* More than 2 years successful experience in customer service and support with recognized strengths in account maintenance, problem-solving, sales staff support, and possess solid computer skills.
* Excellent working knowledge using both Microsoft Excel and Microsoft Word.
* A team player that is excited to work with others at solving customer issues, and completing all task.
Patient Service Representative, 02/2013
to Current Mira Med Revenue Group – Lombard,
I work for Lawrence And Memorial Hospital in New London,CT.
I inform patients of dates of service, and services that were renderred.
I help patients contact their physician.
I Help patients apply for financial assistance.
I Bill patients medical insurance and take credit card and check payments over the phone.
Customer Service Representative, 03/2012
to 12/2012 Downers Grove,
I Quickly and effectively solve customer challenges.
I Deal with over 2 collection agencies and handle customer violations.
I Take credit card payments over the phone.
I activate customers I-pass, and update customers accounts.
Customer Service Representative, 04/2011
to 03/2012 Sears – North Riverside,
Skillful with the cash register.
Take credit card payments.
diploma: May 2010 Proviso East High School -
I have been trained on the HIPAA Law.