the management of the front desk team members, as well as the facility's
call center team.
electronic patient records with the use of Centrix software.
and update health insurance in accordance with HIPAA regulations.
accountability for recording/posting payments received by patients and updating
all financial transactions.
maintain patient schedules that consist of various healthcare
for providing a weekly schedule for all team members to include all clinic
Evaluated patient care procedural changes for effectiveness.
Carefully selected, developed and retained qualified staff, as well as trained new staff members when needed.
Served as liaison between management, clinical staff and patients.
Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff as needed.