Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
  • Motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Skills
  • Critical Thinking
  • Cash Handling
  • Adaptable and Flexible
  • Problem-Solving
  • Patient Eligibility Requirements
  • Medical Records Verification
  • Relationship Building
  • Organization and Time Management
  • Verbal and Written Communication
  • HIPAA Compliance
  • Customer Service
Education and Training
Keiser University Sarasota, FL, Expected in 05/2022 – – Associate of Science : Radiologic Technology - GPA :
Richmond Heights Secondary School Richmond Heights, OH Expected in 06/2009 – – High School Diploma : - GPA :
Experience
R1 Revenue Cycle Management - Patient Registration Rep
Rhinelander, WI, 04/2018 - 04/2022
  • Assist patient through the registration process
  • Introducing the patient to the facility in a manner designed to reduce patient anxiety
  • Works with other departments
  • Serves as a liaison for patients, family of patients, hospital management
  • Ensure patient satisfaction, experience, and quality of services are maintained
  • Verified insurance and collected critical data elements to properly identify and bill patients.
  • Updated patient demographic information in AMPFM to prevent treatment and recordkeeping errors.
  • Collected and processed copayments and out-of-pocket charges using Health Pay 24.
  • Updated patient financial information to promote accurate record keeping.
  • Assisted with hospital admissions and paperwork.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Helped patients complete paperwork and explained processes and procedures.
Bass Pro Shops - Customer Service Staff
Kalispell, MT, 04/2014 - 04/2018
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Greet customers entering establishments.
  • Answer customers' questions and provide information on procedures or policies.
  • Sell tickets and other items to customers.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Assist with duties in other areas of the store, such as bagging and carrying out customers' items.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Sort, count, and wrap currency and coins.
  • Cash checks for customers.
  • Pay company bills by cash, vouchers, or checks.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, and refunds
Bass Pro Shops - Cashier/Customer Service
Reno, NV, 11/2012 - 02/2014
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Greet customers entering establishments.
  • Answer customers' questions and provide information on procedures or policies.
  • Sell tickets and other items to customers.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Assist with duties in other areas of the store, such as bagging and carrying out customers' items.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Sort, count, and wrap currency and coins.
  • Cash checks for customers.
  • Pay company bills by cash, vouchers, or checks.
  • Counted tills at end of shift and balanced and reconciled register, reflecting financial discrepancies, and refunds
Marc's Stores - Cashier/Customer Service
City, STATE, 06/2008 - 07/2011
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Greet customers entering establishments.
  • Answer customers' questions and provide information on procedures or policies.
  • Sell tickets and other items to customers.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Assist with duties in other areas of the store, such as bagging and carrying out customers' items.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • · Sort, count, and wrap currency and coins.
  • · Cash checks for customers.
  • · Pay company bills by cash, vouchers, or checks.

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Resume Overview

School Attended

  • Keiser University
  • Richmond Heights Secondary School

Job Titles Held:

  • Patient Registration Rep
  • Customer Service Staff
  • Cashier/Customer Service
  • Cashier/Customer Service

Degrees

  • Associate of Science
  • High School Diploma

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