patient registration representative resume example with 4+ years of experience
Jessica Claire
- , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- :
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Skills
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Experience
Patient Registration Representative, 03/2021 to Current
Blessing Health System – Macomb, IL,
Blessing Health System – Macomb, IL,
- Screened patients before and during admissions processes.
- Updated patient demographic information to prevent treatment and recordkeeping errors.
- Registered patients using proper data entry procedures and fully compliant ICD-10 and CPT codes.
- Verified insurance and collected critical data elements to properly identify and bill patients.
- Greeted visitors and established purpose of visit to complete check-in procedure quickly.
- Collected and processed copayments and out-of-pocket charges.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Answered daily phone calls to schedule appointments and address patient inquiries.
- Helped patients complete paperwork and explained processes and procedures.
- Assisted with hospital admissions and paperwork.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Communicated with patients to gather intake data and verify chart information.
- Coordinated office schedules for new patients, diagnostic assessments and procedures.
- Managed incoming telephone calls, including taking messages and directing callers to personnel.
- Updated patient financial information to promote accurate record keeping.
Pharmacy Technician, 01/2020 to 03/2021
Encompass Health Corp. – Columbus, NC,
Encompass Health Corp. – Columbus, NC,
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Interpreted and processed medication orders under supervision of pharmacist.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Prepared prescription transfers to other pharmacies.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Maintained clean and organized pharmacy shelving and work areas.
- Verified patients' identities at pickup to prevent sale of wrong medications.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Established and updated patient profiles, medications and insurance details.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Received, reviewed, dispensed and labeled prescriptions daily.
- Entered patient and medication information to generate prescription labels.
- Verified labeled prescriptions using 8-point check system to maintain accuracy and efficiency.
Boys&Girls Club, 12/2018 to 01/2020
Lowe's – Fenton, MO,
Lowe's – Fenton, MO,
- Answer telephone as needed.
- Greet members,parents and visitors as they enter the building.
- Assist in signing members in and out of building.
- Assist and lead group activities.
- Disseminate information to parents and members as needed.
- Monitor members and activities within the program area.
- Participate in and initiate games within members.
- Planned, implemented, supervised and evaluated activities, ensured safety, positive values, and ethical behavior.
- Ensured all activities were organized and conducted in a professional manner and provided guidance and role modeling to members.
Cashier, 07/2016 to 08/2018
AlliyahIngles – City, STATE,
AlliyahIngles – City, STATE,
- Operated cash register, collected payments and provided accurate change.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Processed sales transactions to prevent long customer wait times.
- Worked closely with front-end staff to assist customers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Assisted with purchases, locating items and signing up for rewards programs.
- Inspected items for damage and obtained replacements for customers.
- Verified customer identification for alcohol or tobacco purchases.
- Received payments for products and issued receipts.
Education and Training
High School Diploma: , Expected in 05/2018 Manchester High School - Manchester, GA
Dalton State College - Dalton, GA
CERTIFICATE oF COMPLETION: ADULT CPR/AED, Expected in 02/2020 Dalton State College - Dalton, GA
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Resume Overview
School Attended
- Manchester High School
- Dalton State College
- Dalton State College
Job Titles Held:
- Patient Registration Representative
- Pharmacy Technician
- Boys&Girls Club
- Cashier
Degrees
- High School Diploma
- Some College (No Degree)
- CERTIFICATE oF COMPLETION
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