LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • Resume Objectives
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Salary Calculator
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Patient Care Technician/Safety Coach
Please provide a type of job or location to search!
SEARCH

Patient Care Technician/Safety Coach Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
MH
PATIENT CARE TECHNICIAN/SAFETY COACH
Summary

A Proven leader with over 11 years of Customer Service Experience and 5 years of Healthcare experience. Seeking an opportunity to utilize excellent Communication, Interpersonal and Problem-Solving skills in a fast- paced environment. To obtain a responsible position with a progressive organization that would allow me to utilize my job experience background for professional growth and advancement.

Skills
  • Microsoft Word
  • Medical Terminology
  • Microsoft Powerpoint
  • Emr
  • Microsoft Word
  • Data Entry
  • Cerner
  • Epic
  • Communication
  • CPR
  • CNA
  • Medical Records
  • Receptionist
  • Customer Service Skills
  • McKesson
  • Billing
  • Clients
  • Insurance
  • Inventory
  • Scheduling
  • Prioritization and time management
  • Database management
  • Training and Development
  • Scheduling and calendar management
  • Employee development
Experience
Patient Care Technician/Safety Coach / Children's Healthcare of Atlanta - Scottish Rite Hospital - Atlanta, GA01/2018 - Current
  • Coordinated patient careneeds with healthcare team and delivered compassionate assistance with activities of daily living.
  • Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
  • Assisted with patient admission, discharge and transfer to maximize facility efficiency.
  • Kept unit well-stocked and efficient with necessary medical supplies.
  • Improved patient care, safety and compliance by partnering with nurses.
  • Answer patient calls and take detailed messages for call returns
  • Recorded observations and baseline measurements to maintain accurate medical records.
  • Educate patients on treatment options and adjust plan as needed
  • Handle patient care across a variety of fields, including surgical, orthopedic, and neurological
  • Manage scheduling, charting, and discharge planning for patients
  • Report any environmental or behavioral issues to supervisor
  • Ensure patient and staff safety
  • Maximize patient satisfaction through open communication and partnership.
Patient Care Technician/Secretary / Northside Hospital - Atlanta, GA04/2015 - 12/2020
  • D and efficiency
  • Educate patients on treatment options and adjust plan as needed
  • Report any environmental or behavioral issues to supervisor.
  • Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.Update patient charts through physical and electronic charting
  • Answer patient calls and take detailed messages for call returns
  • Greet patients with warm, friendly attitude
  • Participant in staff meetings and education classes
  • Register new patients and update information
  • Resolve conflicts and issues with spee
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
  • Recorded observations and baseline measurements to maintain accurate medical records.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
Secretary/Coordinator's Assistant / Northside Hospital - Atlanta, GA08/2016 - 02/2017
  • Collected and organized documents and supplies for learning and organization department.
  • Optimized personnel coverage, based on staff availability and demands.
  • Warmly welcomed employees and guests and addressed all needs with conscientious support.
  • Created and maintained registration systems for events and meetings to optimize schedules.
  • Managed large volume of incoming and outgoing correspondence and packages to support smooth daily operations.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Maintained organized filing system of paper and electronic documents.
  • Register employees for annual renewal classes specific to job title
  • Confirm completion of mandatory classes
  • Ensure accurate information on renewal licenses
  • Information staff of learning and development opportunities within the organization
  • Juggled multiple tasks to ensure high quality and timely delivery.
  • Prioritized and organized tasks to efficiently accomplish service goals.
Guest Service Agent / W Hotel Midtown - Atlanta, GA05/2014 - 11/2014
  • Answer phones and respond to emails in a quick, professional manner
  • Ensure high-level customer service and employee morale levels
  • Provide exceptional customer service to all incoming clients
  • Respond to customer inquiries quickly via phone, email, or in-person Train new employees.
  • Greeted arriving guests to provide assistance and facilitate check-ins.
  • Streamlined daily operations, including check-in and check-out processes, to increase efficiency and satisfaction.
  • Managed guest check-in and check-out procedures, reservations and payments.
  • Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Mentored new staff on correct procedures, compliance requirements and performance strategies.
Education and Training
University Of West Georgia - Carrollton, GA2013Bachelor's: Psychology
Certifications

March 2020 to March 2022 CNA June 2020BLS for Healthcare Providers to June 2022

Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Children's Healthcare of Atlanta - Scottish Rite Hospital
  • Northside Hospital
  • W Hotel Midtown

School Attended

  • University Of West Georgia

Job Titles Held:

  • Patient Care Technician/Safety Coach
  • Patient Care Technician/Secretary
  • Secretary/Coordinator's Assistant
  • Guest Service Agent

Degrees

  • University Of West Georgia - Carrollton, GA 2013 Bachelor's : Psychology

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Patient-Care-Safety-Aide-(PCSA)-resume-sample

Patient Care Safety Aide (PCSA)

Tufts Medical Center

Rockland, Massachusetts

Patient-Safety-Technician-resume-sample

Patient Safety Technician

Atlantic Health System

Brooklyn, New York

Patient-Care-Technician-resume-sample

Patient Care Technician

Nebraska Medicine

Omaha, Nebraska

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.