- , , 100 Montgomery St. 10th Floor
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Motivated to support patient medical needs by efficiently verifying insurance, scheduling appointments and organizing documents. Forward-thinking and resourceful with good interpersonal skills, a strong attention to detail and a positive and upbeat mentality. Advanced abilities in working with the public.
- Tech-savvy
- Multitasking and prioritization
- Meticulous and organized
- Multi-line telephone skills
- Office equipment operations
- Organization and efficiency
- Business operations understanding
- Recordkeeping and bookkeeping
- Service-oriented mindset
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- Document control
- Technologically savvy
- Correspondence management
- Project coordination
- Professional and polished presentation
- Flexible
- Data entry
- PC proficient
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Patient Registration Clerk , 01/2011 - 05/2020
Decatur County Memorial Hospital – Greensburg, IN,
- Registered patients using proper data entry procedures and fully compliant ICD-10 and CPT codes.
- Screened patients before and during admissions processes.
- Prepared patients for departure by coordinating discharge plans and paperwork.
- Interpreted physician orders to coordinate appropriate tests and verify compliance with admission criteria.
- Verified insurance and collected critical data elements to properly identify and bill patients.
- Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
- Scheduled and confirmed patient appointments with patients and healthcare professionals.
- Utilized customer service skills and detailed system knowledge to support hospital and clinic operations.
- Checked daily doctor schedules and verified insurance.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Answered calls to assist with customer questions and concerns.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Updated patient demographic information to prevent treatment and record keeping errors.
Home Health Care Provider, 06/2006 - 02/2011
Associated Bank – Indianapolis, IN,
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Assisted with personal care needs of clients in private homes while supporting patient independence and well-being.
- Delivered exceptional in-home patient care throughout recovery.
- Developed strong and trusting rapport with patients for smooth, quality care.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Provided personalized home-care to clients and fostered independence and health.
- Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
- Planned optimal meals based on established nutritional plans.
- Assisted clients in completing activities of daily living by managing household activities, maintaining daily schedules and providing transportation to and from medical appointments.
Banker, 03/1985 - 01/2007
Chase Bank – City, STATE,
- Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
- Completed thorough and accurate documentation for all money movements, deposits or withdrawals.
- Networked in community, obtained referrals from customers and used sales techniques such as cold calling to increase business.
- Assessed financial means and desires of each client in order to set up appropriate mortgage packages.
- Established standards and oversaw implementation of new services in a department.
- Developed culture of success rewarding performance, productivity and sales results.
- Met needs of high net worth individuals looking to manage in assets.
- Counted in daily funds with manual and machine-assisted methods.
- Made continuous business adjustments to improve branch operations.
- Customized products and services to meet specific banking requirements.
- Developed asset protection strategies for clients.
- Adhered to bank and legal guidelines for reporting, loan approvals, and money handling.
- Maintained optimal financial controls by securing funds and making accurate transactions.
- Put together and executed loan documents.
- Trained and coached less experienced team members in procedures, compliance standards and performance strategies.
- Set up new and regularly serviced existing accounts to bring in maximum revenue.
- Completed loan servicing procedures to assess compliance with bank and regulatory terms and conditions.
- Achieved or exceeded personal sales goals on consistent basis.
- Advised customers on bank products, services and financial planning options.
- Completed daily cash balancing, including ATM.
- Improved decision-making by using current data on market conditions and individual financial situations.
- Cultivated positive relationships with key stakeholders and decision-makers as part of successful business practices.
- Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
- Reduced bank losses by setting successful risk management policies.
- Helped customers open and close accounts, apply for loans and make sound financial decisions.
- Attended local gatherings and networking events as bank representative to establish community relations and generate potential customer leads
- Developed and oversaw events to bring in customers and promote products.
- Devised targeted solutions for various customers, including deposit, lending and investment services.
- Met with new clients and completed pre-qualification procedures.
- Managed escalations with polite service, knowledgeable support and unsurpassed professionalism to satisfy needs and protect bank reputation.
High School Diploma: , Expected in 05/1973
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Sistersville High School - Sistersville, WV
GPA:
- Future Teachers of America Member, Library Club,Future homemakers Club, Homecoming Princess Senior Year.
- Ranked in Top 10% of class
- Honor Roll senior year and Citizenship Award Recipient
Certificate : Certified Nursing Associate, Expected in
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WVU Parkersburg - Parkersburg, WV
GPA:
: Banking And Financial Support Services, Expected in
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Washington County Career Center-Adult Technical Training - Marietta, OH
GPA:
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