Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Sociable Patient Transporter with expertise in disable transport. Effective verbal and written communication skills. Transports patients to and from various department locations via stretcher or wheelchair. Provides directional information to guests and visitors and patient location to patient's family members and guests.

Team-oriented time efficient professional able to work well in collaborative environments and generate consistent personal sales accomplishments. Bringing 9 years' experience in retail settings, including 6 years in healthcare and 5 years in hands on customer service specialty departments. Adept at navigating [Software] and POS platforms.

Upbeat, customer-focused Sales Associate environments. Flexible and approachable, with strong organizational and time management skills. Able to deliver memorable guest experience through welcoming interactions and extensive product knowledge.

Motivated retail professional with strong sales, customer service and problem-solving abilities. Skilled at selling [Product or Service] and able to learn new information quickly to maximize contributions and respond to changing customer preferences. Desire to apply expertise to new role with a devoted company and make lasting positive impact on business operations.

Responsible and friendly able to make customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.

Organized Sales Administrative Assistant offering excellent planning, problem-solving and communication skills. Supporting high-performance sales teams in identifying customer needs and delivering solutions. Strong verbal and written communication skills to document sales activities.

Motivated to apply education and consistently abilities to enhance bussiness operations. Eager to learn new skills and advance knowledge with hands-on experience.

with talent for engaging well without others and sealing the deal .Strong knowledge of people/ customerservice and Communicative and team-oriented with proficiency in Softwear Proven history of fostering to meet team, individual and management objectives.

Well-organized with demonstrated knowledge of healthcare procedures and administrative operations in map certification as well as environments. Experienced with insurance forms, charts and other business correspondence. Successfully learned serve

Skilled knowledgeable about sawmill operations and safety procedures. Experienced working with team members to move materials, make cuts and sort finished products for . Organized, systematic and hardworking with service-oriented nature.

People-oriented Team Leader effective at successfully executing new initiatives. Ensures workplace culture is consistent with the organization's mission and values.

Focused Team Leader bringing background in management. Adept at reviewing team analytics and devising improvement strategies to increase productivity. Skilled coach and trainer committed to helping employees reach maximum potential.

  • Medical documentation
  • Specimen collection
  • Equipment disinfection
  • Patient escorting
  • Inventory management
  • Customer service
  • Problem resolution
  • Relationship development
  • Team building
  • Organization
  • Team management
  • First Aid/CPR
  • Communications
02/2020 to 05/2020 Patient Transporter Medstar Research Institute | Hollywood, MD,
  • Checked wheelchair and stretcher functionality prior to patient pick up.
  • Maintained all schedules by delivering patients safely and on time to procedure rooms.
  • Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
  • Picked up requested orders to move equipment and supplies to assigned treatment areas.
  • Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
  • Administered personal nursing assistance in pre- and post-operative situations.
  • Performed site evaluations, customer surveys and team audits.
  • Handled all delegated tasks, including physical and no physical work requirements .
08/2018 to 02/2020 Clinical Associate Icon | Hickory, NC,
  • Used individualized instruction techniques to educate students on patient observation, assessment, decision-making and health teaching.
  • Delegated patient assignments to students based on individual learning needs and patient assessments.
  • Held clinical simulation projects and provided each student with individual feedback.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Documented activities and recorded information in EMR system.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Kept instruction up-to-date by improving instructional materials, ordering equipment and supplies and using learning modalities such as instructional technology.
  • Upheld patient safety standards by supervising students during medication administration.
  • Efficiently managed daily operations by delivering laboratory instruction, curriculum implementation, student advisement and continuous improvement of industry best practices.
01/2016 to 07/2017 Customer Services Ihealth Labs | Sunnyvale, CA,
  • Applied product, industry and market knowledge to develop customized recommendations for individual customer needs.
  • Evaluated trends in customer service issues to analyze complaints and identify opportunities for improvement.
  • Reviewed customer interactions and activity reports to identify and address concerns.
  • Handled customer billing errors by researching issues in system and asking detailed questions.
  • Monitored reservations to track incoming parties and special events.
  • Explained and pointed out property details to patrons, including dining areas, pool, spa and fitness center.
  • Secured guest valuables in main safe or individual boxes.
  • Arranged special accommodations for guests to maintain optimal satisfaction
  • Balanced accounts and conducted nightly audits to keep bookkeeping current.
  • Posted room charges such as food, liquor and telephone calls based on individual customer actions.
  • Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Upsold additional products and services enhancing value of previous customer purchases and driving revenue growth.
02/2014 to 03/2016 Clinical Assistant Salem Hospital | City, STATE,
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Used software to process patient payments and update accounts.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Interacted closely with practitioners, nurses and patients and used effective interpersonal, active listening and communication skills.
  • Provided high level of support to stressed patients prior to procedures, offering comfort and listening ear.
  • Entertained patients with collaborative activities including games, reading and group engagements to promote social interactions and increase overall well-being.
  • Recorded vital signs and medical history for patients each .
  • Administered vaccines and performed blood draws for average of 8 patients per day.
  • Kept eye on supplies for both front office and examination rooms, restocking items several times per shift.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Education and Training
Expected in 05/2012 High School Diploma | Salem Highschool , Salem, Ma GPA:
  • Completed professional development and graduated with a scholarship as well as letter from lynn mayor
  • Played basket ball, involved in theatre, track hurdle jump
  • Involved in social groups and participated in school functions
Expected in 02/2016 Certified Nurse Assistant / Home Health Aide | Nursing Aide America Redcross , Peabody , Ma GPA:
  • Honor Roll graduated top of my class and earned a nursing pin
  • Major in nursing
  • Completed coursework in 4 weeks and graduated high levels
Expected in 02/2014 Pharmacy Technician | Pharmacy Northshore Community College , Beverly , Ma GPA:
  • Honor Roll 2014
  • Major in pharmacy
  • 4.0 GPA
  • Learned a variety of 500 medications in order to graduate
  • Completed the (PTCB) exam

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School Attended

  • Salem Highschool
  • America Redcross
  • Northshore Community College

Job Titles Held:

  • Patient Transporter
  • Clinical Associate
  • Customer Services
  • Clinical Assistant


  • High School Diploma
  • Certified Nurse Assistant / Home Health Aide
  • Pharmacy Technician

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