Patient Service Representative Resume Example
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PATIENT SERVICE REPRESENTATIVE
Professional Summary
Dedicated, Resourceful and Hardworking Patient Service Representative motivated to maintain patient satisfaction and contribute to company success.
Licenses
CPR Certification
HIPPA
OSHA
Skill Highlights
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Professional Experience
05/2015 to Current
Patient Service Representative Providence Health & Services - Lake Oswego , OR
- Key enters data into Triwest medical management system
- Receives and prepares authorizations for appointing
- Contact net work providers to appoint veteran for care out in the community
- Protects the privacy of health care information of the Veteran when using or disclosing Protected Health Information
- Review and Receive medical information completeness in accordance to the VA and Triwest policies
- Fully documenting everything we collect from the provider or veteran contact
- Providing excellent customer service when appointing with the provider and veteran
09/2009 to Current
Medical AssistantSt Mary's Health System - Brewer , ME
- Maintaining accurate records of patient care, condition, progress and concerns.
- Monitor vital signs, such as blood pressure and pulse.
- Change sterile dressings.
- Obtaining information about clients' medical history, drug history, complaints and allergies.
- Schedule appointments.
- Perform clerical duties, such as word processing, data entry, answering phones and filing.
- Monitor expiration of medical supplies and medications.
- Prepare patient rooms prior to their arrival.Support duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Help physicians examine and treat patients by assisting with instruments, injections and suture removal.
- Assist patients with multiple chronic diagnoses, including COPD and asthma.
- Support patients with customized patient teaching tools.
- Prepare for HIPAA reviews, ensuring required brochures and pamphlets were available to patients in all clinics.
- Clean and sterilize instruments and disposed of contaminated supplies.
09/2008 to 08/2009
Medical AssistantSt Mary's Health System - Portland , ME
- Maintained accurate records of patient care, condition, progress and concerns.
- Monitored vital signs, such as blood pressure and pulse.
- Obtained information about clients' medical history, drug history, complaints and allergies.
- Scheduled appointments.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Prepared patient rooms prior to their arrival.Support duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
10/2007 to 08/2008
Medical AssistantSt Mary's Health System - Hampden , ME
- Maintained accurate records of patient care, condition, progress and concerns.
- Monitored vital signs, such as blood pressure and pulse.
- Obtained information about clients' medical history, drug history, complaints and allergies.
- Scheduled appointments.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
09/2007 to 10/2007
Medical AssistantSt Mary's Health System - Merrimack , NH
- Read and recorded temperature, pulse and respiration.
- Prepared patient rooms prior to their arrival.
- Collected urine samples.
- Support duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Performed routine tests such as urine dip stickMaintained a clean, orderly and well-stocked environment.
01/2006 to 09/2007
Medical AssistantSt Mary's Health System - Poland , ME
- Read and recorded temperature, pulse and respiration.
- Prepared patient rooms prior to their arrival.
- Collected urine samples
- Helped physicians examine and treat patients by assisting with instruments, injections and suture removal.
Education and Training
2005
Associate of Applied Science: Medical AssistantHeald College - City, State
Medical Assistant
Skills
data entry, Excellent interpersonal skills ,Compassionate and trustworthy team player, Detail-oriented
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Resume Overview
School Attended
- Heald College
Job Titles Held:
- Patient Service Representative
- Medical Assistant
Degrees
- Associate of Applied Science : Medical Assistant
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