling phone calls, inquiries and emails.
  • Balanced daily cash deposits and bank vault inventory with zero error rate.
  • Managed opening and closing times for main branch.
  • Delivered prompt, accurate and excellent customer service.
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Maintained confidentiality of bank records and client information.
Project Development Intern, 01/2012 - 11/2012
Sol Systems Washington, MN,
  • Organized corporate luncheons, dinners, conferences and special events.
  • Organized venues, budgets, guest lists, catering and event timelines.
  • Organized events for attendees to raise money and increase company awareness.
  • Assessed events planning services and related costs.
  • Communicated event timelines to stakeholders for on-time event execution.
  • Created invitations for fundraising events.
  • Attended and participated in industry events.
  • Hosted anywhere from 50-200 attendees during annual events.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Provided excellent service and attention to clients when face-to-face or through phone conversations.
  • Assisted department staff by answering phone calls and responding to emails.
  • Improved company's social media presence.
Education and Training
: Nursing , Expected in
-
Ocean County College - Toms River, NJ
GPA:

Nursing program prospective start Fall 2021

: Nursing, Expected in
-
Brookdale Community College - Lincroft, NJ
GPA:
  • 3.7 GPA
  • Dean's List Honoree
: Political Science, Expected in
-
Monmouth University - West Long Branch, NJ
GPA:
  • 3.4 GPA
  • Debate Team Member
  • Cheerleading squad
High School Diploma: , Expected in 06/2009
-
Howell High School - Farmingdale, NJ
GPA:
  • High Honor Roll during all 4 years
  • Peer Leadership Member
  • Cheerleading squad
Accomplishments
  • AED Tiffany Heart for use of AED in a life saving event.
  • Partners in Caring Initiative with General Mills 2011, 2012, 2013 - pictured on General Mills Cheerios Box.
  • Centrastars (2) for exceptional work ethic and quick adaptation to management role.
  • Deans List Brookdale Community College.
Certifications
  • BLS with CPR and Heimlich Maneuver
  • OSHA
  • Safe Lifting
  • Microsoft Office Specialist (MOS)

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Resume Overview

School Attended

  • Ocean County College
  • Brookdale Community College
  • Monmouth University
  • Howell High School

Job Titles Held:

  • Patient Transporter
  • Front End Manager
  • Teller
  • Project Development Intern

Degrees

  • Some College (No Degree)
  • Some College (No Degree)
  • High School Diploma

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