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patient registration clerk resume example with 8+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Medical Administration Support, Patient Access Representative with many years of experience in a busy medical office and Hospital ER environment. Expertise includes verifying insurance coverage, billing/collections, record up to date demographics and explain/obtain proper consent for treatment. Skilled at registering patients scheduling appointments and recording and filing patient medical records. Highly accurate and efficient with all tasks.

Skills
  • Patient Confidentiality and Data Security
  • Document filing
  • Calm and Effective Under Pressure
  • Database Search and Data Entry Skills
  • Resolving Problems
  • Caring and Empathetic
Work History
10/2019 to Current
Patient Registration Clerk Dlh Holdings Corp. Anchorage, AK,
  • Imaged and scanned patient and registration documentation into electronic patient record via Epic.
  • Set up patients in system by documenting key data, confirming eligibility and verifying insurance benefits.
  • Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
  • Distributed informational materials to patients, including necessary forms and important brochures covering hospital procedures and rules.
  • Accurately inputted all patient and insurance information into company's computer system using Epic.
  • Followed document protocols to safeguard confidentiality of patient records.
  • Carried out day-day-day duties accurately and efficiently.
  • Scheduled 200 appointments using Epic scheduling system
08/2018 to 08/2019
CNA Curo Health Services Lenexa, KS,
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Checked patient vitals such as temperature, blood pressure and blood sugar level
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Monitored patients' status and reported any identified abnormalities or changes to nursing personnel
  • Worked alongside experienced nursing professionals to learn new procedures.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy, PTSD
  • Provided prompt and accurate services such as CPR and first aid during emergencies.
  • Assisted with patient transfer and ambulation.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
02/2017 to 05/2018
CNA Curo Health Services Lewisville, TX,
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Maintained patient stability by checking vital signs and weight.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Monitored patients' status and reported any identified abnormalities or changes to nursing personnel.
  • Maintained complete confidentiality with patient information to provide professional, secure medical services.
  • Assisted nurses by taking patient blood pressure, measuring heartbeat and recording vital signs in physical examinations.
  • Managed personal care of Behavior Health patients.
  • Kept accurate records of patients' care, condition and progress.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Documented vital signs to inform nurses and physicians of any changes in patient status.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Provided prompt and accurate services such as CPR and first aid during emergencies.
  • Assisted with patient transfer and ambulation.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Turned and positioned bed bound patients to prevent bedsores and maintain comfort levels.
  • Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
  • Promoted patient socialization, self-care and development by recognizing and using patient strengths to motivate patient.
  • Delivered compassionate care and clear communication in handling issues of death and dying.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Completed all home cleaning tasks, including dusting, washing dishes, laundry and vacuuming.
  • Scheduled and accompanied client to medical appointments
10/2014 to 05/2017
Scheduling Supervisor Konecranes Oyj Frankfurt Am Main / Karlsruhe, DE,
  • Developed strong working relationships with management and executive team through effective scheduling and communication skills.
  • Worked with manager and supervisor to plan and coordinate production schedules.
  • Gathered employee data to develop monthly work schedules, enabling proper staffing for all departments for each shift.
  • Developed and implemented scheduling policies.
  • Set up follow up appointments with patients.
  • Scheduled activities for 15 Providers Scheduled procedures, surgeries and doctor appointments for average of 200 patients per day.
  • Developed weekly production status reports for supervisor and manager.
  • Processed and approved all scheduling changes for employee.
  • Led team of 15 scheduling coordinators.
Education
Expected in 05/2012 to to
Associate of Arts: Billing/Coding
Ivy Tech Community College of Indiana - Indianapolis, IN
GPA:

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Resume Overview

School Attended

  • Ivy Tech Community College of Indiana

Job Titles Held:

  • Patient Registration Clerk
  • CNA
  • CNA
  • Scheduling Supervisor

Degrees

  • Associate of Arts

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