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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Years of professional customer service, training, and management experience. Exemplifies leadership qualities and professionalism. Excellent communication skills with the ability to motivate and excite staff to maximize performance and support a positive work environment. Extensive background in customer-oriented service operations and business development. Maintain positive relations with staff and patients in a fast-paced setting. Proven ability to handle stressful situations with a level head and accuracy. Proficient with Microsoft Office, Allscripts, MS4, and Cerner. Seeking a professionally driven, well-respected company. With the goals of pursuing a challenging, dynamic, and rewarding career while applying expertise, experiences, skills, dedication, and enthusiasm. While assisting in career development and contribute positively to the growth, image and overall success of the company and team while positively impacting the patients and their families

Skills
  • Verbal and Written Communication
  • Sound Judgment
  • Active Listening
  • Emergency Response
  • Patient Safety
  • Vital Statistics Recording
  • Activities of Daily Living ADL Assistance
  • Non Medical Supply Storage
Education
Western Governors University Salt Lake City, UT Expected in Bachelor of Science : Healthcare Management - GPA :
Pima Medical Institute Mesa, AZ Expected in 2015 Certified Nursing Assistant : - GPA :
Certifications

AHA BLS Provider CPR certified Heart Saver/AED certification

Licensed Nursing Assistant, AZ

Professional Experience
Tkc Holdings - Patient Care Technician/Unit Secretary Telemetry
Georgetown, TX, 05/2016 - Current
  • Provides routine patient care to promote patient comfort and contribute to the overall patient plan of care.
  • On-going patient data collection and documentation in the medical record. Provide a variety of unit support functions that contribute to the overall efficient operation of the nursing unit/department.
  • Provide assistance in activities of daily living and completes necessary tasks to promote patient health, including assisting patients with basic hygiene needs, maintaining an optimum level of mobility, and assisting patients with nutritional intake, as needed.
  • Collect patient specimens and data, including vital signs, input/output and other delegated measurements in accordance with unit/facility policy and standards of care.
  • Document objective data and routine aspects of patient care.
  • Assist in the transportation of patients.
  • Recognize and report abnormalities and/or changes in the patient health status and responses to treatment to a licensed professional.
  • Promote continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.
  • Perform procedures and use equipment as delegated by a licensed professional, consistent with demonstrated competencies and state scope of practice.
  • Provide necessary supplies, support and assistance to medical staff and patients for unit specific procedures, under the direct supervision of a licensed professional.
  • Maintain a clean, organized and well stocked environment.
  • General support to the department, including greeting and assisting patients, visitors, physicians, and ancillary personnel. Support staff as secretary during admitting and discharge process, arranging transportation as needed for patients, calling consults ordered by physicians, inventory equipment on unit, answer phone calls, assist nurses and physicians as needed, access and obtain pertinent documentation for continuity of care, troubleshoot issues with equipment for staff and other secretarial duties.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Helped patients maintain healthy skin by checking wounds, assessing the integrity, and bathing bedbound individuals.
  • Maintained confidentiality of patient data and conditions at all times to safeguard health information.
Neuro/Tele/Stroke Unit, Banner Baywood Medical Center - Patient Care Assistant/Health Unit Secretary
City, STATE, 05/2015 - 05/2016
  • Provide routine patient care to promote patient comfort and contribute to the overall patient plan of care.
  • Responsible for ongoing patient data collection and documentation in the medical record Provide a variety of unit support functions that contribute to the overall efficient operation of the nursing unit/department.
  • Provide assistance in activities of daily living and completes necessary tasks to promote patient health, including assisting patients with basic hygiene needs, maintaining an optimum level of mobility, and assisting patients with nutritional intake, as needed.
  • Collect patient specimens and data, including vital signs, input/output, and other delegated measurements in accordance with unit/facility policy and standards of care.
  • Recognize and report abnormalities and/or changes in the patient's health status and responses to treatment to a licensed professional.
  • Provide necessary supplies, support and assistance to medical staff and patients for unit-specific procedures, under the direct supervision of a licensed professional.
  • Maintain a clean, organized, and well-stocked environment.
Blue Lemon - General Manager
City, STATE, 10/2013 - 10/2014
  • Implement and maintain high customer service and food standards in a fast-paced dining restaurant Train and direct servers, bartenders and host staff Maintain an ambiance and attitude reflective of the concept and its guests.
  • Help build a concept with great presence but struggled with location.
  • Provide top-notch customer service and guest relations Hire and train both FOH and BOH staff Build a new brand unknown in a new area Increase sales by 30%, while decreasing labor and food costs by over 20% Office Management, money management, sales reports, and food/supply inventories.
  • Maintained food/bar cost analysis tracking and strategies.

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Resume Overview

School Attended

  • Western Governors University
  • Pima Medical Institute

Job Titles Held:

  • Patient Care Technician/Unit Secretary Telemetry
  • Patient Care Assistant/Health Unit Secretary
  • General Manager

Degrees

  • Bachelor of Science
  • Certified Nursing Assistant

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