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Patient Cordinator Medical Receptionist Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Well-organized Patient Coordinator of 14 years experience with demonstrated knowledge of healthcare procedures and administrative operations. Versed in insurance forms, charts and other business correspondence. Detailed understanding of complex office and database systems for maintaining secure patient information.

Skills
  • Referral verification
  • HIPAA guidelines
  • Front desk operations
  • Proficient in Centricity, Athena, Meditech, Microsoft Word, Outlook and Excel.
  • Records maintenance
  • Telephone etiquette
  • Records management
  • Patient callbacks
  • Customer service
  • Organizational skills
  • Data management
Education and Training
Mount Anthony Union High School Bennington, VT, Expected in 2000 High School Diploma : - GPA :
Experience
Pineapple Hospitality - Patient Cordinator /Medical Receptionist
San Diego, CA, 03/2007 - Current
  • Greeted each patient pleasantly and offered desk sheet for easy sign-in.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Handled office supply ordering, including ink cartridges, toner and paper
  • Processed patient payments and scanned identification and insurance cards.
  • Protected patients by observing strict HIPAA guidelines.
  • Trained new staff on office procedures, insurance processes and medical terminology.
  • Informed patients of financial responsibilities prior to rendering services.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Entered patient information into system, including insurance, demographics and health history.
  • Compiled physical and digital documents, charts and reports.
  • Straightened up waiting room to maintain neat and organized space.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Addressed, documented and responded to incoming correspondences to address client queries.
  • Managed medical practice administrative needs to provide patient satisfaction.
  • Digitized over thousands of medical records and organized files in Centricity, Athena and Meditech Electronic Medical Records systems..
  • Created and maintained accurate and confidential patient files according to regulatory mandates.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Updated patient financial information to promote accurate record keeping.
  • Managed physician calendar, including scheduling patient appointments and procedures.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Answered 50-100 average daily phone calls to schedule appointments and address patient inquiries.
  • Called patients to schedule appointments, consistently double-checking information and availability.
Pineapple Hospitality - Line Cook
San Francisco, CA, 01/2005 - 05/2007
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
  • Modified standard recipes to account for ingredient issues, customer requests or substitutions for allergen concerns.
  • Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
  • Cooked multiple orders simultaneously during busy periods.
  • Maintained hygienic kitchen by regularly mopping, disinfecting workspace and washing all utensils and glassware.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
  • Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
  • Kept stations stocked and ready for use to maximize productivity.
Zoey’s Deli - Line Cook
City, STATE, 08/2002 - 01/2005
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
  • Marinated food items according to corporate-provided instructions and recipes.
  • Assisted in preparation of menu items ranging from burgers to sandwiches.
  • Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
  • Cooked multiple orders simultaneously during busy periods.
  • Maintained hygienic kitchen by regularly mopping, disinfecting workspace and washing all utensils and glassware.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
  • Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
  • Kept stations stocked and ready for use to maximize productivity.

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Resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Word Choice

Resume Overview

School Attended
  • Mount Anthony Union High School
Job Titles Held:
  • Patient Cordinator /Medical Receptionist
  • Line Cook
  • Line Cook
Degrees
  • High School Diploma