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Patient Service Representative Resume Example

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PATIENT SERVICE REPRESENTATIVE
Professional Summary

Dedicated, Resourceful and Hardworking Patient Service Representative motivated to maintain patient satisfaction and contribute to company success. 

Licenses

CPR Certification

HIPPA

OSHA

Skill Highlights
  • Fast Learner
  • Attention to details
  • Trustworthy Companion
  • Committed team player

  • Efficient and reliable team player
  • Highly dependable
Professional Experience
05/2015 to Current
Patient Service Representative Triwest Healthcare Alliance - Honolulu, Hawaii
  • Key enters data into Triwest medical management system
  • Receives and prepares authorizations for appointing 
  • Contact net work providers to appoint veteran for care out in the community
  • Protects the privacy of health care information of the Veteran when using or disclosing Protected Health Information
  • Review and Receive medical information completeness in accordance to the VA and Triwest policies
  • Fully documenting everything we collect from the provider or veteran contact
  • Providing excellent customer service when appointing with the provider and veteran
09/2009 to Current
Medical AssistantMina Ganapathy, MD & Tamar Hoffmann, MD - Honolulu, Hawaii

  • Maintaining accurate records of patient care, condition, progress and concerns.
  • Monitor vital signs, such as blood pressure and pulse.
  • Change sterile dressings.
  • Obtaining information about clients' medical history, drug history, complaints and allergies.
  • Schedule appointments.
  • Perform clerical duties, such as word processing, data entry, answering phones and filing.
  • Monitor expiration of medical supplies and medications.
  • Prepare patient rooms prior to their arrival.Support duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Help physicians examine and treat patients by assisting with instruments, injections and suture removal.
  • Assist patients with multiple chronic diagnoses, including COPD and asthma.
  • Support patients with customized patient teaching tools.
  • Prepare for HIPAA reviews, ensuring required brochures and pamphlets were available to patients in all clinics.
  • Clean and sterilize instruments and disposed of contaminated supplies.
09/2008 to 08/2009
Medical AssistantKamal Ummed, MD Hematology/Oncology Associates - Honolulu, HI
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Monitored vital signs, such as blood pressure and pulse.
  • Obtained information about clients' medical history, drug history, complaints and allergies.
  • Scheduled appointments.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Prepared patient rooms prior to their arrival.Support duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
10/2007 to 08/2008
Medical AssistantNiranjan Rajdev, MD Hematology/Oncology Associates - Honolulu, HI
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Monitored vital signs, such as blood pressure and pulse.
  • Obtained information about clients' medical history, drug history, complaints and allergies.
  • Scheduled appointments.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
09/2007 to 10/2007
Medical AssistantBenton Chun, MD - Honolulu, Hawaii
  • Read and recorded temperature, pulse and respiration.
  • Prepared patient rooms prior to their arrival.
  • Collected urine samples.
  • Support duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Performed routine tests such as urine dip stickMaintained a clean, orderly and well-stocked environment.
01/2006 to 09/2007
Medical AssistantCarl Morton, MD - Honolulu, Hawaii
  • Read and recorded temperature, pulse and respiration.
  • Prepared patient rooms prior to their arrival.
  • Collected urine samples
  • Helped physicians examine and treat patients by assisting with instruments, injections and suture removal.

Education and Training
2005
Associate of Applied Science: Medical AssistantHeald College - Honolulu, HI

Medical Assistant

Skills
data entry, Excellent interpersonal skills ,Compassionate and trustworthy team player, Detail-oriented
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Resume Overview

Companies Worked For:

  • Triwest Healthcare Alliance
  • Mina Ganapathy, MD & Tamar Hoffmann, MD
  • Kamal Ummed, MD Hematology/Oncology Associates
  • Niranjan Rajdev, MD Hematology/Oncology Associates
  • Benton Chun, MD
  • Carl Morton, MD

School Attended

  • Heald College

Job Titles Held:

  • Patient Service Representative
  • Medical Assistant

Degrees

  • Associate of Applied Science : Medical Assistant

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