Patient Service Representative Pt Aide Resume Example

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Professional Summary

Results-driven college graduate with years of customer service experience in healthcare environment. Strong patient relations skills and ability to resolve conflicts, and provide superior patient care. Years of work experience involving patient care and health services. Strong planning, problem solving and communication skills looking to apply it as a Pharmacy student and future Clinical Pharmacist.

Work History
WorldWise Tutoring - Education Assistant
City, STATE, 08/2021 - Current
  • Responsible for management of education accreditation, program development, and continuing education credits.
  • Reviewed and processed applications for Sterile IV Compounding, Joint Provider and Local Chapter Education.
  • Manages annual seminar events and coordination of activities for Alcalde and TSHP members.
Illinois Bone And Joint Institute - Testing Specialist/Data Entry
City, STATE, 04/2021 - Current
  • Entered research data into REDcap database with speed and accuracy.
  • Organized, sorted research datas into appropriate files and compartment for data entries
  • Compiled and verified accuracy and sorting information to prepare source data for computer entry.
Nurturing Wisdom Tutoring - Academic and Test Prep Tutor
City, STATE, 08/2020 - 08/2021
  • Part of Educate. Radiate. Elevate non-profit program that provided quality and personalized education to underserved K-12 students in low income communities at no cost.
  • Tutored students in math, science, history, and other high school courses as needed. Worked with kids who has learning disabilities such as ADHD, dyslexia, reading/decoding difficulties.
GreenPath Pharmacy - Non-Sterile Compounding Pharmacy Technician
City, STATE, 08/2017 - 01/2019
  • Responsible for following proper procedure and maintenances of compounding equipment such as mortar and pestle, capsule machine, ointment mills, and weighting scale.
  • Performed measurement such as counting/pouring/mixing/weighing/ affixing labels/taping to ointment/cream bottles, vials, and mixing of active ingredients as necessary for patients.
CVS Pharmacy - Lead Pharmacist Technician
City, STATE, 11/2009 - 07/2017
  • Responsible for handling prescriptions from customers and doctors, as well as providing customer service through phone calls, drive-thru, and drop off
  • Trained new technicians to provide excellent customer service
  • Also assisted pharmacists with inventories, insurance claims, and maintaining functionality of pharmacy
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
The University of Texas At Austin Austin, TX, Expected in 05/2026 Doctor of Pharmacy, PharmD : - GPA :

Incoming P1, Class of 2026

The University of Texas At Austin Austin, TX, Expected in 12/2013 Bachelor of Science : Human Development and Family Sciences - GPA :

Extracurricular Activities

  • Treasurer of Vietnamese Student Association
  • Secretary of Pre-Pharmacy Association

Honors and Awards

  • Dean's List [Fall 2012, Spring 2013, Fall 2013]
  • GPA: 3.42
  • Top 10% Scholarship


Pharmacy Technician License/Registration - Texas State Board of Pharmacy

  • License Number: 181605

Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB)

  • Certification Number: 570107010241190

First Aid Certified

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Resume Overview

School Attended
  • The University of Texas At Austin
  • The University of Texas At Austin
Job Titles Held:
  • Education Assistant
  • Testing Specialist/Data Entry
  • Academic and Test Prep Tutor
  • Non-Sterile Compounding Pharmacy Technician
  • Lead Pharmacist Technician
  • Doctor of Pharmacy, PharmD
  • Bachelor of Science