Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Summary
- Motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Skills
- Critical Thinking
- Cash Handling
- Adaptable and Flexible
- Problem-Solving
- Patient Eligibility Requirements
- Medical Records Verification
- Relationship Building
- Organization and Time Management
- Verbal and Written Communication
- HIPAA Compliance
- Customer Service
Education and Training
Keiser University Sarasota, FL, Expected in 05/2022 – – Associate of Science : Radiologic Technology - :
Richmond Heights Secondary School Richmond Heights, OH Expected in 06/2009 – – High School Diploma : - :
Experience
R1 Revenue Cycle Management - Patient Registration Rep
Rhinelander, WI, 04/2018 - 04/2022
Rhinelander, WI, 04/2018 - 04/2022
- Assist patient through the registration process
- Introducing the patient to the facility in a manner designed to reduce patient anxiety
- Works with other departments
- Serves as a liaison for patients, family of patients, hospital management
- Ensure patient satisfaction, experience, and quality of services are maintained
- Verified insurance and collected critical data elements to properly identify and bill patients.
- Updated patient demographic information in AMPFM to prevent treatment and recordkeeping errors.
- Collected and processed copayments and out-of-pocket charges using Health Pay 24.
- Updated patient financial information to promote accurate record keeping.
- Assisted with hospital admissions and paperwork.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Helped patients complete paperwork and explained processes and procedures.
Bass Pro Shops - Customer Service Staff
Kalispell, MT, 04/2014 - 04/2018
Kalispell, MT, 04/2014 - 04/2018
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Issue receipts, refunds, credits, or change due to customers.
- Assist customers by providing information and resolving their complaints.
- Greet customers entering establishments.
- Answer customers' questions and provide information on procedures or policies.
- Sell tickets and other items to customers.
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Assist with duties in other areas of the store, such as bagging and carrying out customers' items.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Sort, count, and wrap currency and coins.
- Cash checks for customers.
- Pay company bills by cash, vouchers, or checks.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, and refunds
Bass Pro Shops - Cashier/Customer Service
Reno, NV, 11/2012 - 02/2014
Reno, NV, 11/2012 - 02/2014
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Issue receipts, refunds, credits, or change due to customers.
- Assist customers by providing information and resolving their complaints.
- Greet customers entering establishments.
- Answer customers' questions and provide information on procedures or policies.
- Sell tickets and other items to customers.
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Assist with duties in other areas of the store, such as bagging and carrying out customers' items.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Sort, count, and wrap currency and coins.
- Cash checks for customers.
- Pay company bills by cash, vouchers, or checks.
- Counted tills at end of shift and balanced and reconciled register, reflecting financial discrepancies, and refunds
Marc's Stores - Cashier/Customer Service
City, STATE, 06/2008 - 07/2011
City, STATE, 06/2008 - 07/2011
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Issue receipts, refunds, credits, or change due to customers.
- Assist customers by providing information and resolving their complaints.
- Greet customers entering establishments.
- Answer customers' questions and provide information on procedures or policies.
- Sell tickets and other items to customers.
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Assist with duties in other areas of the store, such as bagging and carrying out customers' items.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- · Sort, count, and wrap currency and coins.
- · Cash checks for customers.
- · Pay company bills by cash, vouchers, or checks.
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Resume Overview
School Attended
- Keiser University
- Richmond Heights Secondary School
Job Titles Held:
- Patient Registration Rep
- Customer Service Staff
- Cashier/Customer Service
- Cashier/Customer Service
Degrees
- Associate of Science
- High School Diploma
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