Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Motivated to support patient medical needs by efficiently verifying insurance, scheduling appointments and organizing documents. Forward-thinking and resourceful with good interpersonal skills, a strong attention to detail and a positive and upbeat mentality. Advanced abilities in working with the public.

  • Tech-savvy
  • Multitasking and prioritization
  • Meticulous and organized
  • Multi-line telephone skills
  • Office equipment operations
  • Organization and efficiency
  • Business operations understanding
  • Recordkeeping and bookkeeping
  • Service-oriented mindset
  • Document control
  • Technologically savvy
  • Correspondence management
  • Project coordination
  • Professional and polished presentation
  • Flexible
  • Data entry
  • PC proficient
Patient Registration Clerk , 01/2011 - 05/2020
Decatur County Memorial Hospital Greensburg, IN,
  • Registered patients using proper data entry procedures and fully compliant ICD-10 and CPT codes.
  • Screened patients before and during admissions processes.
  • Prepared patients for departure by coordinating discharge plans and paperwork.
  • Interpreted physician orders to coordinate appropriate tests and verify compliance with admission criteria.
  • Verified insurance and collected critical data elements to properly identify and bill patients.
  • Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
  • Scheduled and confirmed patient appointments with patients and healthcare professionals.
  • Utilized customer service skills and detailed system knowledge to support hospital and clinic operations.
  • Checked daily doctor schedules and verified insurance.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Answered calls to assist with customer questions and concerns.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Updated patient demographic information to prevent treatment and record keeping errors.
Home Health Care Provider, 06/2006 - 02/2011
Associated Bank Indianapolis, IN,
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Assisted with personal care needs of clients in private homes while supporting patient independence and well-being.
  • Delivered exceptional in-home patient care throughout recovery.
  • Developed strong and trusting rapport with patients for smooth, quality care.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Provided personalized home-care to clients and fostered independence and health.
  • Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
  • Planned optimal meals based on established nutritional plans.
  • Assisted clients in completing activities of daily living by managing household activities, maintaining daily schedules and providing transportation to and from medical appointments.
Banker, 03/1985 - 01/2007
Chase Bank City, STATE,
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Met or exceeded sales goals by promoting bank products and services in customer interactions.
  • Completed thorough and accurate documentation for all money movements, deposits or withdrawals.
  • Networked in community, obtained referrals from customers and used sales techniques such as cold calling to increase business.
  • Assessed financial means and desires of each client in order to set up appropriate mortgage packages.
  • Established standards and oversaw implementation of new services in a department.
  • Developed culture of success rewarding performance, productivity and sales results.
  • Met needs of high net worth individuals looking to manage in assets.
  • Counted in daily funds with manual and machine-assisted methods.
  • Made continuous business adjustments to improve branch operations.
  • Customized products and services to meet specific banking requirements.
  • Developed asset protection strategies for clients.
  • Adhered to bank and legal guidelines for reporting, loan approvals, and money handling.
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Put together and executed loan documents.
  • Trained and coached less experienced team members in procedures, compliance standards and performance strategies.
  • Set up new and regularly serviced existing accounts to bring in maximum revenue.
  • Completed loan servicing procedures to assess compliance with bank and regulatory terms and conditions.
  • Achieved or exceeded personal sales goals on consistent basis.
  • Advised customers on bank products, services and financial planning options.
  • Completed daily cash balancing, including ATM.
  • Improved decision-making by using current data on market conditions and individual financial situations.
  • Cultivated positive relationships with key stakeholders and decision-makers as part of successful business practices.
  • Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
  • Reduced bank losses by setting successful risk management policies.
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Attended local gatherings and networking events as bank representative to establish community relations and generate potential customer leads
  • Developed and oversaw events to bring in customers and promote products.
  • Devised targeted solutions for various customers, including deposit, lending and investment services.
  • Met with new clients and completed pre-qualification procedures.
  • Managed escalations with polite service, knowledgeable support and unsurpassed professionalism to satisfy needs and protect bank reputation.
Education and Training
High School Diploma: , Expected in 05/1973
Sistersville High School - Sistersville, WV
  • Future Teachers of America Member, Library Club,Future homemakers Club, Homecoming Princess Senior Year.
  • Ranked in Top 10% of class
  • Honor Roll senior year and Citizenship Award Recipient
Certificate : Certified Nursing Associate, Expected in
WVU Parkersburg - Parkersburg, WV
: Banking And Financial Support Services, Expected in
Washington County Career Center-Adult Technical Training - Marietta, OH

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School Attended

  • Sistersville High School
  • WVU Parkersburg
  • Washington County Career Center-Adult Technical Training

Job Titles Held:

  • Patient Registration Clerk
  • Home Health Care Provider
  • Banker


  • High School Diploma
  • Certificate
  • Some College (No Degree)

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