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Patient Relations Coordinator Resume Example

Resume Score: 80%

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PATIENT RELATIONS COORDINATOR
Professional Summary
Sales and Customer Service Professional. Successful at improving customer retention rates and growing revenue. Organized, motivated and hardworking.
Skills
  • Goal-oriented
  • Positive and friendly
  • Excellent work ethic
  • Self-motivated
  • Highly competitive

  • Customer service
  • people-oriented
  • Multi-tasker

Work History
Patient Relations Coordinator, 01/2011 to 06/2013
The Skin Center Medical Spa – Pittsburgh, PA
      • Documented all Patient inquiries and comments thoroughly and quickly.
      • Responded daily to 30-40 patients questions and inquiries via email.
      • Scheduled Medspa and Cosmetic appointments for 4 Offices.
      • Confirmed appointments for 2 Departments
      • Receptionist: 35 Line system with three locations. Directed the calls to the proper employee and answered questions in a timely fashion, while quickly determining their needs.
      • Interacted with providers and other medical professionals.

Account Executive, 03/2009 to 10/2010
Ogden Directories – Mcmurray, PA
        • Created sales contacts with on- and off-premise accounts.
        • Exceeded team sales goals by 30% in 6 months.
        • Trained peers and management team on sales support proceedures.
        • Consistently exceeded monthly sales quotas by more than 40% by pursuing leads and expanding the prospect list.
        • In the top 5% of sales representatives.
Account Sales , 01/2001 to 01/2005
Yellow Book – Pittsburgh, PA

  • Negotiated prices, terms of sale and design.
  • Developed and implemented creative, cost effective programs which increased client retention rates by 40% compared to the prior year.
  • Generated new clients by cold calling and door to door sales.
  • Created sales contacts with on and off accounts.
  • Lead for Sales Training sessions
  • Exeeded teasales goals by 50%
  • Awarded Outstanding sales associate of the year.

Education
Associate of Arts: Business Administration/Management, University of California-Los Angeles - Los Angeles, CA
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • The Skin Center Medical Spa
  • Ogden Directories
  • Yellow Book

School Attended

  • University of California-Los Angeles

Job Titles Held:

  • Patient Relations Coordinator
  • Account Executive
  • Account Sales

Degrees

  • Associate of Arts : Business Administration/Management ,

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