Experienced Healthcare team member proficient in biological specimen collection, mobility assistance and emergency situation management. Demonstrated strengths in building relationships, prioritizing tasks and managing time effectively. Hardworking and dedicated with HHA/PCA certification.
Assisted doctors, nurses and support staff with preparation for and conducting patient procedures.
Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
Supported nurses in daily patient care activities by taking vital signs, documenting patient observations, [Action] and [Action].
Recorded observations and baseline measurements to maintain accurate medical records.
Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
Improved patient care, safety and compliance by partnering with nurses.
01/2015 to 02/2021
CaregiverWalker Methodist – Maple Grove, MN,
Assisted with meal planning to meet nutritional plans.
Monitored vital signs and medication use, documenting variances and concerning responses.
Helped clients with personal needs from exercise to bathing and personal grooming.
Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
Coordinated with doctors and registered nurses to develop care plans for patients.
Transported patients to and from medical, dental and personal care appointments.
Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
Fostered independence in disabled individuals while closely monitoring safety at all times.
Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
Improved patient outlook and daily living through compassionate care.
Fostered relationship with client, providing companionship and counseling.
Facilitated best care by developing strong and trusting rapport with patient.
Maintained clean and well-organized environment to promote client happiness and safety.
Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
Planned and prepared nutritious meals and snacks to meet special client diets such as diabetic, low sodium and high protein.
Directed patients in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Engaged client in physical and mental activities to sustain quality of life.
Coordinated and administered medications and organized healthcare appointments to maintain optimal client health.
05/2015 to 01/2019
ManagerConsolidated Communications – Raymond, ME,
Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
Trained employees on additional job positions to maintain coverage of roles at all times.
Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
Recruited and hired qualified candidates to fill open positions.
Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
Assigned tasks to associates to fit skill levels and maximize team performance.
Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
Greeted and encouraged feedback from customers to implement in-store operational changes.
Assessed, optimized and elevated operations to target current and expected demands.
Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Education and Training
Expected in
Associate of Science: Nursing Nassau Community College - Garden City, NY GPA:
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