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patient service representative call float resume example with 11+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Administration | Procurement | Supply Chain Technical Skills & Proficiencies Passionate and highly motivated recent graduate who is ready to apply practical experience and theoretical knowledge acquired from an extensive academic background. Academic background includes a Bachelors of Science in Business Administration with a Specialization in Supply Chain Management from Central Washington University. I possess a strong work ethic and desire to constantly further develop my knowledge and perfect my skills. Highly organized & dependable, Creative resourceful & flexible, Detail oriented, highly adaptable to change, Consciences self-starter, Skilled at synthesizing editing & presenting information. Great at effectively managing and completing multiple projects at once before the deadline. Written and verbal fluency in English and Arabic. SAP, ERP systems & manufacturing Quality control & Assurance Strategic planning Inventory management Risk management Business development Research & data collection Business planning Process reengineering & improvement Negotiations Team motivation Deadline management Organization & prioritization Interpersonal communication Oracle business intelligence enterprise edition (OBIEE)
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
06/2016 to Current
Patient Service Representative call float Sears , ,
  • Managing multiple doctor's schedules at a time as well as flexibility to cover sick calls.
  • Managing startup projects, Patient Interactions and Relations, communicate with other facilities, clinic staff and providers regarding coordination of patient care.
  • Fulfillment of patient's needs as well as completion of financial transactions and payments.
  • Accurately collect, record and ensure distribution of information to appropriate staff via computer/ manually.
  • Perform scheduling and recording activities, often simultaneously, in support of patients and staff.
  • May be required to float to other department/physician office sites as needed on short notice and ability to provide coverage at specialty clinics with little to no training.
  • Follow-up, coordinate, receive and input documentation and values while accurately completing patient care records.
06/2012 to 06/2017
Consultative Sales Associate Sears, Everett WA & Lynnwood WA , ,
  • Exceeds associate performance standards and sales quotas by 20%, managing and ordering inventory.
  • Customer interactions & relations, Fulfillment of customer requirements, Completion of financial transactions & payments, Initiate delivery requests.
  • Grievance resolution & problem solving, researching identifying & resolving issues.
  • Understands website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store.
  • Processes customer transactions in the POS system, including sales, returns and exchanges in accordance with authorized procedures.
  • Completes required training in the expected timeframe, and participates in ongoing learning opportunities.
  • Partners with other selling and sales support associates to provide superior customer service.
  • Uses basic internet navigation to access and print information and reports.
03/2010 to Current
Licensed Childcare Provider Love & Care Daycare City, STATE,
  • Watching 5+ children at a time, Verifying appropriate care items, Time management & multitasking, Co-creation & implementation of daily curriculum, Application of individual schedules for each child.
  • Discover signs of emotional/developmental troubles in children and discuss these with parents.
  • Keep records of every child, including day by day observations and information regarding activities, meals served, and medicine administered.
  • Organize activities and implement s curriculum that allows children to learn and explore their interests.
  • Develop schedules and routines to ensure that children have enough physical activity, rest, and playtime.
  • Supervise and monitor the safety of children in their care.
Education and Training
Expected in June 2017 to to
Bachelors of Science: Business Administration Supply Chain Management
Central Washington University - ,
GPA:
Business Administration Supply Chain Management 3.4 Procurement & Global Supply Management Operations Logistics & Transportation Human Resource Management Legal Business Environment Marketing Concepts Financial & Managerial accounting Micro & Macroeconomics Computer fundamentals Strategic Management Supply Chain Strategy Design portfolio Public speaking Precalculus Statistics Finance Physics
Skills
basic, customer service, delivery, documentation, Finance, Financial, Human Resource Management, internet navigation, inventory, Legal, Logistics, Managing, Managerial accounting, Marketing, access, office, multitasking, navigation, patient care, Physics, POS, problem solving, Processes, Procurement, Public speaking, recording, researching, safety, selling, sales, sales support, scheduling, Statistics, Strategy, Strategic Management, Supply Chain, Time management, Transportation, website
Activities and Honors

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Resume Overview

School Attended

  • Central Washington University

Job Titles Held:

  • Patient Service Representative call float
  • Consultative Sales Associate
  • Licensed Childcare Provider

Degrees

  • Bachelors of Science

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